We first fell in love with this practice when we moved here six years ago, and Dr. Lock sat on the…read morefloor scratching our dog Desi's belly during our "meet and greet" appointment, then asked "Does she do any tricks?" Our other dog Piper (3 years old) had a freak accident in April 2024 that severed her Achilles tendon requiring multiple surgeries. We would have never gotten through it without the amazing care from Cross Timbers Animal Hospital. We are forever grateful to Dr. Lock and the entire practice. When Piper first got hurt, Dr. Lock took videos of her gait and sent them to THREE orthopedic surgeons who all recommended the same surgery. The one who did the surgery was the one Dr. Lock said she who want operating on her own dog. This surgeon also was the least expensive and did all of Piper's procedures at our vet office 1/2 mile from our house. Then the amazing staff had a party for her on Tuesday post exfix removal...a crown, a sign, and personalized treats. Vet techs Mandy and Kirstin have been especially kind and thoughtful throughout this whole ordeal. I cannot put into words just how amazing this practice is. Highly recommend!! ‍

Absolutely love this place! From preventative wellness visits all the way to emergency surgeries,…read moreThave been providing the highest standard of care to my pets for the last ten years I wouldn't bring them anywhere else!

Dr. Eubank and Dr. Arca are fantastic and caring vets. Unlike a lot of vets ($$$) now days they are…read morefocused on the appropriate care for your pets. Being a good pet parent is not always easy and sometimes you have to make hard choices. I feel supported by them in a way that is best for my pets. Office staff is great as well and always helpful.

Drs. Eubank and Arca are knowledgeable, patient and kind. They treat both pets and their owners…read morewith respect. Their rates are fair. The front desk is helpful and friendly. You can't ask for anything more from your vet.

Their care is inconsistent since they went corporate. Vets and techs do not stay with them, which…read moreconcerned me. When I voiced my concern, they dropped me as a client after over 10 years. Fortunately, I found another veterinary clinic which was a better fit for me and my pets. I like a consistent relationship with my veterinarian. Main Street was no longer able to provide this.

They typically are good, but took our fur baby to get its nails clipped. I showed the Vet one of…read moreits nails, as it didn't look right. Was told to 'keep an eye on it".... Only to turn around less than a week later because it was horribly red and swollen. Was given antibiotics and another medication, totally well over $240. Now my question is; Why didn't the Vet inspect it more and a saline wash would have prevented this painful abscess on our fur baby. Lack of concern unless it brings in $$$!

They care about my pets as much as I do, and they are very understanding about my special needs…read more I have two older dogs. Dr. Drizin is their primary. She is excellent with them, and has figured out a couple of concerns with my eldest corgi.

They treated my Jake with the best care possible. Loving and kind. Everyone at this clinic is…read moreamazing!

Over the last few weeks, I've been through an incredibly difficult situation with my dog, Maggie…read more What she went through was heartbreaking, and as any pet parent knows, when your dog is suffering, emotions run extremely high. My original review came from a place of fear, frustration, and deep worry about her future. After meeting with the team at Lantana Animal Hospital today, I feel it's important to update my review to reflect the full picture. They took the time to sit down with me, listen, explain, and truly understand what happened from my perspective. What stood out the most is that they weren't defensive, dismissive, or focused on money--they were compassionate and genuinely concerned about Maggie's well-being. They acknowledged the seriousness of the situation, and instead of distancing themselves, they leaned in. They made it clear that they care and are willing to work with me however they can to support Maggie moving forward. In a world where veterinary care can sometimes feel rushed or transactional, I appreciated seeing the human side of their team today. While this journey has been painful and far from what I hoped for Maggie, I do believe they want to do right by her and are committed to helping however possible. I'm updating my review to reflect that compassion and willingness to help.

Second time bringing my old girl in! She is very anxious and does not like riding in the car…read moreeither! Office staff is super helpful and kind and very good with her! Will be bringing all 3 pups here from now on!

