I think they've gotten a little better since my previous review. There've been a number of hirings and firings lately, and they seem to have definitely gotten better about repairs to the various buildings, keeping tenants informed, and so on. It's a step in the right direction, but they've got a ways to go before I feel like they've earned back my trust. read more
Read before signing a lease.
Was just told by Maria (12/27/2022 @ 10AM) at Shadow Creek Apartments in Lufkin that they previous company is 6 months behind on returning deposits owed. The new company is trying to get funds to return deposits unsuccessfully, so the tenants have to wait until the company gets funds. Completely unacceptable.
Lease states "We'll mail you your security deposit refund and itemized accounting of any deductions, no later than 30 days after surrender or abandonment, unless laws provide otherwise." read more
if I could give this crappy apartment complex a zero I would. Renters beware. Actual apartments do not look like online pictures or model. Absolutely horrible place to live. Deplorable conditions. Leaking ceilings go for months before repairing. Property is failing apart including security gates that do not work, perimeter fencing falling down or sections missing, filthy breezeways and grounds. Management does not return your emails or phone calls. Moldy ceilings. Roaches. Bottom line - worst place I've ever lived. read more