Kaitlin is amazing! I've been coming for several weeks but I appreciated her professionalism (as…read morewith all the staff).

Stay far far far away unless you like scams, hidden fees and lies. People who don't follow through…read moreor a business for women run by men. All the service amounts are calculated on post it notes and provided to you that way. There are no contracts and there is no accountability, there is no transparency there are no rate sheets, literally just liessss and schemes. They do nothing to "make things better" when they mess up. Lots of sorrys but that's about it. The regional director Alex told me I can call her whenever and she sent my call to voicemail and texted me stating she cannot talk at that time but is happy to text me. So she too thrives off lies. Perfect company for a lady like her. Kamila the manager of this location said she would honor a free clear and brilliant for their error. Two weeks ago. Over the phone and in person I was told they are working so hard to get this to me. And still nothing. When I told "Alex" about this she said this wouldn't be honored because it wasn't in writing. I have emailed, called left messages oh wait I cannot because everyone's voice messages are full and no one can respond or pick up despite them saying "message me whenever and I will be sure to personally help you." Save your time, save your breath and do not come here. You can go on Reddit and read about all those who have asked for refunds and the absolute scam this place does and what they do to keep money. I guess it's the only way they stay in business...because for sure they wouldn't be in business if their aggressive sales and lies were actually transparent. They also use a call center to answer their calls. So where is your money going? Just consider that. And where are the doctors? This place is a joke. I'm hoping these reviews save many people from coming here. Alex has successfully ignored me as have others from regional and corporate. Great business? Think twice.

I've been coming to Essential Bella for several years for different treatments, including laser…read morehair removal, pigmentation treatments, and my under-eye concerns. My eye bags and dark circles have always made me look tired, even when I wasn't. I didn't want surgery or any dramatic changes. I simply wanted to look fresher while still looking like myself. Elizabeth completely understood and took a very gentle, conservative approach. The result is natural and subtle: I don't look different, just more refreshed and less tired. I'm very afraid of needles, but Elizabeth is gentle and precise, so the discomfort was minimal. My downtime was also very short and recovery is as fast as 3-4 days. What I appreciate most is their honesty. This is a caring family business, and they never pressure me into unnecessary treatments or try to upsell me. They genuinely take the time to recommend what is right for each client. I always feel well cared for and can truly trust Elizabeth, Nicole, Evelyn & Lisa and the entire team. Thank you so much again!

I have been searching half a year for a medspa and decided to give Essential Bella a try. It was…read morehonestly the best decision I've made to end the year! For the past year, I have struggled with trying to get rid of my acne scaring and improve the texture on my face. When going into Essential Bella, Evelyn greeted me with a warm smile and brought me to a private room. The room was clean, sterile, and well organized. She went over the procedure and made sure I was well informed before starting. First step was to numb my face, so she cleaned my face and then applied a numbing cream. I sat in that room comfortably for about 30 mins just scrolling on my phone while waiting for it to kick in. After that, Evelyn brought me to another room where she was going to start my procedure. She ended up doing extractions and then a chemical peel treatment. After that, she wipes it off and starts to microneedle. It was a smooth process and didn't really feel much. However, once the numbing cream wore off, I was really starting to feel it on one side of my face. It was only for the last two minutes. Afterwards, Evelyn put something cooling to help with the stinging sensation and handed me a small electric fan. The small fan felt so good, because my face felt like it was on fire! Once I was done, she told me some basic aftercare and shared the importance of using sunscreen 24hrs after the procedure. My face felt raw, tight, and on fire so had to use very gentle products after. 8hrs after my procedure, my face was pretty red, and I started to tolerate the pain. Later that evening I used a gentle face wash and cerave moisturizer. For the next few days, my skin started to peel and a lot of my texture had disappeared. Once it completely healed, my skin was glowy and my acne scars have lighted up. Just in time for Christmas eve festivities!! I look forward to my next micro-needle appointment with Evelyn! She's professional, informative, really kind, and has an amazing sense of humor. 10/10 recommend!!

