I have done business with eQuilter.com located in Boulder, Colorado for 20 years and they are a…read morehigh quality textile and sewing supply business that is very committed to excellent customer service. Do not confuse eQuilter.com with another group advertising on Facebook and other social medial sites as "equilters.net". They are running a scam. Make sure you have the correct company.

Yes, the company called and apologized. There was NO talk of recent move, etc and no attempt to "…read moremake it right". Just an apology and a lot of blank space. In the meantime I have a delay in a timelined project and have to explain to my customer and REALLY make it right.

An amazing option for artists and crafters on a budget as I used to be. Now, with much limited…read morevision I have had to give up those pursuits that I have enjoyed since childhood. But now I am just a donor to their shop and I really enjoy knowing my various donations will not go unused. I brought in a lot of stuff in the last few years but recently found yet another stash I had missed. So I called to see if the could use wallpaper and told me they would even take an operas roll in addition to the two still sealed. I got a rude over this morning so we could easily park as soon as they opened. It's a great shop stocked with so much in so many categories, every crafter and fiber artist around should stop by.

Lots of great reuse items available! All of it has been donated by the public and it changes…read moreperiodically, although there always is a stash of basic art supplies. Fiber, yarn, painting, wood, metal, plastic, glass and tons of kid stuff, crayons, colored pencils, marker, glue, paper, scrapbooking, canvases, art books, etc. There is more there than I listed, including stuff like Velcro, sewing needles, sewing machines!, knitting needles, crochet hooks, felt. Yesterday they even had a spinning wheel! If you bring in a donation of supplies, you receive a discount coupon for a future purchase.

Horrible customer service experience tonight with Lisa and the manager on duty. The only positive…read moreemployee was Emerson, who genuinely tried to help but was told by Lisa and the manager not to assist us. It's sad to think of other customers having to go through this kind of treatment. I came in around 8pm and at 8:30pm asked to have fabric cut--30 minutes before closing. I was told they could only cut three fabrics due to it being so close to closing time. We had wanted 6 fabrics cut but decided not to push the issue. Lisa cut two, then stopped early to begin closing down the store. At 8:53pm--still before closing--she refused to cut the last fabric, claiming it would take "5 to 10 minutes" to cut one piece of 3-yard fabric. That excuse is absurd. Measuring and cutting fabric is basic service, and there was still time left before the store officially closed. When Emerson stepped up to help, she was directly told by Lisa and the manager not to serve us. This was after we had already spent about $150 on fabric and other items. Refusing service to paying customers who are well within store hours is unacceptable. I understand not wanting to keep staff past closing, but when a customer is in the store before closing time, they should receive service until that time--not be dismissed early. Tonight's interaction was dismissive, unprofessional, and damaging to Michael's reputation for customer service. I will be escalating this to Michael's corporate management, because I believe the company would not condone the way this store treated its customers.

There was an amazing selection of clays I was looking for. The staff was helpful and friendly which…read moremade my time easier here. I saved a ton on this trip shoutout to the coupons available!

I had stopped back in to pick up an item that had been in back stock and saw what a bustling place…read morethis can be. Lots of customers and lots of staff. I must have been there on an off day last week . They were advising some novices and packaging some gifts of yarn for a customer in a great fabric project bag for some beautiful rose pink wool. They also had a sign for "vegan" yarn for folks who are unaware that many yarns are plant based like cotton and flax (linen) so even if you can't handle wool, no problem.

From the wide selection of beautiful yarns, the inviting staff, and welcoming atmosphere this yarn…read morestore is a gift to boulder. Whether warm or cold, spending some time in this shop and gathering ideas for future projects is always a lovely experience. Do stop by for high quality and affordable items!

Boris's did an amazing job reupholstering our patio chair cushions. The material, fit and finish…read morewere excellent and exactly what we requested. All completed in about 2 weeks. Would highly recommend Boris's to anyone looking for quality and great customer service.

Very rude and just dis respectful and had an attitude the whole time. Didn't want to explain…read morenothing to me. I would not recommend this place for anything.

In October of 2022 after going for years with no window covering on a 4' x 8' bow window that let…read morethe heat in during the summer and the cold in during the winter, following the advice and recommendation of the shop owner, I ordered and received a Graber Lightweaves roller solar blind. I opted to upgrade to the remotely controlled motorized model powered wirelessly by Somfy. The staff selected a complimentary fabric for the blind based on photographs of my great room's decor. The blind quickly became one of the best improvements I've ever made to my house. No more cold weather draft and no more direct sunshine causing overheating of my TV room in the warm months, and speaking of which, no more glare on the TV screen! After four years I am still happy with my purchase and for the assistance of the shop staff. I should also mention that I live 20 hours away from the shop and that all of our transaction was done by phone and email. The blind was drop shipped directly to my house. Thomas B.

Doug (the owner) insulted my wife to the point of me having to yell at him and kick him out of our…read morehouse. I had to take the curtains down as they were about to rip out of the wall. We had some challenges initially the first time he came. He made it very clear he didn't want to help us - not returning calls when promised, not showing up to scheduled appointments, etc. I've never been treated this poorly by a local business...ever!

We live on Lookout mtn where the sun just bakes our house. We have some older blinds on some of our…read morebig windows but needed to block more light and heat. We worked with Jordan (who was kind and amazing) who gave us some great options for our windows that were both timeless / beautiful and helped our home be less of an oven during the summer. Couldn't be happier with how they turned out. Thank you Jordan!!

From the owner: Couture is the essence of quality and creativity that results in a perfect fit. Blinds Couture…read morecreates well-designed window coverings that, like a precisely tailored garment, bring the warmth and comfort of being just right. Blinds Couture is a window covering and window treatment store, specializing in luxury window coverings and custom window treatments. We provide shades, blinds, drapery, and shutters to our clients across Denver, CO.