Title: Exceptional Service from 911 Bio Clean Inc…read more Review by: Yvette Navarro, Sherman Oaks, CA I had to hire 911 Bio Clean Inc. after my uncle passed away and left his loft apartment in extremely unsanitary condition, including biohazard cleanup and significant clutter. I contacted several companies, and from the start Victor at 911 Bio Clean stood out by providing a thorough, detailed quote and explaining the process clearly. Communication was solid throughout everything was confirmed in writing and by text, and the online process for signing and payment made it easy. On the day of the job, Victor personally arrived with a site manager and crew. Even though the space was only 975 ft, the team came prepared: two trucks plus a van, and a U-Haul for trash removal. The entire crew was professional, friendly, respectful, and approachable. I checked in multiple times during the work day, and each time they showed me progress and asked if it met my expectations. They handled every request I had with a positive attitude and didn't hesitate to address even small extra tasks I included in the quote. They dealt with biohazard issues (including poop cleanup) with proper care and attention, and the result was beyond what I expected after such a difficult situation. Overall, I would highly recommend 911 Bio Clean Inc. for their professionalism, responsiveness, knowledge, and kindness in handling a very tough cleanup job.

Victor and his crew worked tirelessly for 9 hours on a home that needed a lot of clean up. Victor…read morewas prompt in his communication and commitments. He was empathetic, flexible and accommodating. The team was efficient and effective. Thank you for all you've done. Highly recommend!

It's always difficult when there is an unexpected death in the family and you need a professional…read moreto clean the area. You can do it yourself, but we certainly didn't want to do it. My funeral services director recommended this company. They came out as quickly within four hours of our call. Couldn't have been more respectful and kind. We were very pleased with their services. Unlike a lot of companies, he did not ask me to write a review and seemed genuinely surprised when I offered.

Although I never used there service, a close family friend did and they were very pleased with the…read morelevel of professionalism and compassion that they provided. Just felt sharing my thoughts.

I can't say enough about this company. The married cou-le that do the work are worth their weight…read morein gold. They are hard working and so friendly. I am so thankful that I chose them for my problems. They know what they are doing and are truly concerned with helping people. I heartily recommend them for any job you have. And they are very nice people and a joy to work with. Looking forward to our next date ahead. / . .

I have been using Hazard Free for months helping me with my living space. Aaron and Lisa are an…read moreamazing team, hard working, creative at challenges and incredibly good people. I am so gifted to have them as a resource as I am somewhat disabled and of course getting older. I can recommend Hazard Free for any serious cleaning and organizational necessity.

I can't say enough good things about Bio SoCal. I needed biohazard remediation services for an…read moreunattended death situation, and from the very first call, Alan and Samantha handled everything with professionalism, compassion, and complete transparency. Scheduling was smooth and they showed up exactly when they said they would. Pricing was fair and clearly explained upfront -- no surprises, no pressure. They communicated every step of the way, so I always knew what was happening and what to expect next. What really stood out was the human side of their work. They understood that this wasn't just a job site -- it was someone's home and a difficult time for the family. They treated it that way. They also took the time to educate me about the specific issues that come with an unattended death situation, which helped me make informed decisions and gave me real peace of mind. The work itself was thorough and professional. If you're facing one of these situations -- and nobody plans to be -- Bio SoCal is exactly who you want in your corner. Highly recommend without reservation.

We hired Bio SoCal on recommendation by the mortuary after an unattended death in the family. Alan…read morewas efficient, kind, and highly responsive and they took care of the biohazard remediation for us quickly. It was a hoarder house so we also hired them to handle the clearing out of the home. Alan's son Duke lead a highly professional team who was kind, thorough, and highly communicative throughout the process. They ended up finding things I didn't know existed, and made a very painful situation easy and (almost) fun. They aren't cheap, but it's for a very good reason, and it was worth every penny.

I've worked with quite a few restoration companies over the years, sometimes based on my clients'…read morechoice. After seeing the differences firsthand, I can honestly say PuroClean of Rowland Heights consistently stands out. Their response time is fast, their work is detailed, and they've always passed clearance on the jobs we've done together. That level of consistency is hard to find in this industry. Recently, we had a fire loss at a property in North Hollywood. PuroClean was the first on site, but what really impressed me wasn't just the speed, it was how they handled the situation. They showed genuine care and compassion toward both the property owner and the tenants during a very stressful time. That combination of professionalism, quality work, and empathy is what truly sets them apart.

As a licensed plumber, I've worked with a lot of restoration companies, and PuroClean of Rowland…read moreHeights is one of the best. Fast response, great communication, and they genuinely take care of their customers. Their team is professional, reliable, and easy to work with. They recently helped one of my clients in East Los Angeles after a pipe burst underneath the slab. Highly recommend.

Showed up 4 hours late. Two guys instead of three. Removed all furniture as requested. Broke metal…read morebars on front stairs. Didn't clean as requested. Didn't take out damaged vinyl floor as requested. Removed curtains and curtain rods which was not requested. Owner not on premises. Owner, Ian never returned my calls about damage left. Did not clean or empty fridge as requested. Counters, stove, toilet not cleaned as requested. Very disappointed! I paid only a partial amount of the invoice. My daughter ended up helping them by removing over 20 bags of trash herself!

