Had front windows tinted on a Macan . Great job and quite quick. Looks cool and makes the car…read morecooler.

I have my car detailed with paint corrections/fixes here annually. Billy and his team are amazing…read moreand very talented. They always give/do more than expected. Excellent customer service.

Excellent work, timely and very clean upon return. They fixed a loose trim piece that wasn't part…read moreof the repair. First class.

The folks at Donnie Hitch did a great job on our two older cars, which are often more difficult to…read morework on, because it's harder to match the original paint that has faded over the years. Their pricing was competitive (we were paying out of pocket instead of using our insurance) and they kept to their quotes! They even threw in a car wash and vacuuming. I highly recommend them for body work on any type of car--new or old.

My car and I have had a rough year - apparently it thought it was auditioning for a demolition…read morederby. After two minor accidents in less than six months, plus an unrelated power window issue that started before the second accident, I can't say enough good things about James and everyone at Mr. Cool's Collision. From the very first interaction, the whole team made a stressful situation feel manageable. They were warm, responsive, and genuinely easy to work with, and both repairs were finished ahead of schedule. Each time I picked up my car, it looked fantastic - clean, restored, and like nothing had ever happened. What really set them apart, though, was what happened months later. About eight months after my second repair, I was still dealing with the power window problem. Since it had nothing to do with collision work, James could have easily brushed it off and sent me elsewhere. Instead, he took the time to track down the issue and made sure my windows were working again. That kind of follow-through is rare, and it meant a lot. After a bad experience at a chain auto repair shop, this level of honesty, care, and accountability was an enormous relief. If you're a woman who's ever felt dismissed or has been taken advantage of when it comes to repairs, you probably know exactly how much that matters. If you're ever in the unfortunate situation of needing collision repairs, I highly recommend Mr. Cool's Collision.

My Toyota 2009 Yaris driver's side door was 'crunched in' by a motorist while in Dothan, Al. After…read morean ordeal (almost one month) dealing with the other driver's insurance company (which wasn't very 'progressive') to repair my car, Peter at Mr. Cool's Collision immediately got to work restoring the door ! I'm very impressed with their time table, and taking care of getting my only car back to normal --- actually they made it better than it was before the accident ! Incredibly, super-satisfied with their performance and customer relations treatment toward me first of all, and toward restoring my vehicle.Not just doing what is generally expected by a repair center, they (Peter and JR) went beyond all my expectations ! They even cleaned my car outside and INSIDE ! Such service in today's world is extremely rare, and wonderful. Sincerely, Croxton

I came out of my car near a golf course to discover the windshield on my Buick. Enclave cracked…read moreacross the center. I contacted my insurance company (I have a $100 deductible) for a windshield installer recommendation. The company they recommended was asking $738 for the windshield replacement. When I questioned the price, they said it includes recalibration of the forward facing camera behind the windshield because my car had ADAS features. I searched for other windshield installers and came up on Jerry's Auto Glass Inc., what a fortunate find! Jim at Jerry's Auto Glass Inc. explained to me the forward facing camera did not need to be recalibrated unless the installer was to move it, which a good installer won't do. After learning this, in my view, companies that require camera recalibration before installing a replacement windshield is lining their pockets with an unnecessary service . When I contacted my insurance company to inform them, I was using Jerry's Auto Glass Inc. they still tried to get me to hire their recommendation, even though it would cost them over $400 more for my windshield replacement, stating their recommended company would guarantee the workmanship against leaking for five years I didn't relay this information to Jim at Jerry's auto glass and he stated their workmanship was guaranteed as long as I own the car. Jim took a phone call while I was waiting on my windshield installation to be completed, the caller had a concern of a leak around the sunroof of a Toyota vehicle. Jim gave him advice on cleaning the sunroof drains which might alleviate the problem before spending money by bringing the vehicle in. Now that's awesome for a business owner to do. I saved my insurance company over $400 and I couldn't be happier. Give Jerry's Auto Glass Inc. a try and you'll be pleased too! I was in and out in an hour and 10 minutes.

They got me in and out so fast. A quarter of the price at safelite! Great kind people running that…read moreplace and they genuinely care about their customers!

I had forgotten how easy it can be…read more There are lots of smiles around this place from staff and customers as well. Jaguar headliners are notoriously difficult but here the job went in and came out on time, at the quoted price with no drama and excuses. Professional work done with a smile. That is hard to equal. It is appreciated . I highly recommend these fine folk and the work they do.

Great service... Quality work. Second time we use these guys and we are very pleased with the…read moretinting work done on our high-end vehicles. Highly recommend!

The Collision Center was excellent in repairing my crushed front bumper. I got an estimate…read moreimmediately, and it was about half the cost of the other two estimates. They started the job on Tuesday and it was ready to go on Friday, the day they promised! They replaced the bumper and did some paint touchups. It looks brand new. They even cleaned my car including the tires! The staff were very helpful, knowledgeable and polite. I highly recommend them.

Superb repairs and customer care. They really take pride in their work. My car looks brand new!…read moreKept me informed of the progress and expected completion date. Even went beyond expectations with post collision repairs with an electrical issues that needed attention. Can't thank them enough and highly recommend them for your repairs.

Reattached my front bumper cover. Very fast work at a reasonable price. Very happy customer here.read more

What was supposed to be a two-week repair turned into over two months of delays, mistakes, repeat…read morerepairs, and frustration. I took my Tesla to Harper Collision only because Tesla referred them as the local preferred body shop after road debris damage. The original work included windshield and headlight replacement plus repainting multiple areas. The windshield caused a major delay because Harper didn't open a ticket with Tesla to investigate the shipping issue until I specifically asked them to. When I finally went to pick up the car, I immediately noticed unrepaired damage along the sides before I even got in. I reported it to Amy, which led to another estimate, insurance supplement, and more paint work. The car also still had residue and debris from the repairs and hadn't been properly cleaned. Manager Austin later called and was extremely defensive, shifting responsibility onto me instead of simply acknowledging the missed damage. He even checked security footage to confirm I hadn't driven away before reporting it. During the second round of repairs, they accidentally broke my driver's side window. They said no local Tesla location had one in stock, so I called around myself, found two in Chattanooga, and offered to pick one up. They declined; a window was later overnighted from Nashville. When I picked the car up again the paint was about 99% acceptable, and I was too tired to keep fighting over the remaining imperfections. But the problems still weren't over. The driver's door speaker hadn't been reinstalled correctly and was rattling, so I had to take it back in. On the drive home I discovered the cameras hadn't been properly calibrated, which affected the driver-assistance features and nearly caused an accident. Back to Harper again after that visit they returned the car still in Service Mode. I still occasionally hear what sounds like broken glass rattling inside the driver's door (presumably from the window they broke). At this point I'm too exhausted to take it back again. I would not recommend Harper Collision and will never trust them with another vehicle.

Harper is truly amazing. I cannot say enough of how first class this…read morebusiness is. They do excellent work and treat the customer with utmost respect. Think twice about using any other auto body shop.