I hired C3 to mitigate water damage from a leaky pipe in my home and I was very pleased with the…read morework they did and I felt that the pricing was very fair. Nathan is a pleasure to work with - he is professional, communication was a breeze and he is always responsive and never leaves out important details. Given the work included a lot of drywall removal and replacement, his team did a great job keeping dust and debris from getting to places it was not wanted by covering and sectioning off the affected area, which made me really happy. Overall I was satisfied with their service and would not hesitate to hire them again or recommend them. Water damage is almost always a nightmare, but Nathan and C3 will help you navigate the issue and solve the problem.

Really quick response time, professional, courteous and they are really knowledgeable and happy to…read moreexplain everything to you. Definitely would highly recommend!

Very honest, quick to schedule, fast, and reasonable. They gave great recommendations!read more

They really are attentive to your needs from the initial phone call they start answering &…read moreservicing you immediately. , Vivian called me and started the ball rolling , then Jonathan and Derrick. I appreciate that they communicated with the insurance company and dealt with the technical issues. Derrick has very been patient and understanding . A consummate professional . He sent me Victor Mendoza Sr. to assist me the 1st day of clean- out. He is superb , efficient and an excellent worker . Although , it's the beginning of the project - I can recommend this company to anyone seeking this type of service .

Very professional and reasonably priced company. Had an emergency roof leak in West Hollywood and…read morethey were hired to do the remediation/mold removal. I got very timely updates and did not feel like I was being upcharged like many of these companies will do. Highly recommend

They did a terrible job on my apartment after the eaton fire. i was pregnant and expected the…read moreremediation to remove the lead danger. I ended up moving back to my apartment thinking it was safe. I gave birth prematurely. We tested again and found remaining lead. Now I am concerned for my baby's health still in NICU. Don't hire them to remediate your home.

Requested a quote from these guys last month in regards to repairing water damages and replacing my…read moreroof. Although we went through a different companies (which I hope I won't be regretting down the line), the project manager Victor from ARG, has remained extremely kind, communicative, honest, and informative with any questions or concerns I have with expectations and work performed -- a true professional. I wish there were more people like him in the construction world and hope that we can come together during another project in the future. Wishing you nothing but the best, to Victor and the team! YOU GO, ARG!

We recently found mold in our back room and reached out to ARG Restoration and Construction. We…read morespoke with Mario, and he was able to respond right away and even came out for a same-day visit. Once we agreed to the estimate, he had his team ready to start the mold remediation within 48 hours. Mario and his employees were incredibly polite, professional, and respectful throughout the entire process. They treated our home and us with care, and communication was always easy. They took the time to explain everything, completed the remediation within the timeframe they gave us, and immediately followed up with the reconstruction of the room. They also went above and beyond by doing a complete wipe-down of our bathroom and taking care of several touch-ups. Our bathroom and back room look amazing compared to how they looked before! We would definitely recommend ARG Restoration and Construction to anyone in need of restoration or construction services. Thank you so much to Mario and everyone at ARG--you are all truly appreciated!

We cannot say enough and praise of well built restoration and construction. All their crafts people…read morewere excellent, well mannered and efficient. Led by the manager of the site Vic, we were always kept in touch with the progress of our problem and its solution. Vic was also a very well trusted partner and our representative with the insurance company. I would recommend built well restoration and construction for any household problems involving accidents that damage the fixtures in the house. Thank you very much Vic

Built Well Restoration is doing a fabulous job in my mother's home…read more Already finished her main bathroom. Soon to work on her second bathroom. Water damage was the issue. Regarding the value, there was a ton of water damage, upwards of $15,000.00. For what had to be done, it's worth it ! Thank you, Vick for all that you have and are doing for my mother

We cannot recommend MACS Restoration highly enough! Francisco has helped us through two separate…read morefloods, and both times he and his team have been absolutely incredible. They are professional, responsive, on time, honest, and fairly pricedeverything you hope for when dealing with the stress of water damage and restoration. Francisco is someone you can truly trust, and his team does top-notch work from start to finish. After experiencing their service twice, we can confidently say that MACS Restoration is the best in the business. If you ever find yourself needing restoration services, do yourself a favor and call Francisco and MACS Restoration. You will be in the best possible hands!

