My car and I have had a rough year - apparently it thought it was auditioning for a demolition…read morederby. After two minor accidents in less than six months, plus an unrelated power window issue that started before the second accident, I can't say enough good things about James and everyone at Mr. Cool's Collision. From the very first interaction, the whole team made a stressful situation feel manageable. They were warm, responsive, and genuinely easy to work with, and both repairs were finished ahead of schedule. Each time I picked up my car, it looked fantastic - clean, restored, and like nothing had ever happened. What really set them apart, though, was what happened months later. About eight months after my second repair, I was still dealing with the power window problem. Since it had nothing to do with collision work, James could have easily brushed it off and sent me elsewhere. Instead, he took the time to track down the issue and made sure my windows were working again. That kind of follow-through is rare, and it meant a lot. After a bad experience at a chain auto repair shop, this level of honesty, care, and accountability was an enormous relief. If you're a woman who's ever felt dismissed or has been taken advantage of when it comes to repairs, you probably know exactly how much that matters. If you're ever in the unfortunate situation of needing collision repairs, I highly recommend Mr. Cool's Collision.

My Toyota 2009 Yaris driver's side door was 'crunched in' by a motorist while in Dothan, Al. After…read morean ordeal (almost one month) dealing with the other driver's insurance company (which wasn't very 'progressive') to repair my car, Peter at Mr. Cool's Collision immediately got to work restoring the door ! I'm very impressed with their time table, and taking care of getting my only car back to normal --- actually they made it better than it was before the accident ! Incredibly, super-satisfied with their performance and customer relations treatment toward me first of all, and toward restoring my vehicle.Not just doing what is generally expected by a repair center, they (Peter and JR) went beyond all my expectations ! They even cleaned my car outside and INSIDE ! Such service in today's world is extremely rare, and wonderful. Sincerely, Croxton

Unfortunately, body shops aren't a business most people look forward to dealing with--usually it…read moremeans you've been in an accident and are bracing for headaches, often more from the insurance side than the shop itself. I've lived in the area for about 10 years and have used Hardin Valley Body Shop on a few occasions for myself and family. The work has always been excellent. This repair was different because it was on a pristine truck I bought new and kept in showroom condition--no scratches or blemishes prior to the wreck. I've attached before-and-after photos for reference. The results exceeded my expectations: the truck was restored not just to pre-accident condition, but to the same flawless state it was in the day I drove it off the lot. The repairs were precise, and the detailing was outstanding--every inch of the truck was immaculate. They could easily run a top-tier detail service on the side. The staff was professional, responsive, and genuinely customer-focused. It felt like they were working directly for me rather than just following insurance directives. If you're ever in need of collision repair in this area, Hardin Valley Collision is one of the best options you'll find--high-quality work, thorough attention to detail, and a helpful team. Highly recommended.

Excellent and friendly service. Gave me an estimate within hours…read more Great local Tennessee friendliness.

My car repair was very well done, looking like it just came off the assembly line. And the whole…read moreprocess was extremely transparent, getting messages almost daily from where they were in the process of repairing my car. Tiffany and Jacob were very helpful all the time.

Had my vehicle towed there due to hitting a deer! They did their best and worked with insurance! I…read morewill be back if I ever have another vehicle issue!

Excellent work, timely and very clean upon return. They fixed a loose trim piece that wasn't part…read moreof the repair. First class.

The folks at Donnie Hitch did a great job on our two older cars, which are often more difficult to…read morework on, because it's harder to match the original paint that has faded over the years. Their pricing was competitive (we were paying out of pocket instead of using our insurance) and they kept to their quotes! They even threw in a car wash and vacuuming. I highly recommend them for body work on any type of car--new or old.

Gary and his staff went out of their way to find a certain part on my car for repair…read more Honest work.

Wonderful Place to get your car fixed after an accident Gary has been in the Business for 50 years…read moreeven though he has turned it over to Casey his Daughter the Prestige work his staff Does has not changed I highly recommend this Body Shop over any around

I had the best experience with Eddy's. Mason was my technician and he assured me that my car would…read morelook brand new again and he stood firm on his word, it's perfect! Very nice folks to work with and came highly recommended by State Farm Insurance, they did not disappoint!

Got some body work done and they were fantastic! Car looks better than it has since it was brand…read morenew, they were able to be flexible with times and help arrange rentals and pickups.

Dalton Collision-Powell was an amazing company to work with!! Angela and Jeff kept me updated…read moredaily on my cars progress, which was awesome. Angela was so very kind when I dropped my car off and when I picked it up. Jeff was also great to work with. Also, Amanda, the lady who detailed my car after the repair work was done did an amazing job... the inside of my car has been neglected, and when I picked it up, it was spotless! Thank you to all of you - Angela, Jeff, and Amanda

A++++, five stars, AMAZING job. I needed my windshield replaced on my 2018 Tesla 3, they were…read moreamazing, the communication was spot on and I had no worries with them having my car. Everything was on the up and up, not one worry on my end. I received the car back, washed and the windshield replaced and the camera calibrated to factory specs. I hope to never use them again, but if I have to, they will be my first choice for body shop and glass replacement for my Tesla.

Fantastic Services. On time and on quote And this thing runs like butter. I had no idea how bad…read morethat transmission was. I own a used 2020 Jeep Gladiator that had major gear slippage and wouldn't even engage reverse a week or so before I called. They had it in Monday morning and done by Friday mornin. Used transmission, super low mileage and a two year warranty. Highly recommended.

My Prizm is 29 years old and I was expecting the worst, considering the…read more age and miles I have put on this transmission. The manager, Michael, allayed my apprehension, assuring me that since the transmission had to be pulled anyway, that everything would be inspected and repaired or replaced. They replaced two seals and had it running like NEW in one day. They could have replaced EVERY part in it and I really would have expected that. They are honest, almost to a fault, I'll NEVER take a transmission anywhere else. THERE ARE NO REBUILT TRANSMISSIONS AVAILABLE FOR A 1997 GEO PRIZM and I'm certain that Michael was aware of that little complication, yet he charged me a hundred dollars less than what he had quoted me. This ALONE should speak volumes about this company. If you're a veteran, be sure you tell Michael that up front.