Silhouette Aesthetics, Love this place! There has never been a time of disappointment. I truly…read morewant to say that Dr. Nguyen is amazing on what he does and can do. He is very professional, calm and will listen to you. I moved to Placerville and I am willing to drive miles to come back and see him again. I am very happy with my results all the time and feel grateful to see you and have someone that I can trust. Also, the staff are very nice and kind, Thank you Dr, Nguyen, you know who I am.

Amandeep is amazing! Very caring, knowledgeable and the best I've seen for Botox!…read moreThank you Amandeep!

I kind of hate to update my review, as Donna works out of both Idaho and Livermore so it's…read moresometimes hard to get scheduled when she's in town only every other month. However, I just love Donna. I have missed her as I was going elsewhere for a bit due to schedule and another treatment I wanted to try that was offered elsewhere.. BIG mistake. The results there were terrible when my favorite nurse left and another took over adding 10 years to my face. I've literally cried each day I've woken since. It's been a couple months since that took place and was able to get in with Donna yesterday. Even though I only did some botox right before leaving on vacation, Donna made me feel so much better. We came up with a plan to correct the terribly unfortunate outcome at the "other place" and was just so freshing to have someone understand I'm pushing 60 and not trying to look like I'm 20. I just want to look "refreshed" and feel good as I age. She is transparent in what to expect with results of any procedure. Donna was able to explain what muscles are pulling my face downward from the treatment elsewhere, something the other place could not do, nor did the nurse even admit her error there. Donna really takes the time to understand what you want and need and gives you options, doesn't try to sell you on anything. Thank you so much for giving me hope again Donna.. Your entire office is always such a pleasant and welcomed experience! Look forward to my next appt!

I trust Donna implicitly with whatever suggestions she makes for Botox, filler, etc. and her work…read moreis never not masterful. Recently I lost a lot of weight and felt like my face didn't look like me anymore and in ways that were hard to articulate. Donna is so skilled and has an artist's eye when it comes to looking at the face. She showed me where the weight loss had most affected my face, starting at the temples and down to the front of the cheek. We decided on Sculptra to build back the collagen over time. She is also the best lip injector I have ever been to (and I had tried quite a few in the area before forever becoming a Donna client). I constantly think I "need" something new that I have read about and Donna will educate me all about the procedure, Pros/cons, and generally I don't need it! Her transparency is genuine and all too rare in this industry. Can't recommend her and her front office enough. All incredibly warm, knowledgeable, and fun!

Adrienne is amazing! Her work is beautiful and made us feel so confident. We both have ZERO top lip…read moreand she brought our lips to life!

Adrianne is amazing. I've only had fillers done one at another spa in San Ramon. I had half a…read moresyringe done because the whole idea scared me honestly. And let me tell you, that first experience was terrible. I felt every single injection and my lips afterwards were not proportionate. I was really hesitant after that to get fillers but a friend highly recommended Adrianne. She is really good at what she does. I did half a syringe again. Did not feel a single shot. She explained everything she did. She was super gentle and comforting. Best part, my lips came out amazing!!! I love them! I did have a bit of bruising, but I bruise from the simplest things anyways. She did such a great job, I will go back for another half at some point. I ended up going back to Encore for a hydra facial. That too was an amazing experience. This will be my go to spot for sure. Highly recommended.

I love Jessica for the great service she does for us! So gentle and only with her I don't get bumps…read moreafter my sessions. She is indeed very skilled. BTW, If you are getting those menopause facial hair I recommend seeing her. Most times you just need electrolysis not laser at all.

I've been seeing Jessica for about a year and I'm absolutely obsessed with her! Not only is she…read moresuper sweet and easy to talk to, she is so knowledgeable and amazing at what she does. Shes always explaining the process to me so I understand how she's treating my hair and what to expect after each visit. She makes me feel super comfortable when I come in with my long underarm hairs and I never feel insecure. I highly recommend her!!

AWFUL. I prepaid for laser hair removal... they closed the shop to renovate. However, I have been…read moreunable to get in contact with anyone. A month ago someone finally reached out to me, offered a refund. Couldn't figure out the amount due to me for whatever reason. Said they would call me back... one more later I still do not have a refund or services I paid for. Stay away from this place.

