Shitty service my e-transfer got hacked and they said the $ was insured - filed police reports and they traced it back to a bank in Toronto but refused to pay out the $ that was hacked...this was my response from them "I have followed up with our Corporate Security Team in regards to this matter, I am sorry to say that Servus has exhausted all avenues.
I was advised your best chance at recovering these funds is through law enforcement. Both parties should follow up with the investigating officer and encourage them to pursue investigation into this incident" so they are refusing to cover the funds and passing the buck! read more