1. Seven Keys To Escape

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Racine, WI

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Seven Keys To Escape

5.0 (5 reviews)
Closed • 11:00 am - 10:00 pm

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9 months ago

Really friendly staff, everything looked super cool, the room was challenging but every puzzle felt rewarding would definitely go again.

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9 years ago

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9 years ago

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10 years ago

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10 years ago

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Br8kout Escape Rooms

Br8kout Escape Rooms

2.9(8 reviews)
13.8 mi

Let me out! We…read morejoined another family for a later afternoon get-together at Br8kout Escape Rooms. The staff here was super friendly and accomodating to our group. The puzzles were hard to decipher but the room master gave us some good tips. In the end, we just needed a few more minutes to get out the door. We'd definitely recommend checking out these rooms to others.

A NIGHTMARE. AVOID AVOID AVOID I have done many escape…read morerooms. This was pathetic and unprofessional. First, Google shows the Brk8out in Sturtevant when scheduling and the big sign is still on that building. it has apparently been in Union Grove for months and was still rather difficult to find as their only signage is in come sort of colored marker on the door under an overhang. We were late because of this but still well within the 15 min window to arrive all was well so we thought. Then the man's instruction to bring 7 items back out to him after we found them in the vault was a bit strange. Never interacted like that with staff in an escape room before (I've done many) then when the items were all found, he'd let us into the next room. Ok....seemed kinda hokey. The only thing we did then was to watch the video on his phone with some info and opened a briefcase with combinations for the vault door. Mind you, we never opened the door and were ONLY ever in the lobby. Never got inside the room. Using the combinations, the three of us could not get the LOWER combo lock on the vault door opened. Finally after multiple attempts, very time consuming, we had to ask the staff for assistance. He said, "oh yea, that one can be kinda finicky" (eye roll) so while we stood there (in the lobby) hadn't got into the actual room yet he worked on it for another 10 minutes (at least) with no luck and we were tired of waiting. It was not fun. One of us had to leave for work soon and it was unclear if and when this would be resolved. We asked for a refund (or no charge) as we were getting no where and it had been over 30 minutes since we started and one of us had to work and god knows how long this would take. It was awkward and boring. He could not do this for us so per our request he called the manager, Anita Tutt, she told him that since we had already started the room so there would be no refund. We COULDNT GET INTO THE ROOM! The STAFF GUY couldn't get into the room. The product FAILED! She kept telling us that we STARTED and that once we've started we'd be charged. We repeatedly reminded her that WE were still in the LOBBY. She then went for the "well YOU went to the wrong place at first ...." And we reminded her that we came within the allotted fime (earlier than the 15 min grace period) and THAT WAS NOT THE ISSUE! We simply wanted no charge as her PRODUCT FAILED which she would not acknowledge once. Even though, during all of us arguing with her about customer service and never being able to get into the room and the failure to deliver a service she was going to charge us for, HER STAFF GUY CONTINUED TRYING TO OPEN THE DOOR! She also threw in "I've NEVER known ANYONE who couldn't open that door" after which I yelled(cuz I'd had it!) "YOUR OWN STAFF MEMBER CAN'T OPEN IT!" It was like being in a alternate universe. The guy didn't get the vault door opened Anita Tutt charged my sisters credit card $94 the minute we left. Barely out the door. Unbelievable. And will be disputed by the bank. This is fraud. You don't or can't supply a service. You can't charge for it. Avoid this hokey and apparently financially unstable place. *****PLEASE NOTE, the 5 star review from 3 years ago by Anita T is the woman who owns/manages the place. The very woman who charged us for NO SERVICE. I find that disturbing; she's rating her own shoddy business 5 stars. WOW

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Br8kout Escape Rooms - We have and Event/party room with tables and games

We have and Event/party room with tables and games

Br8kout Escape Rooms - Small beer and wine bar.

Small beer and wine bar.

Br8kout Escape Rooms - Party room

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Party room

Seven Keys To Escape - escapegames - Updated November 2026

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