It was a Saturday evening, about 4:00 PM and we were about to leave for 2 week vacation overseas,…read morewhen we went into our storage room to grab something and found a puddle of water from our hot water heater. I immediately googled who could replace this in a short turnaround and called one of the "big companies" that does this kind of work. I was told they could come on Monday to evaluate and then depending on the evaluation, they would then schedule what would need to be done, which was a couple days after that. Each step with them cost money too. I couldnt wait that long and looked up more options when I came across Daniel Wright Plumbing & Heating. There were other reviews that were reminiscent of what I was going through. I called and left a message. I received a call back in less than an hour. He asked a few questions about the unit I had, I texted a few pictures and he was at our house the next morning to look at the situation. He gave me a quote when he left and he was at our house the next morning (Monday) when he said he would be, installed the new hot water heater and cleaned up after himself. He did quality work, was reliable, communicated transparently, was polite and professional. He followed-up after to ensure all was working properly. Highly recommend and he will definitely be our first call when in a situation like this again.

I bought a top floor condo in a house built in the 1880s. The plumbing is "quaint" to say the…read moreleast. I wanted a washer/dryer in my unit. All previous owners went down to the basement to do laundry. I tried 5 different plumbers and Daniel Wright was the only one who agreed to plumb in a ventless dual unit for a reasonable price. He did an outstanding job very efficiently. I have used him for so many other things, including installing a new water heater, and a range of other major and minor fixes. He is always responsive, prompt, cheerful, extremely knowledgable and his prices are very fair. I've owned many homes in my life, in many places, and have worked with other plumbers in this area. I know I found my North Shore plumber and am very happy to recommend Danny unreservedly.

I've used McLaughlin Company twice. The first time, was to upgrade our heating system, which dated…read moreback to when our house was built in 1955. He installed an incredibly great system, which replaced not only our old furnace, but our hot water heater as well. The system is the Triangle Tube Prestige system (likely updated since then). Not only is it was of the best and most efficient heating and hot water systems, but his price and service were equally great. Once installed, our gas bill dropped by 50%, and we NEVER run out of hot water. The system can handle the shower, washing machine, and at least one sink all at the same time. Great recommendaton Bob! His crew was very meticulous in their work, and Bob (the owner) is honest, trustworthy and gives fair assessments of whatever work you need. Quality work is their marquee! He was so good we had him back a couple years later when we needed some other work done. One of the supports for the pipe that feeds our two bedrooms came loose, where it runs through the lower level through the under house garage. We also needed a water outlet in our kitchen sink to run our water filter. They were prompt in returning our call and setting up the appointment, showed up on time, and did great work. I've had to call him with some questions, and once a minor issue, which he told me how to fix over the phone. His service after the fact is outstanding and he's always get back to you if you call with a question. I recommend this company for it integrity, quality work, and outstanding ethics. The price is comparable with most plumbers, and better than a lot of others we checked out.

They are very good…read more I had been using a local guy who I really liked but then couldn't get a reply from him. Was recommended to RP and really like them. Once the guy came with an apprentice from the local vocational high school and I really really liked that. Prices are higher than the local guy, but they will always answer the phone and always be able to fit me in, and worth it. Good value and service for the cost.

Terrific service from Aidan, who was timely, knowledgeable, and friendly. He efficiently found and…read morefixed the blockage, yet he took care and time to explain. Professional every which way. -Michael (Sharon, MA)

Smoothest, quickest and best experience with Johns sewer…read more My kitchen drain backed up and was recommended by family to reach out to johns sewer. I reached out via yelp messenger and got a response within the hour and they dispatched at technician over within 2 hours. The technician arrived Joey, and was professional and courteous. He identified the blockage and setup some tarps around the sink area to minimize dirt. He snaked the drain very thoroughly and resolved the blockage. Joey was chill whole time, explained some of the possible root causes behind blockage and preventative measures. The flat fee was way cheaper than the ridiculous profit charged by roto rooter last time. Will definitely use john sewes for future plumbing work.

This is a company should do classes to show other companies how to do business…read more outstanding operation. I called got the answering service and within 15 minutes I got a call back to set up an appointment and within two hours they were at my home did the job. the technician George was outstanding cleaned up after he was done shook my hand thanked me for my military service and that was it outstanding company.

First time after fifty years in our home we needed service like this. The initial phone answer was…read morefactual and complete and a few hours later their very experienced technician was here. An hour later the problem was resolved with an added clean out to the street. Paid on AMEX after the work was done,. There man left with all both repaired and tidied up. Because this was clearly a clog at toilet,at lowest level in the house I think we made a good decision to call them, rather than our usual plumber. I know enough to see that it was not a mechanical issue with the flushing parts

Paul is a great plumber. Timely, no mess. Changed rod and…read moredid flashing. Inspected whole system and found leak in liner. Fixed it also. It is nice to know plumber you can trust.

From the owner: Volksheim Home Improvement in Salem, MA offers expert home repairs, remodeling, and upgrades for…read moreresidential properties with quality craftsmanship.

