Much like other reviews, you know that purchasing something in the Old Market is going to have an "Old Market Tax" included in the price. That being said, they have a good variety of options and several people that are willing to help, you just have to ask. They're friendly and seem knowledgeable, but only with the information you're going to give them. There's several name brand cigars to choose from, and most are going to be once you've heard of. I do find it odd that there are several major names that are not there while there are a few "who is that" brands there. read more

SG Roi Tobacconist - Cigars - Tobacco Shops Near Me - Omaha, Nebraska

Good tobacco store in the old market. The humidor has many great cigar options, both flavored and not. We usually have great luck here, but they have an old market tax so that raises the price a little. They're helpful and knowledgeable about the options and offer good suggestions. Tonight I got a honey flavored one and a coffee flavored one, my husband got one, and for 3 it was $55, which is a little steep. It wouldn't have been as big of a deal if my honey cigar weren't super packed and hard to smoke. Hoping for better luck with the coffee one! read more

SG Roi Tobacconist - Tobacco Shops Near Me - Omaha, Nebraska

Thank you Gunner for picking out a couple great cigars for me. Even did the V-cut for me. Great customer service. Price is a little high but cigars were fresh. read more

SG Roi Tobacconist - Tobacco Shops Near Me - Omaha, Nebraska

Amazing service , he clearly has a passion for what he is doing and it shows. It's super awesome to have this spot in the old market !!! 10/10 recommend. read more

SG Roi Tobacconist - Tobacco Shops Near Me - Omaha, Nebraska

Bought some nasal snuff here a few weeks ago. Went all the way down to the old market only to be told that they 'can't' sell any snuff due to some POS issues. The guy then tells me that all of the snuff on the shelf is over a year old. I dont recommend this store at all. read more

Stopped in to pick up a couple cigars to celebrate an occasion with my brother. Not too familiar with cigars, but customer service was phenomenal. Very friendly. Made a great recommendation for cigar at reasonable price. Would come back again. read more

Good selection of cigars. Not the friendliest of employees. Not that they were ignorant or rude. Just more dismissive and almost like I was a bother. Answered all questions. Would go back, perhaps they were just not having a good day or something was going on their life. read more

I'm a long time customer and it's disappointing to be waited on by staff that doesn't care enough about customers to protect them. You must wear a mask to enter but the person waiting on you doesn't. The excuse is he's smoking a cigar. Well he is not smoking when he is at the register checking customers out. At least put up a plastic barrier if it's too inconvenient to put your mask on when customers enter... read more

Last time I was there.... A lot of the boxes were empty, the time before that.... Same boxes empty.... Very common here. The owner wasn't friendly and actually made fun of my selection of selection of cigar. I'm a new comer to the cigar world and wanna try em all..... I'm gonna. Just won't give this DH my money. read more

Been to this shop several times now. Every person in the place has always been open and pleasant to talk to. Very willing to answer any newbie questions and they're not always trying to up sell. They have a huge variety of everything you would expect in a shop like this. I've tried going to other tobacconists and to be honest the open friendly nature of this place has me driving from 108th to 11th, bypassing several other shops purely for the warm and inviting nature of this place. Unless I am out of city/state these guys are the only place I will be getting my pipe tobacco from read more

I was just here with my husband. Upon entering the store we were stopped by an impolite male employee wearing super tight clothes and boots in the summer, and asked for I.D.s (no biggie, we could possibly pass for under 18 ). While I am opening my wallet for I.D., he gave me a mean look and informed me that I have to leave my purse outside if I will be entering the humidor. I am not going to leave my purse unattended in downtown Omaha, so I decide to wait outside. Meanwhile, my husband enters the humidor and the employee follows him in and just watches. If this employee was going to stand 2 feet away and crowd us, I don't see why I couldn't have my purse on me..... If they have theft issues, perhaps they could install a camera or be more polite about purses (which 90% of women carry). My husband only likes going to this store because they carry a certain cigar he likes. When he asked about this cigar, the employee responded that they don't have it. My husband then chose a few different cigars and we paid and left. I gave 2 stars only because they have decent prices. We will not be returning. Update: they were also rude to my father-in-law. Avoid. read more

An Old Market staple. You might be having wine at M's or LaBoovone night and want to go buy some fancy Dunhill smokes. You come here. You pay a bit more, but that is typical of Downtown businesses. If you feel like going to Havana Garage on your buddys' bachelor party night and have some stogies and scotch, it is a good choice to peruse the humidor here in SG Roi. I came here for quite sometime to pick up Gouloises Halfzware shag for my rolling needs and never felt cheated. Except by ZigZag. I mean, C'mon, who only needs 26 papers? Then the taxes started making other countries not want to imort to the US and I settled for Drum. These days I will pop in for nostalgia and check some of the vape options they are starting to carry and to chat with an old timer in the barbers' chair See ya there read more

Great selection and wide price range on cigars and cigarettes. Would recommend stopping by to check it out .

