Extremely happy with the services that Chad provided. I have a "fancier" windshield and he was able…read moreto find it in stock and have it installed within a week. He came to my house for a very small extra service charge, which was so worth it as I didn't have to take time out of my day to meet up with him to get my windshield changed. Excellent communication and customer service and his prices were a fraction of those that I got quoted elsewhere in the surrounding area. Again, very happy with the services that I got and will be recommending him and using him for any future windshield needs.

The front window was broken. It took a week to get the glass and at my convenience he came and…read moreinstalled it. Fast and convenient, not high priced like those tv ad people.

I was given this location from my insurance company. I needed my windshield replaced as the crack…read morewas too much to fix. The appointment process on the phone was easy. They had to order it and it came in early. I was told to drop the car off by 9am. I dropped it off about 8am and they said it would be there all day. The employee that you spoke to inside to drop off seemed to be somewhat bothered. I'm not sure if that is their job or they just happen to be in the office, but either way contact with customers should be professional. The tech, Joseph, was very professional and friendly. I received a text late in the afternoon that they were starting the replacement. When it was completed, I received a call. Since I live 45 minutes, I wasn't sure I would make it before they closed so I asked them to keep it and I would pick it up the next day. They said it was no problem and it would be secured inside. The next day I arrived and a different person addressed me inside, but again I felt as I was putting them out. The tech Joseph met me outside and was again very professional and friendly. The windshield looked good and I have had no issues.

I hate junk add-on fees. I went through the entire process of entering all my vehicle and personal…read moreinfo, getting a quote, and scheduling an appointment. When I finally got to the payment page they add a 40% "recycling fee". My back tailgate window shattered into a middle pieces at another location. There is literally nothing left to recycle. The agent said it's a fee that's added to every installation. This is just a total junk add-on fee. If they add it to every installation, why not just show it in the quote? I'll take my business somewhere that honestly shows their rates.

Great service, the work was completed on time and the glass installation was perfect. They worked…read moreseamlessly with my insurance company to make m windshield replacement easy.

Had an insurance claim and they worked with my insurance- Conrad was exceptional customer service…read moreagent. Thank you for the great service.

I want to give a big "Thank you" to Autoglass of America on Lovell Road. I originally took my van…read moreto one of their competitors who gave me a terrible run around for the last 2 weeks. When Autoglass of America got involved, they ordered the part, got it in the next day, and fixed the window in just a couple of hours. Great service and workmanship! They will now be my go to window repair company! Lesson learned...just because a company does A LOT of advertising does not necessarily make them good! Glad I found Autoglass of America!

No no and no just please do not trust these people with your vehicles. They lie and cause you to go…read morein circles to get a reply and an outcome to their faults. There is NO warranty package!!! ITS a scam and a lie!

Fair price, fast and excellent work. Had a dent from unknown origin. A lot of hand work to…read morefix...not just pulling it out.

Hit some curbs with front low air foils and also tire spokes causing scratches and gashes due to…read morelousy visibility on new miata. Repaired perfect and price was very very palatable and same as estimate. Great experience.

Joe has been so great. Our car was broken into in Nashville and on a Saturday morning he answered…read morethe phone and was immediately working to help us when others wouldn't or they gave unrealistic availability. He's been great communicating about our whole process

Excellent customer service! Joe helped my husband while he was in the Knoxville area after…read moresomething hit his windshield on the highway. He did a beautiful job repairing the chip at a very reasonable price. Highly recommend.

Had a rock ding in my windshield that I didn't want to report to insurance, so I looked on…read moreAngie'sList ( they weren't yet listed on Yelp) to see if there's an alternative biz in West Knoxville and found Glass America. Pleasantly surprised when I called them to learn that they offer a discount to some policyholders of auto insurance when you want to pay for the service AND that their price was the most reasonable. I took my van in ( they suggest not bringing in between 11AM & 1PM due to peak lunch-hour drop-ins) about 2:30; they got right on it & had the crack repaired in less than 20 minutes. Great service, friendly, knowledgeable staff. Helpful hint if you're going to their site: turn left off Outlet Drive at Fellers business...they're just behind it, not actually on Outlet. They also have mobile service if you need it. Good find!

SCAM !!! Used their website and got a quote of $278 to replace my windshield. In small print it…read moresaid quote does not include clips, molding and extras. I called to schedule and then just to confirm ask them what the total price was going to be. The person on the phone said that the total was going to be $780. They just wanted to get onsite and install so I would be forced to pay the outrageous "extras". Stay far away from this scam game!

