Ms. Cynthia did an amazing job working on my dress. She truly performed a miracle! She was…read moreattentive, kind and helpful. I would highly recommend her.

Cynthia provided a rapid turn around time, did lovely alteration job on my dress and provided…read moregreat pricing.

When I tell you Anh is amazing, she's the best! She has met all my alteration needs!…read more When I tell you Anh is amazing, she's the best! She has met all my alteration needs!

So happy to have found these guys again! She used to have a shop on Behrman highway but they have…read moremoved to Manhattan. The work is exceptional, priced fairly and turn around time is quick. The shop owner is very sweet and great at what she does. I've tried a few places on the Westbank that were either overpriced or a waste of time but so glad I've found my go to!

She accommodated me with a time crunch. Amazing work, affordable prices, and very considerate of…read morecustomers time. Will definitely come back

My Dad has been going here for four years so when I came back home and needed some dresses and…read moresuits hemmed this was my go to spot! I'm terrible with names but the owner is a really sweet Vietnamese lady who takes her time in measuring me for alterations. I have trusted evening gowns, Calvin Klein suits etc. with her and she never let me down. She has a three way mirror and a little platform she asks you to stand on so she can measure you. I recommend bringing the shoes that you plan on wearing with the outfit too to get an accurate fitting. Once your item is ready the you can try it on. She does a great job and is always so pleasant! Even though I live in mid-city i still drive over to the Westbank for her to alter my stuff. Her prices are reasonable too. There is plenty of Parking and she is located in the strip mall with the big clock off general de gualle with the big Krav Maga banner. She's on the first floor. Happy alterations! Oh she so does dry cleaning too!

Tailoring mens wear is a lost art, but these people totally know what they're doing. It's not…read moreinexpensive, but it is very very well done. I would totally use them again

Got a tuxedo tailored for a big event . What I can say is that I am more than satisfied with…read more Absolute perfection

No customer service! Needed alteration and after putting on the dress for fitting was told the…read moretask could not be completed. After getting dressed to leave no one said a WORD. RUDE

Great quality but way expensive in my opinion. Four pair of pants for hemming and two of those with…read morewaist size reduction - almost $90. This is my only complaint and, yes, I will use them again after perhaps some research for competition.

Wonderful owner, really appreciate her attention to detail…read moreWe will continue to use her service and highly recommend

I have never been so rudely treated by a business owner and I will NEVER go into this business…read moreagain. I tend to live by the mantra, "praise in public" and "criticize in private" and as such nearly all of my reviews across the assorted platforms speak to positive attributes of establishments that I want to encourage others to try. Typically, on those occasions where I have a negative experience, I seek out the owner and inform them to give them a chance to improve. However, since my experience this morning was so unacceptable and involved the woman whom I believe to be the business owner, I am compelled to leave this review to warn others (similar to Jeff M's review of 8 Mar 2023). The positives, Jenni's quality, timelines, and value is average for the market. The negative. A few weeks ago, when I picked up a batch of dry cleaning the owner informed me that her husband had accidentally dropped a pen in with my shirt when it was being dry cleaned. This resulted in multiple large ink spots on the shirt's front, back, and sleeve. She had tried, unsuccessfully, to get the ink out. She apologized and told me to purchase a similar shirt and said she would reimburse me. I was very pleased with this outcome since this Paul Fredrick shirt was one of the nicest dress shirts I owned, and it was a Christmas gift from my wife a few years ago. I pointed out that it was monogrammed and French cuffed, and she again told me to get the replacement shirt that is similar and she would reimburse me. So I went home, jumped on the Paul Frederick website and searched no luck. Then went on Amazon, still no luck. Then I did an open search, nothing. Unfortunately, no one longer carry the houndstooth stitched shirt, with French cuff, in green and white. In fact, Paul Frederick doesn't even offer the color shirt at all anymore. So I went back on Paul Frederick's site and located a plain white dress shirt with a French cuff, and the only stitch options were plain or herringbone, so I ordered the herringbone since houndstooth was not an option. Price for the shirt was $125, monogramming was $13, taxes were $14.50 and shipping was $15, coming to a total of $167. Last week I received the shirt in the mail and this morning I went into Jenni's with it and the receipt to be reimbursed, and to pay to have it dry cleaned. The owner was immediately confrontational about the price. She said she orders regularly from Paul Frederick and that they commonly offer free shipping. She also pointed out the difference between the two shirts (color, stitching, and cotton type). I told her I wasn't looking to argue and that I appreciated her willingness to reimburse me so I would pay for the shipping. I also informed her that I had tried on multiple platforms to find the same shirt as that I what I would prefer to have, but it is no longer available. She begrudgingly agreed and gave me the cash (not including shipping). I thanked her, left the shirt with her for cleaning and when on with my day. About three hours later the owner called me on my cell phone and immediately when into a tirade about how I should've spoken with her, that she get's 25% off so if it was going to be expensive that I should gotten her to order it, making comments such as she expected more form me as a military person, that I should've known better than to expect to be reimbursed for a better shirt than the one that she ruined, etc., etc.. After several minutes of this, I told her to "just stop". I said I would come in immediately to pick up the new shirt and that I would give her $50 back, and that I would never again be a customer of hers. She agreed. So I went into her shop, and she again confronted me. I told her I had no way of knowing exactly how much the shirt she ruined originally cost, and that I got the one that was most similar. I gave her $50 and explained to her that the $50 is inconsequential to me in the grand scheme, but what is impactful to me is the unacceptably rude customer service and treatment she had subjected me to. I again reiterated that I would never bring her any future business and she said "good." In a city with MANY dry-cleaning options, I STRONGLY encourage you to consider going elsewhere. I will be...

I've been to Anna's a couple of times for alterations, and it's always a pleasant experience with…read moreexcellent work! For my last visit, I needed a white fit-and-flare dress hemmed. Ms. Anna's process of trying the garment on and measuring/pinning is super quick and efficient. She told me that the dress would be ready in 2 days (and even accommodated me as a squeeze-in client because she and her family were gearing up to travel back home for a couple of weeks in 3 days). I was very grateful! She gave me a prompt call to confirm that the dress was ready, and I scooped it up and loved the length. She even steamed the dress for me (because as with most online orders, it arrived in a bag super wrinkled). I got so many compliments on the dress, and I believe the petite-girl alteration was the perfect touch for my look!

Came in with a bridesmaid dress crisis. Needing around Mardi Gras . Anna originally said she…read morecouldn't due to all the ball gowns needing alterations before me .. but after seeing me about to cry she told me leave dress and she would have it done the next friday. ( night before wedding ) she took my measurements and said she would have to remove zipper and add more material and place zipper back . She went above and beyond for me. My dress was perfect. Anna works alone due to wanting things to be perfect she rather do it herself. When I dropped off my dress she hadn't had a day off in the last 3 weeks. Hopefully now she can get some rest in .. definitely earned a forever customer here .

Small town shop, she gives great service. I will bring my clothing there again. All my clothes…read morewill be dry cleaned here. Prices are a bit higher, but from what I see it's worth it.

Best service, great quality of work. It was ready as promised…read more Remember to bring cash with you, or a check, no credit cards accepted.