My insurance company had this company call me the night I experienced water damage on two floors…read more I spoke to Jesse and when I asked if he came out would he be bringing fans - he said no, he could give me an estimate. Knowing from previous water damage (non-insurance) that drying everything is the first step, I ended up delaying having them come for over a week because I was not clear on the insurance process. The hero of this debacle is Basilio Chavez as I finally selected this office as they could come quicker than my other choices. Basilio is a professional and excellent at his job. He came with Gladys and prepped the areas and installed the equipment with efficiency and care, installed the machinery and explained every step of the process. Basilio was a delight to work with and I appreciate his kindness in the face of my distress. And, I did not get mold!!!

My insurance recommended this company and the first part where they tore out and dried out the wall…read morewent well. BUT the second part where they restore what they tore out was AWFUL. The first crew broke my shower pan in the initial treatment, however, I was ok with that part because the crew was professional and polite. BUT dealing with the restoration/construction department has been beyond ridiculous and highly unprofessional - I was treated so rudely by Blake, who came to assess the project and give me a bid. When I spoke to Blake on the phone about his bid today and suggested some changes I would like he got very condescending and impatient. He was very eager to leave for Vegas today and obviously did not want to change the items on my bid. He made it clear I was not very important to him and I was an irritant. He actually scoffed at my ideas for my own house. He told me how ignorant I was, they wouldn't do what I wanted and I should go find someone else (and I did find someone else, I found 3 other bigger companies today actually, that said my ideas were very do-able and that Blake was wrong.) When I hung up with Blake, I called Christina (the head honcho) twice, I left 2 voice mails and she never called me back. All I can say is, RUN don't walk AWAY from this company's restoration/construction department.... I have built several homes in my life and flipped them and think Blake was just mad that I didn't want to be taken advantage of but why didn't Christina call me back? Seems they don't care.

Servpro has been to my place twice in the last six months for black mold. They were great. Super…read moreClean, knowledgeable, fast and courteous. Andy and Julio took two walls and a ceiling made of plaster down to the studs in 4 hours no dust all clean. Highly recommend this company.

I was looking for a team to help me with a hoarding situation with a tenant. I happened to do a…read morequick Google search and landed on ServPro. Amy answered my phone call, and I'm so glad she did! She was knowledgeable, patient, and arranged an appointment to have a colleague take a look at the residence in person. After discovering water damage at the property, ServPro was extremely efficient and helpful through that process as well. Turns out, ServPro is highly recommended and a preferred vendor for many insurance companies which was a plus! A team cleared out the home of trash, filth, and more, as well as assisted me with organizing damaged items that were a loss and others that would be put in storage. Because ServPro had demonstrated such professionalism and integrity, I also hired them to perform demolition and other construction work where they, again, did a remarkable job. I would absolutely recommend this company!

Where can I begin about this business? We had a house fire late last year and our insurance agent…read morerecommended Angel and American Home Restoration, and after many talks with Angel( we were nervous) we decided to go with his services, and so happy we did! Throughout the process, Angel and his team of experts were nice, friendly, knowledgeable and most importantly not pushy! I believe his genuine character is what made us choose the company! He is always in communication with his customers, and above that pays huge attention to the details you are asking for! He has quick service and does not miss anything! He gives you the best options and is always available if you have any questions. Please do not hesitate to choose American Home Restorations, you won't regret it!!

Tsk, tsk, tsk. I was in contact with Antonio to have an estimate of service for popcorn ceiling…read moreremoval. After asking if I had a survey, I requested from my home insurance agency. We set a meeting at my home in 2 days. The day of our meeting, he does not show. I call to see if he's running late. He tells me that his "boss wouldn't let him come" because I didn't have a survey (Yet, Yelp lists him as the owner.). He discusses what I sent as a clearance report. Multiple problems here. We were in everyday contact re this service estimate; he never mentioned a survey. When I mentioned that I'd had a room done already, he asked for the survey results--yet, we'd already made a service appointment. I retrieved what I thought was a survey report from home insurance and sent; he should have immediately connected to share the revelation that that was not the document he needed. More than that, he should have cancelled the appointment--or not made it in the first place, if that was a requirement. For me to wait and have to call him to understand that they've provided horrific customer service...SMH