I am a new customer and found them to be an amazing company. Excellent customer service with great…read morecommunication skills. I was dealing with "Thermoil in Belmont, MA" and got zero answers from them with back and forth nonsense about an electric water heater that I needed replaced. So after a few months of nothing from "Thermoil", I texted 128 Plumbing in Wakefield on a Sunday, got a response and had an appointment for the beginning of the week. They had a person come over to look at the work I needed done and the next day they had "Tony and Santos" come over for the installation of a new electric water heater. They have great service plans for their customers, giving you the top products offered in the field for your piece of mind on longevity and durability. You know who you are dealing with when someone comes over to work in your house with company vehicles. Not someone in a beat up personal vehicle that looks like they are having issues. If there were more star ratings I could give for 128 Plumbing it would be a 100% star rating. Charlie Boyd Chelsea, MA

Quick service and the technician was prompt. Price was on par with other competitors but I feel the…read moreservice was above and beyond.

I'm not gonna put my name, since the Mike guy was a little aggressive and I felt uncomfortable in…read moremy own home. But this company came to my unit in the Greater Boston area, and ended up making a piping situation worst, flooding an area. I had to buy a number of things to get rid of all the water. Major attitude to get him to come back. I'd give a C for the work done before and after, but given argumentation of the price suddenly going up, for an issue HE caused, I wouldn't recommend Rusty Pipes Plumbing and Heating. No contractor should ever make you uncomfortable in your own space. ADDITION: And no, this wasn't during the winter. owner seems to be having issues with multiple clients from his comment below this review toward some unnamed client during a snowstorm. Not surprised he's having issues with more than one client.

Great all around experience. Got back to me quickly. Came out at designated time and provided…read moreservice options. Very responsive and helpful

Terrible. Would not hire under any circumstances. Goes back on his word and acts like a child…read more Offered to pay for sillcocks that were damaged during construction. He told me "no I will make you whole, no charge, don't worry about it." About 2 months later, he had a falling out with my contractor about payments and threatened me with a lien if I did not pay (illegal). When he realized he's not a lawyer and couldn't do that, he then sent a bill for the work he assured me he would do for free. Would not return calls or emails and deferred everything to his poor secretary who had nothing to do with the situation. Pathetic. Don't hire them. A call back would be nice John.

Their plumbers seem great. Mike is definitely an expert in his field and goes the extra mile to do…read morethings the right way. John also clearly knows what he's doing, but as the business owner, seemed rushed to get in and out and I don't think his work was as refined as Mike's. My biggest issue with them is their office staff. They do not return phone calls or emails, no matter how urgent or what the subject is. It took me about 10-12 phone calls just to pay them. Unfortunately, about a week after the project finished, we started having issues, most notably a leaking dishwasher and frozen pipes. Despite several calls, I never heard back from them. I fixed these issues myself, but considering I paid a lot of money for their services, I wasn't happy about this. I also worry about other quality issues propagating. Price seemed high, but my GC insisted on them. Getting them on the schedule was difficult and we saw project delays as a result.

Always looking for a plumber we can rely on, and so far, so good! Jack is a nice guy who is skilled…read morein his trade. Seems honest, too. We'll call him again.

From the owner: JD's Plumbing and Heating provides a full range of heating and plumbing services in the North Shore…read moreand greater Boston, MA area.

We're a small collective that shares stories from freelance and contract workers who've been…read moretreated unfairly. This is one of those stories. A contractor was hired by this company to build a fully functional website on a rushed timeline. They were told they were the only person working on the project, and that the urgency was due to the company's former developer being in a legal dispute and planning to take down the live site by June 1st, 2025. The contractor dropped everything to help and finished the site two weeks before the deadline. Over the course of several weeks, the contractor even went to their office multiple times for meetings with the owner's son and other team members, working in good faith to move the project forward.After the work was done, it came to light that two or three other people were also working on the same site, despite the company claiming otherwise from the start. When the contractor followed up for payment, the owner's son who was the main point of contact allegedly said "My boy could do it for less than $1,000, so our initial agreement on price is gonna be a lot less now." He also added he was going on vacation in 15 days and "didn't have time to deal with it." All this while wearing an expensive Rolex. The contractor was told, "Send me the invoice I'll pay you for your time." The invoice was sent immediately, and the son followed up once more saying, "I'll get back to you." After that, he went completely silent no reply, no payment. The contractor was left dismissed and disrespected. The stress and anxiety from this on top of an existing heart condition led to serious mental and physical strain. Legal steps have since been taken. This post is meant to warn others if you're a freelancer, contractor, or subcontractor, be cautious. Get everything in writing, and don't ignore red flags. No one should be pressured, misled, ghosted, or lowballed after showing up, putting in the time, and delivering their end of the deal.

JGriffin is by far the best HVAC we have had!! They are thorough - pleasant and explain exactly…read morewhat needs to be fixed or what they are doing! No pressure!! Thank you for all the help!!! A job well done and Office customer service is great to work with!!