We were in a lousy pickle and these guys saved us. So appreciate everyone from the office folks to…read moreour tech Francisco. Our water heater had flooded the basement, and we initially had another company over. This other company did not at all make clear that they did not have a team available to pump out the water over the weekend. They plugged in a dehumidifier and left the pool of standing water there! We then reached out to MACS and they were so assuring and helpful. Francisco showed up very quickly, allowing us to move forward to resolve the situation, and was responsive throughout the process. Hopefully nothing like this happens again, but they'll be our go-to guys if it does. Thank you to the entire MACS team.

If you need some quality work in your home done due to unforeseen damage, I can think of no one…read morebetter to recommend than ServiceMASTER. At every point in the removal, cleanup, and reconstruction of our hallway wall - due to a slow leaking pipe which drained under our floor tiles - we were treated to professionalism and the highest of standards. An initial consult with managing partner and COO Zach Galajyan, constant communication with our project manager Andy Santrosyan, and three specialized crews put our entranceway back together, taking into consideration our work schedules and treating our home with the utmost respect throughout the entire process. The first crew removed one side of the wall (leaving the other side untouched so we wouldn't have to remove a large set of kitchen cabinetry). They inspected the area, tented it off for minimal impact to us and the rest of our house, treated the insides for possible mold growth, and left an industrial fan to dry out the area completely. They even arranged for a service to test the air for mold spores after the section was completely dry. After the area passed inspection, the tent was removed, and a second crew came to match and install a new wall section with wood paneling and trim. Finally, we had a three-man painter crew who sanded, sealed and finished the paneling before repainting it, the walls above, and the ceiling (three different colors). All three crews were well staffed and experts in their field. They took their time and did the project to a standard even better than the original wall. We are very grateful to have experienced this level of service and so happy to have our home back to normal. Thank you ServiceMaster! Rahoul and Katherine Sherman Oaks, CA

Oh no! Had to cancel last minute. Total waste of time. Bait and switch suggest searching elsewhere.read more

Update to the Update as I am almost done working with Puro Clean…read more 4/20/25 we move back home. Just now, on my first visit into my office room, the window sills are filthy and seem covered in what is soot and windstorm remnants. I am attaching pictures. We did have repairs done to our ceiling since the remediation but not in this room and there's no way after paying Puroclean $45,000 for that remediation there should be anything looking like that in my house. My side room is also dirty in this manner. The manager Christian has not responded to my texts about this. They also took two panels of curtains but left all other curtains in the house? I'm assuming they needed to be cleaned. They also did not offer any haul away of total losses. I can barely make contact with them. The manager Christian is responsive when he wants something (like calling me asking me to take down this review) and responds when he feels like it otherwise. His voicemail box is full. The other office staff are in developing nations and not actually on the ground. Furthermore, in laundering my clothes/linens, they told me it would take two weeks. It's been at least 6. Management also specifically instructed that they not release my items to me even though they are ready because they were still haggling with my insurance. Even my adjustor was shocked at this behavior from a remediation company. Especially since I promptly wrote and they cashed without issues two previous checks for $25,000. We've had to move back in without our clothes, sheets, towels, etc which is challenging. They're ready and available but Puro Clean is holding them hostage; a business practice they were not upfront about utilizing when I sent my clothes in for treatment. Please please go to any one else for remediation and restoration but Puro Clean. Update: Puro Clean has requested I remove this. I did eventually hear from someone on the ground here in LA, Christian, and they refunded us the money we had paid to have our insulation removed (we're still waiting on the check to arrive via mail). I appreciate that Christian reached out and has been very responsive. I am happy with how he resolved the issue. However, I still think the whole discrepancy between our payment and what services were provided and the behavior of their call center representatives (Tobi) and on site person (Roman) was disingenuous. I am amending my review to 3 stars since Christian was responsive and we did get our money back. Original Review: We contracted Puro clean to do smoke/ash remediation on our house after the Eaton fire. When I did my final walk through, with Roman from the Pasadena office, he told me my crawl space was too tight (it is 12 inches) and so the insulation wasn't removed and I should have my contractor fixing structural damage remove and replace the insulation and that would be "easier." I was happy to do so. However, Tobi, from their office (which is a call center in Nigeria/Other countries making them very hard to work with) pressured me to immediately pay the full amount due on the service (which included removing all insulation and replacing it, which was not done). I foolishly paid. When I contacted Puro Clean to correct the error and get the part I paid for that they did not do, refunded they have been incredibly shady and dishonest. It's disgusting that they take advantage of displaced persons from a natural disaster. According to their call center (which is the only point of contact for customers) Roman, at their Pasadena office is now claiming all the insulation was removed and Puro Clean is refusing to return money their were paid for a service they did not do. Using Puro Clean has turned into a nightmare for us.

