The charges for alteration and sewing are way high. The quality of dry cleaning verses price is…read morealso not justified. Informed to the Lady at the Counter that I will never come again at this place. Not recommended.

EDIT: After I posted this review, I received a message from Riverbend Cleaners with an apology and…read moreoffers to rectify the situation. I appreciate very much that they took the time to respond to me, and that they value their clients enough to do so. I wanted to edit my review to reflect their apology and to show that this company does care about customer service. I do still take all of my clothing there, especially my husband's work shirts and suit. Original Review: We have been using Riverbend Cleaners for ten years. Staff is friendly and most prices are reasonable. Have generally been very satisfied. I don't recommend taking comforters or duvets in, though. They charged me $50 to ruin my king size duvet. It shrank a lot and is no longer usable on a king sized bed. They didn't even apologize! I thought the whole point of going to a dry cleaners was to take care of fine items that can't be just thrown into the washer. Disappointing. But, there have never been any problems with shirts or pants or more common items.

WOW what wonderful place they were so fast i dropped off 2 dress shirts and 4 pair of pants i got…read morethem all the next day and they packaged them so nice and professional just got back home now and all i can say is i am for sure going back with more, even if youre not close to this place im telling you its worth the drive to go there they know what their doing and the owner is so sweet LOVE LOVE LOVE IT

DO NOT TRUST THESE LYING COWARDS AVOID THIS BUSINESS AT ALL…read moreCOSTS Long story short they completely destroyed my $2,500.00 Gucci Duffle Bag and gave me a huge run around avoiding me, refusing to replace the bag. What's even worse is they still charged me for the cleaning.. my brand new gucci bag had gotten a small spot on the bag from being stepped on by accident, i called a variety of professional cleaners throughout edmonton asking if they are able to clean the bag, explaining its a very expensive bag.. majority of the cleaners refused to take the bag in, I then came across " Fresh Dry Cleaners" on google. i read some reviews they seemed trustworthy based on what others had said about them in the reviews.. i called them explained the whole situation, they said yes we can clean it bring it down. i brought it down that afternoon, i talked to the man working the front desk, asking him the cleaning process as i didnt want my brand new bag getting ruined from the cleaning.. he explained they will carefully hand clean the bag ensuring i have nothing to worry about, I returned after a week to pick up my bag, the same man was at the front desk he hands me my bag inside of a blue plastic bag, he then charges me for the cleaning. after i pay i take the duffle bag out of the blue bag they wrapped it in to look at the cleaning, i was heartbroken.. the bag was completely DESTROYED.. literally falling apart.. all the leather on the bag handles, straps, ect were extremely hard shriveled up and dried out, felt crusty.. all the piping on the bag was falling apart.. i expressed my concerns to the man..he first stated that is how the bag was when i dropped it off.. i called him on his lies showing him videos of the bag right before i dropped off the bag, he then changes it to well where did you purchase the bag, stating he did not believe the bag was authentic.. after proving the bag was authentic he said ok leave it here with me i will have my son " the owner of the store" call you.. 2 days later his son calls me stating they are going to take the bag to gucci to see if they would be able to repair the bag. 2 weeks after they dropped the bag off at gucci i heard back from gucci stating they were unsure if the bag is repairable they were needing to send the bag away to new jersey and that it would take up to 2 months to receive the bag back, on top of that they stated even in the slim chance the bag is repairable it will never be brought back to its original condition prior to the cleaning.. i told them don't bother wasting your time sending it out as i'm not waiting 2 months for it to "possibly" be repaired.. i then contacted the dry cleaners again he then told me he will have his son call me yet once again.. 5 days later his son calls.. i explain the situation and what gucci has expressed to me, the son stated he will talk to his dad about replacing the bag.. 2 weeks go by havent heard anything back, so i call again the dad says again i will have my son call you, 4 days goes by, the son calls me.. basically have the exact same conversation we had prior he said he will contact gucci and see what they have to say.. he says i will talk to my dad.. again another week goes by, call them again the same thing 3 days later the son calls me and says gucci told me the bag can be repaired, i asked him where he heard that as prior to the phone call i contacted the gucci employee assigned to the case she told me she hadn't heard from the dry cleaners in over 3 weeks.. the son tells me he spoke to his friend who works at gucci, i told him he needs to contact the employee assigned to the case, the son says ok i'll contact her and call you back.. another week goes by i contact the gucci employee.. she stated she still has not heard from the dry cleaners.. so i then yet again call the dad he says i'll have my son contact you, they are continuing to this day to give me a huge run around refusing to do what's right and replace the bag.. they continue to just try and delay it and brush it under the mat.. the son and the dad are complete cowards

if you like dirty floors, I'm talking an inch of dirt gathered up against the counter!…read moreif you like a burnt bulb in the only dressing room with filthy floors! oh yes and the owner speaking with someone always while dealing with you oh and the cherry on top; says to come at 3 to collect my item and then not be there. I waited over 30 minutes because I needed the dress for a trip and waited 14 minutes further and still not there. she even said she was there; when she wasn't because I was and she took my parking space. she had excuses but no apology. Do not give this location your business

