My family took an inherited 1999 Monte Carlo in to this shop for repairs after being shocked by the…read moreestimate at a dealer. My sister called me in to review the list of proposed fixes (I'm the family shade tree mechanic). We were trying to make sure the result was worth the expense and the car would be reliable as my niece was flying in to pick it up and drive it to Wisconsin over spring break. The mechanic explained what needed to be done and the repair coordinator showed us a detailed estimate and time line for the repairs. The estimate was much more affordable than the one from the dealer and they inspired confidence, so we commissioned the work. The shop completed the repairs (intake manifold gaskets, valve cover gaskets, 3rd brake light, etc.) and performed an inspection which demonstrated the other systems were in excellent working order. I inspected the work and It looked perfect. My family drove it around for a day before it made the long drive to Wisconsin without any issues. I would highly recommend Express Automotive and I'll be taking my cars there as well. I had seen the one negative review on Yelp before we commissioned the work, but discounted it as one does when the reviewer is clearly on a rant. We found the people at Express Automotive to be extremely professional and courteous.

They wrenched my oil filter on and put six quarts of oil in a car that took 3.7 quarts and also…read morescrewed up my oil plug and i also now have an oil leak!

We had been taking our vehicles out of town for service and wanted to try someone local. Car Fix…read morewas recommended to us so we had a relatively small item repaired on our second car. I appreciated the online booking and the text reminder of our upcoming appointment. Unfortunately some unexpected parts needed to be ordered but all the work was done within 24 hours. We appreciated their customer-focused service and fair pricing. These are the takeaways here. We recommend that you give them a try!

My son took his CRV in for an oil change and tire rotation. By the time he left, he was billed…read more$663.53. He was charged for the oil change, replacing brake pads, replaced brake rotors and discs, and an engine decarbon service special. I asked neighbors and residents on Nextdoor about this and who my son should take his CRV for maintenance. I have never read SO many negative responses and comments in my life! He doesn't have a job and is autistic. Your company should be ashamed! Shame on your company!!

Me and my husband couldn't recommend this place more. From the staff to the quality of work. They…read moreare our go to for even our electric car now. Always a great, professional, quick experience. The guys up front are professional and great people! They were able to handle our tire issue with great timing and free of charge! Very glad we were able to find a place around here that's reliable. Big thanks to there team.

Well, I wanna love em, I really do. Its just that it took nearly three weeks to complete the job…read morethey had promised in one day. I do understand when shade-tree mechanics, like myself, bring in a project after phucking it up, can be a real nuisance. I mean, who wants to repair some yahoos dumb mistakes, right? That being said, three weeks to install coil springs and forgetting the goddamn shocks? How do you do that? So the car is back and gonna take a long drive to settle it in and see how it feels. So far so good. I aint a religious man but will probably say a few prayers anyway, just to be sure. Would I recommend them? Well, they are friendly and seem very helpful. I give them the benefit of the doubt on the mechanic skills and if youre a patient man, I would say give em a shot.

about 18 hours ago I noticed some extra wobble in the front end while driving down the…read moreinterstate... pulled to the side of the road and found two wheel studs broke off, two nearly so, and one of indeterminate condition. so it was tighten, drive a little, tighten, drive a little all the way back to Kingston and found a shop to take care of it because I'm tired. got to Eddie's an hour before closing and they had a tech look at it to determine if it could get done tonight or tomorrow because, well, you know... fancy wheel studs for fancy wheels. all things considered I'd rather have basic and sturdy. so it's almost lunch and I'm a day behind, a little poorer, a little wiser but mostly glad I didn't lose the wheel at highway speed. thank you Tristan and Devon for your kindness and attention :-)

We were on a trip and realized we had a proble. Google found us Eddie's and we are so glad for…read morethat. The nicest people from the front office to the mechanics. Scott, Devon and Brandon Price were so nice and helpful. They got us back on the road in no time flat. Would de use them again and again. Thank you Essie's Auto Service!

One of the best shops in the area. Great service and a clean shop. They have competitive prices…read moreand a dynamic balance machine for large Jeep tires. They balanced my 37's.

Vehicle alignment recommendation.. Received a fantastic service at a reasonable and fair price.read more

Darryl's has always given me great service at a good price. About a year ago my son's large…read moremotorhome had a drive shaft failure. Other repair shops wouldn't even evaluate the problem until the next day. Darryl said have it towed in. He started working on it immediately. The parts needed were only available at Freight Liner in Knoxville. My son drove to there and got the parts. Darryl stayed with us even past working hours until he got my son back on the road. My son made it back to Jacksonville in time for a very important meeting, thanks to Darryl.

About two weeks ago, I went to Darryl's. I had to make an appointment to call them if it was a…read morepretty day, today, Aug 6: they might be able to do the needed work on my RV. I called this morning to hopefully get in. I'd heard good things about Darryl's. This morning, I was told over the phone all they do is oil changes on RVs. So I went down there to see. I said I didn't need an oil change and big Darrell came out to set me straight and talked shit to me in front of his sons saying don't look at him look at me and again with a raised voice "DON'T LOOK AT HIM LOOK AT ME" and again....(you can unscramble this one for fun: "him look at don't me at look") How'd you do? Pity such a big man talks shit to customers. Easier to say "We had a misunderstanding. Sorry, we don't service RVs except oil changes;" about two weeks ago when the appointment was made.

First visit.. car service light prompted visit. Received a fantastic service at a reasonable and…read morefair price.

Second time here. Very reasonable prices and no surprises. No having to go back to fix repairs…read more Done right the first time.

I had a babygirl in September and her car seat barely fit in my Bronco Sport that I loved but was…read morejust super uncomfortable. I submitted a form online with no hope that I could even trade it in for full value and get a new car. Well I got a call to bring it in and my husband and I met with Dante. He was so amazing and kind!! He asked me everything I was looking for in a car and put in all my wants and needs and pulled up multiple options on his computer so we didn't have to fool with walking around in the cold rain. We ended up test driving this Ford Explorer and LOVED it. I would have never thought I would walk out of there with a Ford Explorer it didn't even cross my mind as an option but it had everything I wanted and more. In the end Dante helped me get into this amazing car with the same payment as my Bronco and we have an optional 3rd row that's down right now and extra trunk space until needed with more than enough room for the car seat. All and all I don't think I'll ever be buying a car anywhere else. Dante made the hour drive well worth it and I will be coming back again to see him!!!

Just called East Tennessee Ford. I was needing a new key for my 2015 Ford Focus. I spoke with the…read moreparts dept. and I got the shock of my life. To get a new Key, Just the key it is $290.00 plus tax. then I have to pay for the key to be cut and then I have to get it programed. I did not ask what the rest of the price was as I new I was not going to pay these morons that kind of money. I have had Fords all my life and i am in my 70's I can tell you this I would never buy a ford product and I sure will never buy from East Tennessee Ford. Second I would recommend everyone find another dealer to deal with. John Jamestown Tn.