From the owner: PuroClean of Pasadena is the region’s only physician-led property restoration company, bringing…read moremedical expertise, scientific precision, and compassionate care to every project. We specialize in water damage mitigation, fire and smoke restoration, mold inspection and remediation, and biohazard cleanup, including crime scenes, trauma, fentanyl contamination, and drug-affected environments. Our physician leadership ensures elevated health and safety standards, evidence-based protocols, and meticulous attention to environmental and microbial risks that many traditional restoration companies may overlook. When emergencies strike, we respond quickly with advanced technology, clear communication, and a commitment to restoring both your property and your peace of mind. Our team is highly trained, certified, and equipped to handle hazardous conditions with discretion, professionalism, and medical-grade sanitation practices. Whether dealing with flooding, fire loss, toxic residues, or sensitive biohazard situations, we focus on creating a safe, healthy, and fully restored environment. PuroClean of Pasadena stands apart by combining restoration expertise with medical insight—delivering cleaner, safer, and more reliable results for homeowners, businesses, and communities.

Although we ultimately were not able to move forward with Paul Davis, I want to sincerely thank…read moreGary for the invaluable advice and support he provided throughout the process. He went above and beyond to help ensure our insurance company would cover the necessary smoke remediation for our home. Gary was extremely thorough in his estimate, proactive in working with insurance, and consistently responsive to every question I had. Thank you, Gary, for truly caring. If circumstances had allowed, I would have absolutely chosen Paul Davis to remediate our home.

We scheduled an appointment with Paul Davis Restoration and Construction of East San Gabriel Valley…read moreout of Monrovia, CA, and the estimator actually spent a good amount of time at the property taking pictures and discussing the project. Unfortunately, that initial thoroughness meant nothing because there has been complete radio silence since. We received zero follow-up and no estimate whatsoever. It is extremely frustrating to waste time coordinating and walking a site with someone only to be completely ghosted. Cannot recommend a business that fails to follow through on the most basic step of providing a quote.

I cannot say enough good things about Restoration Masters and the way they handled our home after…read morewe experienced smoke and debris damage. From the beginning, they were professional, knowledgeable, responsive, and extremely thorough. What impressed me most was that they truly advocated for doing the job correctly. When the initial insurance scope did not fully address everything that needed to be restored, Restoration Masters took the time to document the damage, explain why additional work was necessary, and provide the information needed to support the supplemental work. They weren't interested in taking shortcuts--they wanted to make sure our home was properly restored and safe for our family. Gary was especially wonderful to work with. He was patient with all of our questions, kept us informed throughout the process, and helped us navigate a stressful insurance claim when we weren't always sure what the next step should be. Having someone knowledgeable on our side made a huge difference.

We had a horrible leaking pipe in our apartment that made a lot of damage. Gary and his team went…read moreto work quickly & effectively finding all the damages . They tore out all the walls and flooring. They also made sure to disinfect , clean & dehumidify the rooms. I have never seen a more professional company work so well together & so quickly. They work so neatly ! Very professional ! I would definitely recommend.