Picked up my clothes and my balmain shirt that costs hundreds of dollars is now ruined. Clusters of…read moreholes as you can see in the picture and I was not notified of this when picking it up. Extremely disappointed in the lack of service and quality. I am extremely upset as I've worn this shirt probably 5 times

Nice location in the heart of Windermere. Good pricing for dry cleaning, friendly and quick…read moreservice. Would goto again :)

Very fast and efficient service. great for Dry cleaning and alterations. I had my son's top which…read morewe thought was ruined beyond repair when it got caught in the dryer and ripped. I decided take it with me when I went to collect my dry cleaning. They were able to fix and the tear is now invisible.

I purchased a dress online that I liked but didn't fit perfectly, so I took it to Best Fit for…read morealterations instead. My tailoring job was tricky, but they were able to use excess fabric from one part of the dress and sew it into the bodice to help it fit better. The dress is perfect, and the alterations are seamless with the original construction of the dress. I was able to get my garment quickly and the cost was under $50, which I thought was super reasonable considering the amount of work done. I am very happy with Best Fit, and I wouldn't hesitate to bring more clothes here.

Had one of our comforters dry cleaned there. The staff know what needs to be cleaned and how, as…read morethe comforter was silk. Pricing was reasonable and we got it back a day earlier than expected. Great service and highly recommend!

Tracey did a superb job on my light grey winter coat. It didn't come back thinner than when I…read moredropped it off either! In fact it looks Band Box new. I have been using Gellibrands for years, even in their old location when they were downtown. I wouldn't dream of going anywhere else.

The charges for alteration and sewing are way high. The quality of dry cleaning verses price is…read morealso not justified. Informed to the Lady at the Counter that I will never come again at this place. Not recommended.

EDIT: After I posted this review, I received a message from Riverbend Cleaners with an apology and…read moreoffers to rectify the situation. I appreciate very much that they took the time to respond to me, and that they value their clients enough to do so. I wanted to edit my review to reflect their apology and to show that this company does care about customer service. I do still take all of my clothing there, especially my husband's work shirts and suit. Original Review: We have been using Riverbend Cleaners for ten years. Staff is friendly and most prices are reasonable. Have generally been very satisfied. I don't recommend taking comforters or duvets in, though. They charged me $50 to ruin my king size duvet. It shrank a lot and is no longer usable on a king sized bed. They didn't even apologize! I thought the whole point of going to a dry cleaners was to take care of fine items that can't be just thrown into the washer. Disappointing. But, there have never been any problems with shirts or pants or more common items.

We have used Chappelle Dry Cleaners 3 times now and Deep has shown excellent customer service and…read moreamazing results with the outcome of our clothes. We recently sent an extremely soiled ladies wool coat in which appeared to be well beyond repair, but much to our surprise we received it back looking good as new. Very much appreciated their efforts!

I took a designer shirt here (value 350$) and received it back damaged. The new damage to the shirt…read morewas a large sticky stain, discolouration around the collar and the colour of the shirt drastically faded from dark grey to washed out light grey. When I brought this to their attention they immediately refused to take any accountability and tried to shift the blame. God was even brought up as a reason they claimed it was not them who damaged the shirt because they "believed in God and wouldn't lie about the damage". The simple fact is when I dropped this shirt off to get dry cleaned their was no stains on it at all, when I picked up the shirt the damage was obvious. I was very disappointed I had to argue with them because their refusal in taking accountability. After further arguing she stated she would try and clean it again to remove the sticky stain that was there. When I returned to pick it up the sticky stain was gone but the colour of the shirt had been so washed out and faded it looked like a raggedy old shirt :( She then offered me a 50$ credit. 50$ credit for a 350$ shirt is unacceptable. The customer serve here is terrible. It's very clear that if they damage something they will not take any accountability for it, they will prefer to argue instead, somehow bringing God into the argument. Such a horrible experience. I've never had this happen to me before with any dry cleaning service. One place lost my item and immediately showed remorse and reimbursed me for that item.. there was zero accountability here and or sufficient reimbursement. I will NOT be returning to use the insulting 50$ credit. I do NOT recommend bringing designer or valuable clothing items here !

Best service and best quality dry cleaning I've ever experienced and I've experienced lots…read more Jas and her crew are always polite and your items are looked after carefully and ready on-time. Over the last 11-years I've had "my hat in my hand" many times with a favourite dress shirt with a red wine stain, a button that needs to be sewn or a jacket that needs a new zipper and Jas always comes through for me. Send your dry cleaning business to this store and I can assure that you will have a positive experience.

Friendly service. They have a short turnaround time. I also like the fact that they open at 07:00…read moreon weekdays.

NEVER GO HERE. Horrible service and rude employees. They ruined a dress of mine and when…read moreconfronted, they refused to claim any responsibility and I heard one of the workers call me a bitch. Please, if you care about your clothes and don't want to get verbally abused, DO NOT GO HERE.

The owner is so grumpy for no reason. Things are not clean as well, better do it yourself with…read moreminimal effort.

Do not take your clothes here. They are terrible. They lost my husbands expensive sweater and…read morejust blew us off. They are so disorganized it's a miracle they have lost more. Owner does not care.

Don't go to My Cleaners!!! If you did they wouldn't get the…read morestain out, take it back to have them properly clean the clothing and they will reck the clothing. Now the fun starts because when try calling the manager he will hang up on you and the frustration ramps up from there. Next step small claims court and then they deny deny and lie.

Great zipper! Thanks! I will bring more alterations as they are needed. Great attention to detail.read more

From the owner: For any questions or appointments call or message.read more