Extremely Disappointed - Poor Service, Lack of Accountability, and Questionable Practices…read moreI'm not usually one to leave negative reviews, but I feel compelled to share my recent experience with Arrive Med Spa. I've been receiving Botox for years and typically need only 30-35 units for my face (forehead, eyes, etc.). I had 79 units banked at Arrive, and because they're closing for renovations in December, I was strongly encouraged to use all remaining units in one visit -- even though I expressed that I never need that much. Trusting their expertise, I went along with their recommendation. To my disappointment, all 79 units were injected, yet entire areas were completely missed, including the right side of my forehead and part of the left. The result was lopsided and underwhelming -- I still had visible forehead movement, which should not have been the case with that dosage. When I returned to have their mistake corrected, I was told I had to pay for half of the additional units needed to fix it. I ended up paying nearly $1,000 total -- for something that usually costs me $300-$400 -- and still had to cover part of the correction for an error I did not cause. I pleaded my case to Jackie, hoping for some accountability, but she wasn't convinced they had done anything wrong. I was told management reviewed it and stood by the decision that I should still pay for part of the follow-up. What's more concerning is that, unlike most reputable med spas, Arrive rarely shows you the product being used before injection. You never see the vial or how it's being prepared. At other places I've been, they always show the Botox label and draw it up in front of you -- a simple but important step that builds trust. At Arrive, that transparency is missing, and it left me wondering whether I even received authentic Botox. I trusted this business with my care and feel completely let down -- not just by the poor administration of the Botox, but by the lack of transparency and unwillingness to take responsibility for a clear mistake. I deeply regret pre-purchasing units, and I highly doubt I will return. I wouldn't recommend this place based on my experience. Be cautious. Ask to see the product. Question recommendations that deviate from your norm. And don't assume that pre-purchasing units guarantees a good experience -- in my case, it cost me more in money, trust, and time.

I'm very pleased with Dr. Mardanzai's services and highly recommend. I have had botox, laser skin…read moretreatments and lip injections done. His staff are friendly and professional and Dr. Mardanzai is so knowledgeable and gives beautiful results. Its important to have an experienced provider in my opinion and having a Doctor perform my treatments really made a difference with the quality of work and my results.

I had an amazing experience at Prestige Med! From start to finish, everything was professional,…read moreclean, and welcoming. Jasmin was absolutely fantastic -- she took the time to explain the Botox process, answered all my questions, and made me feel completely comfortable the entire time. The results look natural and exactly what I was hoping for. You can tell she really knows what she's doing and genuinely cares about her clients. I'll definitely be coming back and recommending Prestige Med (and Jasmin!) to anyone considering Botox or other treatments.