I actually love this vet office. If money was not an issue I would without a doubt continue to take…read moremy pets there. But their prices have just gotten out of control. I was paying for their insurance plan $58/month but it didn't cover nail trim or anal gland expression. Together I was charged $80!!! When it came time to get his teeth cleaned I was asked to increase the insurance to the dental plan which would increase my monthly payment by $100. So I'd be paying $158/month for pet insurance!? Without the insurance the dental was quoted at $1,600!. I called around and found a place that quoted me $400-$650. I ended up paying $680 bc I included anal gland expression into the treatment and 3 teeth needed to come out. I literally saved myself $900! I absolutely LOVE Dr Unger and know she saved my late Yorkies life (actually lengthened her life by a year or two) Another dr in this office had misdiagnosed her 2-3 times. I kept taking her in bc she never stopped panting. If he had diagnosed her correctly she might have lived a lot longer. I finally asked for a different vet and right away Dr Unger said she was concerned about my Yorkie. Ended up she had Cushings. It had gone untreated for nearly a year! So we got her settled on meds but then she ended up with diabetes which I think is a common thing with Cushings not being treated. Once the diabetes started she went downhill really fast. It was only about 6 months before I had to let her go. After that the only dr I would ever trust is Dr Unger. However I just cannot afford it anymore and I'm so upset about it :(!

Amazing!! Brought my 8 week old puppy in after she got into a pack of batteries and the staff was…read moreso sweet and kind! They reassured me that everything would be okay and they had many options for me if I was unable to afford to pay my bill in full!!

The amazing team at the Animal Medical Center of Highland Village are absolutely fantastic and…read moreeverything you should look for in a vet. From the moment you walk in the door you have friendly and helpful customer service, to the vets skills and communication ability. Being a foster for a rescue here in Texas requires us to use Rescue Approved vets and I'm always wary since it isn't my personal vet. But we have now had 2 fosters go through this vet office for complicated leg surgeries and they have been nothing but the best to explaining the procedure, to the vet care and work done, to the post care and help with all the many questions. Foster fail Max and current foster Lyla and very spoilt to have been worked on by the team here and if we ever needed a new vet for our own 4 babies, this would be the place!!

My Boston Terrier needs to be seen for a developing small bump on his back. He doesn't seem in pain…read morewhen I touch it, but the bump has grown in size over the last two months. Animal Medical Center has been our doctor for the last 4 years and they know my dogs history - but as other reviewers have recently shared, it's obvious this practice is now driving at profit over people and pets. I'm extremely disappointed with the service--or lack thereof--at this veterinary clinic. When my dog was clearly in distress and needed attention, I was turned away without the basic evaluation I was asking for due to a missed vaccination. I informed the vet to check my dogs medical history; he is a highly allergic Boston Terrier with multiple documented accounts of severe anaphylaxis in response to some, not all, vaccinations. This particular vaccination he needed is one that had been administered in the past and nearly killed my dog back in 2021. He survived but was hospitalized twice in five days, and barely recovered. There was no compassion, no sense of urgency, and no attempt to refer me elsewhere. As a dog Mom, I rely on my vets not only for medical expertise but for understanding, empathy and responsiveness in critical moments. Unfortunately, that was completely lacking here. I won't return to this office and I wouldn't recommend this clinic to anyone who wants their pet treated with the humane, loving care and respect they deserve.

Dr. O'Gorman really a smart, intuitive vet~ known him a long time; I highly recommend!read more

Anyone looking for an amazing veterinarian hospital for their fur baby I would highly recommend…read moreRiverwalk Pet Hospital. I can't Thank Dr O'Gorman enough for giving Binx the best care ever! All the Dr's and staff are very caring and professiona!

I cannot say enough positive things about Dr. Shaffer and his clinic staff. It's refreshing to walk…read moreinto the office and be greeted by a team who genuinely cares about the animals. No frills or fluff! Dr. Shaffer is friendly, approachable and shows true compassion for our cats & dog. He is very knowledgeable, so I trust his care. And, his genuine & honest approach goes a long way - not once has he tried to 'up sell' us on a medication, treatment etc. if it isn't necessary. I couldn't imagine taking my babies anywhere else. Highly recommend him!

Such a kind, loving vet, my dogs all love him! Great pricing & doesn't gouge you on all the extras.read more

I can't say enough good things about this ER after our encounter. Our girl collapsed & we took hef…read morestraight in. The staff was kind, but Dr. Angove was amazing. He was patient, kind and very thoughtful. Our only option was euthanasia and we were given all the time with her we needed. We stayed during the procedure & loved on her, all the while Dr. Angove telling us how sorry he was. I left devastated and didn't look at the charge until the next day. I've been in rescue a long time and I felt sure the ER visit, ultrasound, euthanasia & cremation would be $1000. I can pleasantly say it was nowhere near that, closer to half of that!! If you need an ER vet in or near Flower Mound, I highly recommend them!

I don't even know where to begin. I will make this short. If you are new to area or are looking for…read morea vet. Don't look at what they cost look at what you get. The surgeons are board certified, they are an emergency center. Everything is in house. This is the kind of vet you want to work with. Learn from my mistake and not bringing my bulldog here first and now I'm paying for it.