Called Anita Ip for a car insurance quote. Representative was unhelpful and misleading. I was clear…read moreI wouldn't authorize a soft credit check, and understood the estimate might not reflect the final price. Despite this, the advisor claimed they couldn't provide ANY numbers without my consent, which was clearly untrue. Poor service, wouldn't recommend.

EXCELLENT SERVICE!!! They have gone above and beyond to…read moreaccommodate my needs. THANK YOU!!

Keisha McCarthy from CJ Campbell is an exemplary agent who truly works diligently to get the best…read moreinsurance for you. I highly recommend Keisha's expertise if you are looking for getting automobile insurance. Thanks Keisha for all these years of service. Diane Werenka Calgary, Alberta, Canada

I was looking for insurance for my car, and was desperate, after being cut off from my last…read moreinsurance company, due to non payment. The recession in Alberta had taken a toll on my budget, and eventually had directly affected my availability for insurance. After trying several other insurance agents/brokers, I began to think it was hopeless, and insurance would be unobtainable. Then, unexpectedly, I found Leslie from CJ Campbell! What a godsend! Not only was I able to get insurance, but was also able to make monthly payments, which seemed impossible given my past record and unfortunate delinquency!! Leslie went the extra mile, and was prompt, friendly, and thoughtful! I can not thank her enough!

Alexis is very Professional and great to deal with. She is…read morequite helpful, and knows the business very well. Great to do business with her.

This is a family business with reliability, honesty, integrity and personality. We have known the…read morePalmers professionally for almost 15 years. They continue to be my first choice insurance brokerage. The reason it is important to purchase insurance through a broker; is that they work for you. I have been able to find the right policy, with the right company, after reviewing many options, by the wealth of knowledge, provided by Palmer Salmon.

My first time buying car insurance in AB, and while the whole insurance process here in AB is…read moreREDICULOUS... I was however extremely impressed with the help that I received from Alona here. She was so helpful and able to get me set up easily even though I was stuck at work and unable to get into their office. It made my life a bit easier in this whole process. Thanks again!!!!

From the owner: Service is our Most Important Policy Del Fisher Insurance…read morehas been providing insurance services to Calgary and area residents and businesses since 1981 and has operated from its existing location since 1986. We are conveniently located on the corner of Edmonton Trail and 21st Avenue N.E. with ample free ground level parking. It is extremely important to us and our account executives that all of our clients are properly insured with the right coverage for their needs. Our friendly staff are well trained, knowledgeable and experienced with all types of insurance. As insurance professionals we will gather all pertinent information to ensure you have the best protection at competitive rates. Del Fisher Insurance specializes in a broad range of insurance products, from the basic types of insurance such as home, auto, business and contract bonding to all sorts of specialty products and coverage's such as umbrella liability, high value homes, antique cars, recreational vehicles, PAL policy

After a nightmare dealing with TD for an insurance claim on my home I decided this bank got enough…read moreof my money for the many years I have used them and wanted to go old school and find home and auto insurance through a traditional channel. We actually got referred to this broker by a friend of my husbands who works at the Fish Creek Nissan dealership who uses this broker for their car sales. I love it when I get someone on the phone right away, like a human without the robo menu is a bonus for me, so they started off right. The receptionist was super nice, listened to my concerns and gave me some feedback and was a total professional, she transferred me to a broker in the office and he was incredibly knowledgeable and extremely pleasant to deal with and obviously knew the industry very well. He took some info and started an application for me and said he would get back to me by the end of the day and if he got busy he would have his assistant get back to me. Bonus points, a pretty solid human receptionist and assistant who would actually talk to me by the end of the day...ok, ok, I see you. By the end of the day I not only got a call back, the insurance was quoted LESS than what I was paying with TD and decided to add my car to get a better rate. I didn't even have to go in to the office, everything was done though phone and email and a pink card was emailed to me shortly afterwards. If I had to pay more, I would still use this office; its small but in a good way and I found out they also have an office in Edmonton. They remember you when you call, and send you emails keeping you informed-always a good sign and tells me they run a tight ship. I will never go through a bank again, it took over 6 months to settle a minor claim, but its my own fault for not shopping around, banks are in the business of making money not selling insurance so lesson learned. Kudos on being the small guys who still understand what customer service is, I will be referring friends and family here.

From the owner: Since 2010 Maple Insurance has been serving Alberta with unprecedented customer service and…read morehassle-free insurance policies for home, auto, and business.

Today I called to update my auto insurance, and was assisted by Amanda. Amanda was professional,…read moreintelligent, well-spoken, helpful, and she went beyond the call of duty. She patiently helped me to set up my Intact app. Thank you Amanda! Wendy

Brutal customer service. Only in person appointments…read moreavailable....huh? Wanted to update policy, system was down....huh? Wanted to talk with my contact. email not working...huh? Asked about the policy increases was not able to provide answer...huh? I was told that someone might call me back but was not 100% sure. Just a number I guess. No customer service anymore....zero.

I have been with TD Meloche Monnex for a long time. I've never had any problems although I've never…read morehad to make any claim. Last summer, I called them to get motorcycle insurance. Because I only had my learners, they would not insure me. That's crap. Other companies will. I was a bit pissed off because I'd been a long time client and they would not bend the rules at all. So I was forced to go elsewhere. This summer when my motorcycle insurance came up for renewal, I went online and got a quote. The results gave me two options: one was full everything and over $450 the other was the basic which was what I had on the bike the past year. It was under $200. So I called them up to say I want to switch over my insurance. The customer service agent was friendly and didn't try to rush even though it was close to quitting time. She was able to find my quote in the system. Then she asked if I wanted collision which she said wasn't that much more. For some reason, she gave me an extra discount so with the collision, it was pretty much the same as what I was quoted online without collision. Good deal! She asked me some questions about the bike and verified my personal information. Then which day I wanted the payment to come out of my bank account. Soon I had it all complete. She offered to email me a pink card while I was waiting for the original to come in the mail. Simple, quick, painless, and no line ups to deal with. My pink card arrived in the mail shortly after this great experience.

6 months of waiting for TD Insurance to start repairs, and nothing moved. We fired them and…read morerepairs were done in 2 weeks. TD is Totally Useless

My initial experience with Statefarm wasn't exactly pleasant. I had a very traumatizing break and…read moreenter where most of my business was dismantled; I had a loss of close to $11,000. Initially, they weren't going to cover my loss. Bob however worked with me, and with the head office to rectify the situation. Him and his team have continued working with me throughout the entire process to ensure I'm covered in the case of any further incident. Most of my loss was covered thanks to Bob and his office.

I had been to multiple agents trying to source the best insurance, but found the process confusing…read moreand overwhelming and really needed someone to take the time to explain the ins and outs to me without taking advantage of my naiveté [ie: give me an inflated quote or unnecessary upgrades]. Finally called this branch, and spoke with Carlos who was very affable and patient, and put me at ease through the whole process. Really made all the difference -- great integrity here. Save yourself a headache and just call these guys first!