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Setterquist Carpet

5.0 (2 reviews)

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11 years ago

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9 years ago

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The Wood Floor Company - Sanded and refinished Brazilian Cherry. Bonita Beach residence

The Wood Floor Company

(7 reviews)

We cannot express the level of professionalism and dedication we experienced working with The Wood…read moreFloor Company. Our home like so many, had flood damage from Hurricane Ian. Tricia came and assessed the damage, provided an estimate of like for like for insurance purposes and then kindly guided us through the process of choosing a replacement. Not only we're they quick to provide a like for like estimate, they were helpful in providing samples, guiding us through our decision, final estimate, delivery, prep and installation. Through the entire process I felt comfortable in the hands of The Wood Floor Company. Everyone we worked with, Tricia, Denice, London, Alex and the entire installation crew were helpful, friendly, and knowledgeable. Finally to top off the entire process, we LOVE our new floors, Thank you to the entire team!! I'd give them more than 5 stars if I could!

We used the Wood Floor Company on a big remodel project. They removed carpet, tile and wood from…read morealmost every room of our 3,600 sq. ft. two-story home. They installed beautiful french oak hardwood floors in our main living areas, master, office, loft and stairs. They installed new carpet in kids rooms, workout flooring in the workout room and new tile in the laundry room. Plus they removed all our baseboards and replaced them with new ones. Hands down, they did a fantastic job. Our home looks amazing. I love the new floors. The owner Tricia is a fantastic owner who cares about her customers and goes above and beyond to take care of them and make sure they are happy. She listens to concerns and takes quick action to rectify. We shopped around and did our research. We couldn't not have made a better choice as far as price, customer service and quality of installation. Thank you Tricia and The Wood Floor Company.

Britt's Carpet Outlet - Large showroom displaying the latest in styles and colors.

Britt's Carpet Outlet

(26 reviews)

This experience was white glove service from start to finish. We were walk ins seeking carpet…read morebinding. This is a skilled trade, and a hard ask. Friendly greeting immediately, very fair pricing, we left our giant thick impossible rug there and got a call a week later that it was ready for pick up!! We didn't have to follow up with them which is rare these days. They even gave us back the remains of the extra pieces of our rug. The binding was top notch quality work. We couldn't be any happier! We are currently re doing our historic home and this is my only stop for carpeting, binding, and tile. So much to choose from and unlimited abilities to customize your home. If you are in the market please make this your first stop, you'll need to look no further! P.S. the most plush, thick carpet EVER!!

I have used Britts carpet for over 15 years and always had a good experience,…read moreI don't know what happened BUT this time was a nightmare. we purchased the Vinyl Plank Flooring they came out to measure; they gave us an estimate for the materials and labor to install ,they added some prep work as well for the floors. we agreed on a price , we gave a deposit and scheduled the work. The few days before the installer called and wanted to come a day early which was the 4 of July, I said not a problem, I did tell him we need some floor prep I wanted to make he was aware. now the day of installation the head guy comes in crazy like he did not know we had to prep the floors ,this is more work then he was told , now he is telling me it is going to cost me $5000 more if I wanted it done right , well of coarse I want it done right but I am not spending $5000 more .I have a estimate already and a contract for a specify amount , $5000 is more then the Floor product cost . let me mention this is only 1000 sq ft area. so after 1 hour of going back and forth trying to get these guys to do the floors, they left the JOB. Since it was a holiday, I had no one to speak with , so the following day I told Britts my experience, they apologized for this told me they will talk with the installer, they never offer to get another installer out, I never hear don't worry we will make this right for you, " Just I am sorry this happened." so I said just charge me for the floor material I will find an installer, they delivered the floor to my house . I am very disappointed with their follow through on this I guess they are so busy right now losing a long time customer doesn't matter.

Setterquist Carpet - carpeting - Updated May 2026

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