I am very appreciative for the services we received. Ian was prompt in his response and also…read moresensitive to the situation my family was dealing with. We also needed time make a cleaning decision, but when we were ready, Ian and his team were able to get in quickly. I hope to never be in this situation again and glad everyone will fully recover. Highly recommended! Thank you Ian & team for your work. *Warning on the photo*

We cannot say enough good things about Mayfield Environmental. After losing our property in the…read morePalisades fire, they came in and handled the remediation work with such care, professionalism, and skill. The whole team was genuinely wonderful to work with, kind, responsive, and patient through what was an incredibly difficult time for us. They did an absolutely amazing job and made the entire process feel manageable. If you are dealing with fire damage or need remediation work done, you will be in the best possible hands with Mayfield. We are so grateful to them.

Reached out to inquire about hazardous disposal. The company (and James) went above and beyond to…read moreprovide helpful information on how to register hazardous material properly. Very patient and answered all questions from our end. Will be sure to keep them in our files for any future hazmat removal. Thank you so much!!

"Multiple Layers" of Deception and Unprofessionalism…read more.. In my correspondence with Gene K., a representative of Scope Environmental (cut and pasted from Yelp chat room) mentions "We can definitely help. Our asbestos inspection, survey, and lab results pricing is very competitive. It's $625 for the inspection and report. Each sample is $35. No other fees. Generally, results and reports will be available within 24-48 hours". Gene K. also mentioned the following "Some samples have multiple layers, and that can not be determined prior to taking the physical sample. You are welcome to call in so that you can properly comprehend the procedures". However, UNDISCLOSED FEES can creep into the price charged to the customer, e.g. such as the need to test "multiple layers" of one material; so, "No other fees" is (deliberately) misleading and therefore, deceptive. A field inspector (Daisy Flamenco) of Scope Environmental, arrived at the project site and upon seeing the area that needed sampling, asked the homeowner for a ladder to get her modest stature to the sampling material areas. When sampling the ceiling, Ms. Flamenco was barely able to reach the sampling surface (needed to be on her tippy toes), even with a step ladder (provided by the homeowner). ALL sample takers must come fully prepared for all conditions at the work site and not rely on the homeowner to provide tools, equipment or assistance of any kind to do THEIR job! Ms. Flamenco was dressed casually, no respirator or other appropriate protective equipment or gear, which is not only hazardous to herself, but sends the message to the homeowner (overseeing the work), that asbestos is really not that harmful. Even two and a half years following the end of the COVID-19 pandemic, it is appropriate if all workers who enter a home, to wear a mask or at least offer to wear one, but Ms. Flamenco failed to show the occupants of the residence, such consideration. Most (professional) people return to bad pre-pandemic habits, even if to protect the home's occupants from the common cold. What is really inconsiderate and unprofessional, is that Ms. Flamenco had disturbed suspected asbestos containing materials by scraping and cutting away material from parts of a furnace and its ducts, leaving the furnace and ducts out-of-order, i.e. if no asbestos or other harmful materials were found, the furnace and ducts could not be safely and effectively used without first repairing them. Leaving carcinogenic materials exposed (cutting, scraping or otherwise removing and exposing asbestos) to those who live at the work site, is hazardous and unprofessional and should never be done this way. Exposing harmful materials puts people and animals at risk of exposure to carcinogens and asbestosis causing particles! Asbestos sample takers should take measures to seal or otherwise cover, exposed asbestos containing materials (when they are through sampling them), to protect home occupants. This experience was a wake-up call to how incompetent workers can make a bad situation, worse!

After my plumber discovered extensive sewage leakage beneath my house, we needed immediate cleanup…read morebefore any repair work could begin. We contacted Scope Environmental because they specialize in a wide range of services, including sewage and mold remediation. Veronika was courteous, highly responsive, and scheduled a team to come out the same day. Peter and his crew were professional, efficient, and thorough. They quickly extracted the standing water, debris, and sewage, then applied absorbent materials to the wet areas to remove moisture. They also installed heaters and drying equipment to prevent further damage. I appreciated that they returned over the following days to monitor progress and ensure everything was drying properly. Their support during such a stressful situation made a world of difference. I highly recommend this reliable, family-owned company for anyone needing this kind of emergency cleanup services.

Eco Bear cleaned my daughter's house in the desert after she returned from a three month trip away…read moreand found a big infestation of mice droppings! Since these droppings can be very harmful, we hired this company to thoroughly clean everything! They did a fantastic job! Emily was great to deal with as well as the two workers doing the work. They also were extremely trustworthy! When she returned to her house after it was done, they had found an heirloom necklace that she had previously lost and left it for her on her counter! They cleaned everything, including inside the cabinet drawers, every counter, the floors, anything left on the floors, the kitchen, bedrooms, etc. They ended up needing a few extra hours so stayed late rather than having to come back because they knew she was anxious to get back into her house! I highly recommend Eco Bear!

Venessa and Amelia were wonderful. They thoroughly cleaned and sanitized and organized a basement…read morethat probably never been done in at least 45 years. And they did it with a smile. They also cleaned extra containers and a shed that we realized needed it when they were with basement. They filled the entire truck. We could not believe how much useless stuff we had accumulated. We will definitely use them again but hopefully not for a long time. Plus Emily was willing to work with us on scheduling and pricing . Highly recommend Eco Bear.