Stayed in Tiny Home #1 during Labor Day weekend. We had previously stayed here for July 4th last…read moreyear and had such a great experience, so we were really looking forward to coming back and having the same experience. Unfortunately, this stay was very disappointing.
When we arrived, the house was extremely hot. There was a note stating not to lower the temperature below 70 degrees, but the house felt more like 78-80 degrees because the AC simply could not keep up with the Texas heat. The bedroom was slightly cooler, but still not very comfortable. Thankfully, we brought a fan, and my parents had an extra fan for us to use so we could help circulate air from the bedroom into the main living area.
The biggest issue, however, was that the house was infested with ants. They were everywhere. We found ant spray under the sink, which made it seem like this may be an ongoing issue, especially since it was the only thing stored under there. We used the spray and initially thought the problem was under control, but the ants quickly came back.
Unfortunately, my daughter received multiple bites, as did my husband and I. We also found spiders inside the house and spider webs in several corners.
We went to the office to report the issues. The person we spoke with did not really acknowledge or apologize for the situation. He got on his phone to talk to someone about it and told us that someone would come over to take care of the ant problem. We waited in the house for two hours, but no one ever showed up, and we never received any follow-up or communication.
We were also disappointed with several of the amenities that were advertised. Inside the pickleball and shuffleboard area, there was nothing available to actually play the games with. There were no pickleball paddles, shuffleboard sticks, or any other equipment available. We spoke with a maintenance person about the missing equipment and were told it would be taken care of, but nothing ever happened.
The fire pits also did not work. We had planned on using them to make s'mores, which was something we were really looking forward to, but we were unable to use them. We mentioned this issue to the same maintenance person, but again, nothing was done about it.
Overall, several of the amenities advertised were simply not available or usable during our stay, which was very disappointing.
I was really disappointed because our first stay here was amazing, which is why we decided to return. Before posting this review, I also read another review from only eight days ago mentioning the exact same issues. That makes it even more disappointing because it seems these problems may not have been addressed.
This place is unfortunately not what we hoped it would be based on our previous experience. We really wanted to love our second stay as much as our first, but between the heat, the ant infestation, other bugs, unavailable amenities, non-working fire pits, and the lack of response or follow-through from staff, we left very disappointed.