I wanted them to shorten the sleeves on a dress shirt, with pick up on Saturday. Per the receipt I…read morewas given. they are open from 10:00-4:00. Showed up at 1:15 and 2:30 and the store was closed both times. I need the shirt for Monday but now will not have it for the event I am attending.

Picked up my clothes and my balmain shirt that costs hundreds of dollars is now ruined. Clusters of…read moreholes as you can see in the picture and I was not notified of this when picking it up. Extremely disappointed in the lack of service and quality. I am extremely upset as I've worn this shirt probably 5 times

Nice location in the heart of Windermere. Good pricing for dry cleaning, friendly and quick…read moreservice. Would goto again :)

Very fast and efficient service. great for Dry cleaning and alterations. I had my son's top which…read morewe thought was ruined beyond repair when it got caught in the dryer and ripped. I decided take it with me when I went to collect my dry cleaning. They were able to fix and the tear is now invisible.

I purchased a dress online that I liked but didn't fit perfectly, so I took it to Best Fit for…read morealterations instead. My tailoring job was tricky, but they were able to use excess fabric from one part of the dress and sew it into the bodice to help it fit better. The dress is perfect, and the alterations are seamless with the original construction of the dress. I was able to get my garment quickly and the cost was under $50, which I thought was super reasonable considering the amount of work done. I am very happy with Best Fit, and I wouldn't hesitate to bring more clothes here.

Best service and best quality dry cleaning I've ever experienced and I've experienced lots…read more Jas and her crew are always polite and your items are looked after carefully and ready on-time. Over the last 11-years I've had "my hat in my hand" many times with a favourite dress shirt with a red wine stain, a button that needs to be sewn or a jacket that needs a new zipper and Jas always comes through for me. Send your dry cleaning business to this store and I can assure that you will have a positive experience.

Worst place ever! 23.99 to dry clean a brand new dress, which they didn't clean, yet charged me. I…read moreget lots of stuff cleaned, this place worst customer service, ridiculous prices and have no idea how to get simple stains out of your garments and in the end over charge you for doing nothing!!! Never again!! My advice, take your business somewhere else!

I've been to Cs Tailors several times now, and I'm always impressed & happy with the work the lady…read morethere has done! She's salvaged some of my favourite clothes, patched up holes & torn seams so well that you can barely even tell they were fixed in the first place (and even then, you only notice if you look really close!). Her prices are very reasonable as well. She is always very friendly and seems genuinely passionate about making people look their best. I'd definitely recommend this tailor any time :)

I am downgrading my review for CS Tailor based on service…read more Kim does still do excellent work - she is genuinely interested in altering it for the best fit, while also being cognizant of whether there are more simple options that will look just as good. And she will take the time to carefully consider how an item can be altered, pinning and repinning and measuring to get it just right. However. She is almost never at her shop anymore. Her secondary business, the Dang Good restaurant next door (which really is, dang good haha), has taken over as the primary business. As such, I often go to pick up my items on the pre-determined date, to find that little (more often, nothing) has been done. Perhaps this is just a North American trait that I expect things to be completed by the time we've previously agreed on? I have tried to rectify this by calling in advance to see if my items are ready for pick-up, but I've realized that because she isn't often in the shop, she doesn't always get my messages in time. As mentioned, I really like and appreciate the alterations Kim does, but the service has been so inconsistent over the past year (so many wasted trips out there - I don't want to wait for several months to get my alterations back anymore) that I don't think I will burden her with my clothes until she's back to alterations full-time.

I do not live in Edmonton anymore, but needed to get my mom's carpet cleaned. I found this company…read moreto be reasonably priced and from the reviews they seem to do a good job. My mother is a heavy smoker, so the house had nicotine stains underneath the sofas. The owner, Dominic went to the house with another technician to do the carpet cleaning. He did a good job removing the stains, but was not as attentive to the edges of the stairs and closets. Overall, for the price, he didn't do a bad job. I would recommend this carpet cleaning company to others.

The guys were right on time, and were efficient and professional. Dominic is very quick to respond…read moreto emails, and when I later realized I was overcharged by his staff [honest accident] Dominic fixed that within minutes of my email inquiry. Great price compared to other companies. I would use this company again.