I needed a shattered radar window on a Chevy Equinox replaced and started googling options. I am so…read moreglad I Calked Matthew at Volunteer Auto Glass. Scheduling was easy, he kept me informed on his arrival time, thoroughly vacuumed the inside of the vehicle in case I hadn't gotten everything and then proceeded to efficiently and skillfully install my window. All this on top of charging me $150 less then the frequently advertised vendor. I love doing business with locally owned businesses who deal responsibly with the customer.

Volunteer Auto Glass (Matt) was a pleasure to work with. Didn't blow me off when I couldn't at…read morefirst secure a good service date. Good rates, quick appropriate service without the feeling of being rushed. Most definitely would suggest you use him. His prices beat well known companies with coupons too.

Quick response, very friendly, professional and they did good work for a fair price. Highly…read morerecommended.

I needed a windshield chip repair, Jalen responded quickly and arrived within the hour. He repaired…read morethe chip in 5 minutes, which comes with a lifetime warranty. He was very professional, very pleased with his service.

Joe has been so great. Our car was broken into in Nashville and on a Saturday morning he answered…read morethe phone and was immediately working to help us when others wouldn't or they gave unrealistic availability. He's been great communicating about our whole process

Excellent customer service! Joe helped my husband while he was in the Knoxville area after…read moresomething hit his windshield on the highway. He did a beautiful job repairing the chip at a very reasonable price. Highly recommend.

Here's the deal. And it may be a long review, so buckle up Yelpers!…read moreIn January 2025 we had some serious wind gusts in west Knoxville. We never really figured out what made our (closed and tied up for the winter) patio tables umbrella to launch and then return and shatter our glass table top. But since it was a high-end table to begin with, my wife and I decided to replace the glass instead of just buying a new table. So I called Glass Doctor. I was told they could repair it NO PROBLEM. They then sent one of their techs over to survey the damage. He took measurements and left. I waited weeks for a response. Then after my repeated texts and calls, they agreed to repair the glass top. Then nothing. Finally after many calls and emails, the local owner contacted me, apologized for the run around. After at least a month of said run around, a couple of their employees came by and took my table to their shop. They had the table no less than a month. Then I got a call. They'd be by the following day with the repaired table. They showed up, brought the table back to my patio, and set it down. Perfect! I thanked them and said even though it was a real pain getting the table repaired, I was just glad it was fixed. $400+, but cheaper than replacing the entire table.. Remember, all of the above went on for freakin' months. No joke! Anyway, they brought back the repaired table. I was so happy I was kissing their butts. Then that evening as I was cleaning the kitchen, I looked out the window. And lo and behold, the glass tabletop was shattered and again on the stonework of my patio! My first thought was "They're not going to believe this! I'm screwed!! So the next day I called expecting go be blown off. "Sorry, not our problem!" But I was wrong. I was told not to worry, they'd make good. Within days the techs returned, took the table back to their shop, and within a couple weeks, returned it. I write today because my wife and I are now sitting at said table enjoying East Tennessee spring weather with our beers sitting on our repaired glass top patio table. It was a long road, but Glass Doctor made good!! I recommend them to one and all. Nice one!

When moving, my grandmother's antique Mirror got damaged. I…read morewas quite upset for I had it for 40 years and my grandmother had it for about 30 years. There was this unique pattern in the glass which I loved. I called around and none of one wanted to try and repair it except for Cody at Glass Doctor. He was able to repair it and I was so grateful I cried and asked him if I could have a hug. Not only that they didn't even charge me!!!!!! What a wonderful experience. There are still people out there that are willing to go the extra mile. I will be taking anything with glass or mirror repair to the Glass Doctor. Thank you Cody!!!

Extremely happy with the services that Chad provided. I have a "fancier" windshield and he was able…read moreto find it in stock and have it installed within a week. He came to my house for a very small extra service charge, which was so worth it as I didn't have to take time out of my day to meet up with him to get my windshield changed. Excellent communication and customer service and his prices were a fraction of those that I got quoted elsewhere in the surrounding area. Again, very happy with the services that I got and will be recommending him and using him for any future windshield needs.

The front window was broken. It took a week to get the glass and at my convenience he came and…read moreinstalled it. Fast and convenient, not high priced like those tv ad people.

Great job on my truck! Phenomenal service and they got it in and less than a day for my Truck!…read more Highly Recommend!!

They were extremely helpful and attentive and got my windshield fixed the same day I called! Larry…read morewas super professional; kind and got the job done quickly and efficiently. Highly recommend Tennessee Auto Glass! They were also the lowest cost of all the companies I called for estimates.

My car has been at a body shop for a month waiting on Safelite to show up and replace my…read morewindshield. They have not shown up to the last 3 appointments that have made. DO NOT RECOMMEND there service!

My new windshield looks fantastic! The warranty covers for as long as I have the car and my…read moreinsurance covered the whole cost. This was pain-free and quick. Communication was great. 10/10 would recommend. Great value for the money especially if your insurance covers it!

I hate junk add-on fees. I went through the entire process of entering all my vehicle and personal…read moreinfo, getting a quote, and scheduling an appointment. When I finally got to the payment page they add a 40% "recycling fee". My back tailgate window shattered into a middle pieces at another location. There is literally nothing left to recycle. The agent said it's a fee that's added to every installation. This is just a total junk add-on fee. If they add it to every installation, why not just show it in the quote? I'll take my business somewhere that honestly shows their rates.

Can't talk to an individual, round around with automated voice mail. Contacted corporate and they…read morecouldn't answer my question and gave me licak number. Round around again with voice mail. Texted phone number but no reply

Quoted us the best price but never showed up never followed up. I had to keep calling him and…read moreultimately he never did the install.

I mistakenly said my car was a sedan when it's really a hatchback when I went in for a windshield…read morereplacement. I realize this mistake cost him time and perhaps money, but he made me feel dumb and I took on his frustration. I'm happy with the windshield, but still quite unhappy with the customer service. It's sucks that I tried to buy local, and he was so mad about my mistake I'll never recommend them to anyone.