Count me amongst the non-offended. I was an out of towner, and I was treated with nothing but respect when searching for some pipe tobacco. In fact, I arrived at the time of a brief surge in customers (it was the weekend of the NE Spring Game), and everyone was able to get what they wanted in turn. And, once the deluge lifted, I was able to talk with the gent behind the counter who walked me through some of the in-demand pipe tobacco selections. (Some of the selections that S.G. Roi has are HIGHLY in demand. Expect a call.) And, he let me take an inhale of his own personal pipe tobacco blend so that I could appreciate what he enjoyed. I'm not high maintenance, and I don't compare tobacconists to the retail giants. So, S.G. Roi, please keep doing what you're doing because I like to support local B&Ms, and you have some blends that I cannot find anywhere else. read more

WORST RAN BUISNESS I HAVE EVER BEEN TOO!! I have been smoking a pipe since 2006 in which I used to have a good opinion of this establishment however I just recently bought a pipe tobacco pouch that was priced around 40 dollars and the clerk behind the counter claimed it to be leather. Anyway after owning it less than a week it completely fell apart and I realized that not only was it not made of leather it was held together by glue! I've had 5 dollars wallets from Wal-Mart last me longer and 9 dollars tobacco pouches last me a life time. And this product was priced around 40 dollars! Completely unacceptable. Not only did they refuse to make this right the owner refused to even talk to me. I will never shop or smoke here again! This is the worst run establishment I have ever been to period. Mind you there still saleing this piece of crap pouch for 40 dollars. I will be reporting them to the better business Bureau. If anyone has any questions my please email me at musicsoul86@live.com and I will tell about the actual reputable tobacco business in the Omaha area-Eric read more

I like S.G. Roi, but it's still my second choice for cigars in Omaha. It's location is prime, right in the Old Market. They have a nice sized store and a pretty large humidor. They have a huge variety of brands including Cohiba, Montecristo, Arturo Fuente, Drew Estate, Romeo y Juliette, Padron, and others. The staff is helpful and know what they'e talking about. They make great recommendations on cigars as well. I appluad them for their great selection, but they're prices kind of offset that. Cigars that normally run around $7-$8 most places are $10-$12 here. Very annoying. I will still continue to shop here though so I can keep a stock of Drew Estate, Monte Cristo, and keep trying new things. read more

The guy behind the counter greeted with a, "Can I help you?" I replied with, "Just taking a look around." Employee replied, "You buying? Because usually I show people who are just browsing the door." The problem is, I was buying, but will be buying from about anyone else. Cigars are not a rare commodity. I can find them at a friendlier shop. read more

In town for a visit. The selection they had was adequate. Couldn't give them the 5th star because there selection has a number of empty boxes. Perhaps eliminating one wall of of boxes may avoid the empty boxes. read more

Great selection of cigars and loose leaf tobacco. Staff was really friendly and took the time to teach me about the tobacco pipe I bought. Highly recommend read more

Small place, with a nice selection of cigars, but only two barber chairs to sit in. The guy behind the counter "Chris" was helpful, and they do have a upstairs lounge, but it cost $20 to use it. No thanks. read more

Pretty great shop. I'm a hookah enthusiast, and as any shisha smoker knows, it's tough to find good charcoal. Most smoke shops will only carry quicklights, which really ruin the flavor. This shop carried a few water pipes, several brands of charcoal and a great variety of shisha tobaccos. I don't know that much about cigars, but there was certainly a wide selection. They also carried cigarettes, for the nicotine addicts. Overall great atmosphere, friendly service, and awesome decor. There's nothing quite as enjoyable as walking in and smelling the leaf. read more

Really nice shop. Great selection and large number of various brands. Friendly staff knows their stuff. Ask for recommendations if you don't see your favorite cigar (or even if you do). read more

Extremely unprofessional and difficult to work with. I reached out to the owner of S G Roi in June to try and arrange to have someone on site to roll cigars at my wedding. It took two weeks to get a call back, and after that I would go weeks without contact from the shop, despite many attempts on my part to ask questions and put our agreement in writing. I spent over a month asking for an invoice to be drawn up to based on the quote I was given over the phone. Finally, today (a month before the event and nearly two months after I first contacted them) I told the clerk on duty that I needed an invoice signed before the end of the day or I would have to cancel. Instead of the call back that I was promised numerous times I got a short email from the owner stating that the individual he guaranteed me would be available for my event wouldn't come unless he was guaranteed to sell at least 100 cigars, and that I would have to pay for any difference if that many weren't rolled. This would cost me more than five times the (multiple hundreds of dollars) quote that I was first given for an appearance. There was absolutely no mention of a minimum order at any point during our communication prior to this. I am extremely disappointed in the service I received. I have spent hours trying to arrange this special gift to my groom to be, which I never would have entertained if I had been aware of these requirements. What's worse, the owner sent this information in email form, which disallowed me from asking questions around the mistake he made in failing to inform me of crucial details regarding the agreement. I would strongly urge anyone planning an event to steer clear of S G Roi. read more

Great place nice selection on cigars very helpful cozy place to hang out and smoke next time that's were I'll hang out good times

Ok update. Back here one more time and this the service was much better than before so bumped up a few more stars. But prices are still freaking high. read more

My favorite stogie shop ever! Great humidor, great service, and Kurt the cigar guy, one of the funniest guys I've met. Two barber chairs to sit in while one smokes his selection. Hooka supplies, pipe supplies and cigarettes. read more

The opening hours were actually off by about 15 mins. Opened late on a Sunday morning apparently due to a bad money tray left the night before. Nevertheless, the clerk, who I will not name, apologized but did not appear very sincere to me, his first customer of the day. The walk-in humidor was large with an excellent selection and competitively priced. The shop was well kept, well decorated and would be a nice place to relax if you are within their "circle of trust" to use their restroom. I could understand not permitting non-customers to use it but after paying $20 to sit and relax for a couple hours, I would expect I'd be allowed to use their restroom. FYI, if you have a theft problem, you can easily install devices, implement simple procedures and display a visible policy in order to turn a new customer into a returning customer. But obviously, the clerk, who I will not name, was not interested in me becoming a return customer. read more