After hearing from my best friend about the amazing breast augmentation that Dr. Steven Williams…read moreperformed on her (December of 2025), I felt compelled to consult with him about revising my post-breast cancer reconstruction. From my very first interaction with the practice, I was impressed by their commitment to exceptional patient care. Living outside of California, I met with Dr. Williams multiple times via telehealth to meticulously plan my surgery. He was consistently upbeat, realistic, and impressively knowledgeable. This was to be my third breast reconstruction revision with implants. Although my previous revision was not bad, achieving aesthetic perfection in breast reconstruction is nearly impossible, which makes the goal of improvement challenging. I also needed the internal pockets that hold the implants to be restructured so they would not flip over when I sleep on my side. The implant exchange surgery went smoothly, and I felt very well cared for there. It even smelled nice inside the surgical suite, located right next to the Tri Valley clinic. Even though I understood that everything went without a hitch, I made the hasty mistake of peeking underneath the bandages. This caused a moment of panic and ensuing distress. I'm embarrassed to share this because my professional expertise used to be treating people with Body Dysmorphic Disorder. Nevertheless, in those weeks following the surgery, I experienced significant dysmorphia about my breasts...severe dysmorphia to be totally honest. I perceived my breasts as positioned too close together and saw distortion on one side. Dr. Williams met with me earlier than our scheduled follow-up to address my pressing concerns. During our meeting, he was exceptionally reassuring and informative, explaining that all my concerns would gradually resolve themselves. With his charisma, reassurance, and sincerity, the good doctor improved my perspective on the outcome. I felt very heard when I voiced my concerns. Once I was back home in Colorado, he personally called me to track my questionable mental health. Given how he handled my case, I find it fitting that Dr. Williams was the former president of the American Society of Plastic Surgeons (ASPS), the foremost authority on cosmetic and reconstructive surgery worldwide. He is a dynamic public speaker and a leading surgeon. Just like he claimed, each of my concerns were resolved. Once the swelling subsided, the breasts no longer looked too close together. They were perfectly placed and sat very well on my chest. The distortion on the side of my right breast...GONE. This outcome has actually surpassed my hopes and high expectations. Because of Dr. William's astute implant choice for me, the breasts move more like real breast tissue and generally look more natural than either of my previous reconstructive outcomes. They have great symmetry and are the perfect size for my frame. They even fit well in almost every bra I already own, so they're exactly the same size as my native breasts. I believe these new ones have exceptional aesthetic appeal thanks to the surgical precision, steady hands, and an artist's eye of Dr. Williams. I have minimally visible incision lines (see photo), a full range of motion in my upper body, and zero pain. The goal of better anchoring the implants inside tightened pockets was also achieved. It has been about four months since my surgery, and no implant flippage has occurred (and they have, shall we say, been utilized recreationally). One lover of mine remarked about my new breasts, "They belong in a museum". Though it has been great to hear such feedback, I think it is more important that I actually love them now. The decision to undergo the revision was so right. As you consider your options, Dr. Williams should stand out as a top choice for anyone seeking the highest-quality services at astonishingly reasonable prices, especially for the San Francisco Bay Area! You should not hesitate to book a consultation with him, who is so sought after for his stellar reputation. He is also an activist for the care of breast cancer patients. As the first Black surgeon to serve as president of the ASPS and continuing on with such tremendous excellence at TriValley, he is a history-maker in the field of plastic & reconstructive surgery. Needless to say, I am forever grateful to have had Steven Williams, MD, work on me.

I met with Nurse Denise today for Dysport injections and since it was my first visit, I also…read morereceived a brief consult for patient intake from Dr. Wasicek. The experience itself was professional and I felt like it was even more personable having to meet more staff. The front desk staff at the medspa were all very lovely and friendly as well. I am glad I went with TVPS!

Have been coming to Sculpt MD for over a year and each time has been a great experience. The front…read moredesk ladies are welcoming and sweet, always happy to answer any questions you have. Kristina has done my lip filler, Botox and microneedling and I will keep coming back to her again and again! She's patient and always does a thorough consultation before recommending any procedure. She's not like other providers that will do it because you want, she evaluates whatever you want done to see if it's a good fit for you. I had the pleasure to meet with Dr. Cruz my last microneeding appointment and he's such a delight. He drew my blood and the process was quick and painless. The whole team makes you feel at ease no matter what you're getting done. The office is also very clean and prices are competitive. To me, the price matches the service!

I have genetic neck fat and decided to try cool sculpting with Sculpt MD. It was a complete waste…read moreof money. I understand that results can vary with cool sculpting but the before and after pics were indistinguishable. Let me first say that Monica was always very kind. I had an awful experience with Dr. David Cruz. They gave me a body scan each visit which was not something I requested. When the scan showed I had gained some fat between sessions, Dr. Cruz was extremely condescending and implied that there was something wrong with me/my lifestyle. Im not sure why he felt the need to tell me how HE felt about MY body unprompted. My primary care doctor thinks I am a healthy weight and I have a healthy BMI. Health is my number one priority so his opinion affected me a lot at the time. I think this was beyond unprofessional and made me very uncomfortable given we were in a setting where cosmetic procedures are sold. I never said I wanted to change anything about my body, all I was there for was reducing genetic neck fat. After some reflection, I can't help but feel like Dr. Cruz was trying to plant seeds of insecurity to try to push sales.