Communication is key on both sides. I did not experience anything at all like the other reviews on…read morehere. I had a fantastic waxing experience and it was also very educational because I like asking questions. They are all amazing people to work with! If you have questions, communicate it. They will have good answers and solutions for you.

I tried to give benefit of the doubt and reach out to owner but then commenting back this when I…read moresaid it wasn't my first time she may of had me confused with my friend that also didn't have a good experience and it was her first time but we both held very still. Accountability is important and I feel as though excuses are being made. Also doesn't look like this is the first time from Ciara that someone's had this same issue if you look at yelp reviews.

i should totally gatekeep my salon as everyone else on here who has reviewed must've went a while…read moreago with different management or just on a bad day.. this is the salon i jump up to go to, there's always a funny conversation that will make your day. and my nails are literally always want i ask for or they look the same as the photo i show. they have unbeatable prices for what they offer. i love my salon and all my nail techs. i'm always comfortable and end up feeling sleepy in the middle of getting my nails done. it's always a relaxing time here and i love how they love what they do even when they're super busy. i recommend this salon to anyone looking for anywhere to feel welcome while they get their service done. I cute nails and the cute nails salon:)

Great customer service, they always do a great job on my pedicures, great massage and have a lot of…read morevariety of colors.

I tried to make an appointment multiple times throughout the snowstorm mid February because I had…read morethe hair stylist Carlee recommended to me. She wasn't in those days, which I don't hold against her, the snow was brutal. However, I had 2 notes left on her desk throughout the snowstorm to call me back so I could book an appointment. She called back on February 18th and I expressed that I was going to be available from the 18th of February to March 6th from 2:00 pm to your closing time- I work mornings but start trade school on the 7th for nights and wanted to have a fresh haircut for my first day. We agreed on today (March 4th) at 4:00 P.M. I came in today just for her to insist that she had texted March 4th would be a good time and I had not gotten back to her- which is simply not the case. My girlfriend and I were together on speakerphone with her as we set it up. She recognized what we were there for immediately and then told us it wasn't on her schedule, so she wouldn't do it. When I said there's no worries, everyone makes mistakes and we can just reschedule it she insisted that I hadn't even called her in the first place and she wouldn't be able to get me in for another 3 weeks. Overall just very upset that I waited two weeks for an appointment just to be cheated out when I could have had it done somewhere else.

From the owner: Here at Emerald Salon we strive to meet all your beauty needs. We offer a wide variety of services…read moreincluding extensions, natural and fashion colors, cuts, perms, lash extensions, facials, full body waxing, massage, and more. If you are looking for a relaxed environment, great conversation, and experienced stylists we are here for you.

Nice place and sweet individuals. A thumbs up for Amy. Hope…read moreyou will support her and this Business.

She is amazing, she is the only stylist that can cut my hair dry. It is so fine this was it doesn't…read moreleave cut marks, and blends nicely. Haven't found a style she can't do yet. She is fast, friendly, fair and honest. Always willing too work around your needs, and will adjust her schedule work for you! Amy has lots of experience behind her, she is up on all the latest trends too! All my sisters, grandchildren and husband are using her now. Must say always pleased with her professional attention to details. I give her a 5+ rating.

I went in for a pedicure and to get my nails done. They spent about 20 minutes on my pedicure and…read morewhen I left my feet felt like they had never even been touched it is been five days and I already have very rough spots on my feet. And when they did my nails instead of using a cuticle stick he used his fingernails. I will never go back to this place although it was very clean they did shoddy work

Very unhappy with my hair cut after walking into this salon. My hair had no been cut in a year, my…read morestylist had quit the business after having her second baby. I told the stylist I wanted a bob. Shorter in back than the front. I didn't want to lose any length in the very front as I was letting the bangs grow out. She asked how much I wanted off the bottom which was longer than the hair from the top. Yes Kat cut the approved amount off the bottom. Let me add I wear glasses and had taken them off so I could really see what she was cutting. I couldn't see her cut the hair that grows from the top. I wanted hair that blends nicely. Kat cut my hair in such a way the top is cut so much shorter than the bottom that it kicks the bottom into a flip. The opposite of what I wanted. I have fought not to cut my hair this way all my life. I can't do anything with it. My decent pony tail catching all but the very front is now a stub that leaves the top layers loose. I am so unhappy I want to cry every time I look in the mirror. Thing is if I go back the only thing they can do to correct the cut is to cut the bottom shorter. And a years of growth is gone. I will not be going back. It will be a long time before I get it cut again.

From the owner: We are a locally owned and operated business serving our community by providing quality salon…read moreservices.