Great people who do great work, I would recommend this business to anyone who needs anything done…read moreto their vehicle!

What a terrible experience. Poplin's planet Mars did work on a family members car. They are the…read morethird party paint repair company used by Grayson Suburu in West Knoxville. Went in for a simple repair under the front bumper. Sanding marks were evident, the paint didn't match color, and oversrpay was all over the car where they didn't mask off appropriately. Beware. Professionals by no sense of the word.

The most professional auto glass service I have experienced in my lifetime. And it's a pretty long…read morelifetime. I called these gentlemen on a Friday afternoon and they agreed to install my window on Saturday morning; pronto, Tonto. They communicated professionally via text and voice, and showed up on time. The technician pulled his vehicle in and started to work with little delay. I believe the entire windshield replacement was done inside of 25 minutes and the manner of professionalism and attention to detail was akin to Aviation maintenance technicians of the Blue Angels flight demonstration team. Dominic's precision and attention to detail was absolutely superb. He needed zero assistance and had all the tools and everything lined up; total professionalism. He performed the job perfectly and cleaned up all the pieces and parts along the way which needed to be cleaned and replaced all the seals and special purpose sealant like I was watching a rehearsed YouTube presentation of something which had been edited for 20 hours or so except this was live and it was perfect the first time. Very impressive work. Great attitude, Fair price And great people from sales to boots on the ground technicians. I'm very impressed and I wholeheartedly recommend & endorse these fine people for your window replacements.

From the owner: Auto Glass Now offers fast, friendly, and convenient auto glass services across the country with…read morehundreds of locations throughout the United States. Our local team of experts can help provide trusted auto glass repairs, car window and windshield replacements, and ADAS calibrations. As a part of the Driven Brands family of automotive aftermarket companies, Auto Glass Now delivers national scale and efficiency, alongside its premier service quality. Call or visit us today to get back on the road!

I had 4 front windows tinted by Turkey Creek Tinting about a year ago. So this review is narrowed…read morein scope to the product quality and installation after 1 year of use. The tint installed was Llumar's Formula One at 35%. It has a warmer tone once installed, sort of like Maui Jim's HCL® Bronze sunglass lens. For interior tones like Aston Martin's Sandstorm and Bitter Chocolate this is a perfect compliment from the color wheel, and white exterior's like Status White contrast beautifully with the Formula One tint. The 35% is the right choice both aesthetically and functionally with the Formula One tint. This allows enough visibility in both daylight and nighttime driving, leaving perfect daytime cabin conditions to use polarized sunglasses to view the road ahead through a clear windshield, or without sunglasses during night. At 35% the Formula One is suave and classy while offering sufficient privacy and superior UV protection. If you are a performance driver, going any darker offers no value. During installation a year ago, the existing tint removal process was performed professionally by Turkey Creek Tinting, and the glass was prepared appropriately for the Formula One replacement. The new tint was installed without damaging any surrounding areas of the car, although water drops were directly hitting the leather interior. Water wasn't left on the interior for long, however, and micro-cloth towels were being used to quickly mop away the moisture. Still, I'd prefer to see a process that eliminates anything wet or abrasive contacting the interior leather. The edges of the Formula One tint have held up well over a year's use. My front windows are a particular challenge to tint as a result of the Aston Martin glass matrix that extends along the entire window edge, but the Formula One cured well to hold the precise edge while giving a uniform look over the glass matrix. The installation area of Turkey Creek Tinting was clean, but it is not a properly pressurized clean room. This increases the risk of small airborne particles entering the space between the glass and tint while being applied. There are a couple of these imperfections that are visible when viewed under light on my installation. But I plan to schedule a return visit to Turkey Creek Tinting soon to have the back of the car detailed with the Formula One. Even if it isn't right the first time, Turkey Creek Tinting will follow-through until you're happy, at least in my experience.

The best thing in my experience is the warranty, the people in the back were not very personable or…read morepleasant. Now, what I am trying to figure out. How I paid $230-$245 for ceramic tint that peels on the passenger side window. The back window has numerous spots bubbling up. I have had this problem before elsewhere, not sure if it is the quality lacking. I don't feel the value for quality is here, not much pride going into work ethic. I am Sorry. The bald guy is the only nice person here.