I recently wrote a review out of anger and discontent. I retrack my review due to it came from a…read morebad expierence with one financial adisor. to set the record straight. I have been a member for 51 years, over that time I have had many mortgages and investments. All the previous financial advisors have done an amazing job and did exactly what was asked with full transparency. I will not let this expierence with one financial advisor ruin the life long good expierences I have had with a credit union. I still trust my bank and the good financial help I have had over the many years of being a member. I was upset over one incident and was petty in my review. I take back my one star review and will give my credit union the 4.5 star review they deserve for the many years of very good service and financial advice.

This RBC branch is very comfortable and inviting. Each time I enter I feel welcomed and do not have…read moreto wait to be greeted. The personal are very polite and always provide a warm hello. They are fast and very professional. This small branch experience has a personal feeling. The branch provides sanitizer and a mask right at the entrance. I tell my family and friends about the pleasant experience after each visit.

I would like to express my gratitude and appreciation to two lovely ladies at RBC - Shawnessy for…read moretheir amazing service the past couple weeks. Juleitte who was very helpful on March 10th and Meseret who again assisted me yesterday, March 21st, concerning credit card transactions and issues. They both are very professional, efficient and provided excellent customer service. Again, sincere gratitude Juliette and Meseret. Fond regards Cindy.

I went there for insurance, car and house some months ago. Told I must join, so did that. Spent…read morethree visits supplying information, got an appointment to sign insurance papers, went for the appointment, the agent had scheduled it for his day off. Complained, and was told the insurance manager would phone me, but it never happened. Was told when I went back, to buy insurance elsewhere. Went in to complain to the manager of that location and was told she wasn't there that day but she would call. Never happened. Went there today to but a license plate for a vehicle I had just purchased, and now there is no lineup like there used to be, but was told to register and sit in the waiting room where people had been waiting for better than 20 minutes just to talk to someone. In my opinion, this location has reached bottom and has started to dig.

Came here because they informed me of one thing I did not know which is that even though I have…read morealberta Health Care that in fact only covers in Alberta so even if you are travelling within Canada you should still get health care to cover you for wherever you are going in Canada. Therefore, when I went on my vacation to Prince Edward Island I went here to get my health coverage. Also with the AMA membership we got free travel information such as road maps.

My sister recommended Medi-Quote to me. Talked to Anhelina and she's very pleasant, knowledgable…read moreand professional. After going through the questionnaire, I received a quote and made the purchase in no time. Will recommend to others.

Be extremely careful when applying for insurance to this Broker. The applications are Mickey Mouse…read morebut the consequences of ticking the wrong box can be disastrous. After a motorcycle accident in California our claim has been denied due to a misunderstood question apparently answered wrong in the application. These people have no apparent concern for making sure the application is filled out correctly when they take your premium. However, they have no problem obtaining every medical report from every doctor you have ever visited when you have a claim and they want to deny it. Our penalty for getting taken in by these people is estimated at $300,000.

Shitty service my e-transfer got hacked and they said the $ was insured - filed police reports and…read morethey traced it back to a bank in Toronto but refused to pay out the $ that was hacked...this was my response from them "I have followed up with our Corporate Security Team in regards to this matter, I am sorry to say that Servus has exhausted all avenues. I was advised your best chance at recovering these funds is through law enforcement. Both parties should follow up with the investigating officer and encourage them to pursue investigation into this incident" so they are refusing to cover the funds and passing the buck!

Great branch, staff are always friendly and helpful. I've been dealing with them for 3 years now…read moreand I'm very happy with the service. It's nice to be able to develop a rapport with the people handling your money.

Have been super stressed over debt. Called Money Mentors at the suggestion of a friend (and after…read moreperusing MM's inviting/hopeful site). I very briefly descriped my financial difficulties to the woman who answered, ending with a slightly desperate "I don't see a way out of my debt." She was silent. Then crisply replied, noticeably annoyed, "You'll have to book an appt. with a counselor". Hmm....not friendly or approachable. Was embarrassed already, just calling. Now felt doubly so. Said I'd think about it. I've thought about it. Will look elsewhere for credit counseling.

I'm probably not who Money Mentors is really targeting, so perhaps my review isn't worth much…read more I went in to discuss paying down my credit card debt. I'm still at a point where I am well able to pay off my debt if I apply myself to it, but my issue is that I tend to think 'I've been doing so well paying my cards off, I can make one small purchase...' and before I know it, I'm back where I started. So I went to Money Mentors with the goal of discussing my situation, discussing ways that I could be more accountable and ways to avoid using my credit cards. My complaint with the service is that it is purely financial focused. When I asked for advice of ways not to use my credit cards, it basically boiled down to 'Don't use them.' I asked if there was a way I could be set up with an accountability buddy (e.g: someone to do a monthly check in with, so that I would be accountable in my spending) my counsellor suggested I look for an app that had that. While I am sure there are many people who come to Money Mentors who just genuinely don't know anything about finances and can be put on the straight and narrow with some sound financial advice, I think that a lot of people wind up in debt because of the psychological and emotional components that come with spending, keeping up with the Jones, etc. I would like to see Money Mentors focus on those areas as well, as I think that overspending is often a symptom of underlying issues. So, Money Mentors is great if you genuinely know nothing about money, but if you're someone who knows about good financial management but for whatever reason can't make yourself financially responsible, I wouldn't recommend them unless you're seeking to enter the Orderly Payment of Debts plan.

This has been the worst accounting services I have ever received. Took on more than they could chew…read moreand then missed my tax deadlines. I ended up paying fines. The team is so poor in communication and has little to no knowledge. I would request anyone to be careful when you choose them. I was lucky I caught up to the delays or I would be in more trouble. This is an important service and untrustworthy professionals make the entire experience more stressful. I am looking into filing an official complaint because this is unacceptable.

ARC is professional, and honest. What I value most is their honesty. I'm not ARC's client.But…read moreaccountant Aman from ARC, gave me an honest advice for free on UHT tax to save me at least 500 CAD from other dishonest accountants. My condition is simple, any honest professional accountant shouldn't earn my money from UHT, because I'm not even qualified for filing it. And what ARC advised me is same with the answer I got from CRA agent. If I have any other tax filing issue from Canada, ARC will be my first choice with no doubt!