I'm extremely disappointed with my experience at Seymour Ford. My vehicle has been sitting there for 6 days without being looked at. I was told no loaners are available-only an offer for a discounted rental. For Context: I've already paid over $2,000 (after goodwill adjustment From Ford Motor Co.) on a 2024 Bronco to replace the turbo booster. I am over my miles so no warranty. 6 weeks later the transmission went out, and I was told to expect another $6,900-8,000 for a new transmission on a vehicle that is less than 2 years old. What makes this more frustrating is the history my family has had with this dealership. Over 25 years of continued business and referrals. At this point the lack of urgency, communication and support is unacceptable. I do want to recognize Marty in the service department-he has been professional and kind throughout. However, the overall handling of the situation has been extremely disappointing, and I would strongly caution others when considering where to purchase or service a vehicle. read more