These are my personal views based on my experience after retaining Dry Out Medics for water…read moremitigation work at my property. My claim started in 9/2025 and concluded in 8/2026. I wish I could leave a five-star review, but my experience with Dry Out Medics / Dry Out Republic involved serious operational, billing, and communication issues that made an already stressful situation substantially worse. Based on my experience, I would recommend homeowners research other mitigation companies before retaining this company. If you are already working with Dry Out Medics, my strongest recommendation is to protect yourself by keeping everything in writing. DEMETRIUS LAMPKIN - PROJECT MANAGER - Demetrius personally came to my residence following the water loss and reviewed my Progressive/Homesite insurance policy while sitting in my office. - His primary concern regarding my insurance was my deductible and available coverage. During those discussions, I was verbally told that I would probably even "get money back." - The Work Authorization was presented to me on an iPad while I was dealing with water coming from upstairs to downstairs. I was told that the agreement contained standard "boilerplate" language and that delaying further could potentially result in insurance denying the claim. - I was not provided a copy of the executed Work Authorization after signing it. I also do not recall being advised of a three-day cancellation right. - After the mitigation work was completed, I personally texted Demetrius because Progressive was requesting the final bill. He acknowledged my message. Months then passed while I believed Dry Out Medics was handling the insurance/billing process. DEMO / CONTAINMENT TEAM - Debris was left in common walkways after the work. I ultimately cleaned up after the crew myself. I chose not to turn it into a larger issue at the time because I understand mistakes happen. MAE TAE - ADMINISTRATION - Months after the mitigation work was completed, Mae Tae informed me that Assurant could not locate the claim information being used. This was confusing because Demetrius had personally reviewed my Progressive/Homesite policy at the beginning of the project. MARCEILA COPES - BILLING / COLLECTIONS This was by far the most concerning portion of my experience and the primary reason my opinion of the company deteriorated. - Dry Out Medics began pursuing me personally for approximately $9,000. - I was given the position that the HOA/Farmers claim had been denied and that I was responsible for the balance. I repeatedly requested documentation supporting that conclusion. - When I requested proof of my signed Work Authorization, I was initially sent an unsigned copy. - The Farmers correspondence I subsequently obtained reflected that the claim had been CLOSED pending additional information - not formally DENIED. - That distinction mattered because Progressive had communicated that it needed a formal denial from Farmers before it could reconsider the mitigation claim. - Collection communications continued while the underlying insurance issue remained unresolved. - After communicating with Progressive, Marceila referenced approximately $30,000 previously paid by Progressive and stated in writing, "Since you have received $30,000.00 from your insurance provider, there are sufficient funds to cover this invoice." - Those funds were for the separate flooring/restoration work and had been paid to that contractor. Dry Out's mitigation invoice was a separate matter. - In that same email, Marceila stated, "The HOA has denied the claim." - The email also stated that if a payment arrangement could not be established, Dry Out would have "no option but to pursue alternative methods of collection." - I repeatedly challenged those representations and requested documentation because Progressive had separately communicated that it required an actual denial from Farmers before reconsidering the mitigation claim. - After I formally escalated the matter with the HOA, Marceila later wrote that communication could continue on the main thread to determine where the claim stood and "who will ultimately be responsible for the balance." If responsibility still needed to be determined, that was exactly the point I had been making. THE OUTCOME Farmers ultimately conducted further review and approved payment of the ENTIRE Dry Out Medics invoice. Dry Out Medics received the payment. Dry Out Medics subsequently confirmed in writing that my account was paid in full, reflected a $0.00 balance, that no further amount was due from me, and that the file was officially closed.

So unfortunately we had a leaked pipe that flooded our back room. Our plumber had recommended Dry…read moreOut Medics as the first step in a long process that insurance did not cover any of ! Dry Out Medics started promptly to do the work to dry out the room. The team that we had were very courteous. They were easily reachable and gave us continuous service . They even gave us some money back on fixing our flooring. No questions asked, they were prompt and reliable. Fernando and Demetrius were very helpful and easy to work with. We would definitely consider using them again.

We noticed our floor in the dining room had a sudden bulge. Soon the kitchen floor and the hallway…read morelooked like something was expanding upward. I was terrified and called a plumber immediately. Turned out the pipe underneath the house was broken. The plumber couldn't get down to fix it due to the water, and he said I needed to call mitigation first. I didn't know who to call, so I looked up Yelp. The first company I called sent someone over, but the guy said they didn't have the equipment to pump out the water. This was when I found ServiceMaster by AHR on Yelp and gave it a try. I was incredibly lucky. Both Angel and Antonio at the company were both extremely professional. The company came over immediately to assess the situation, explained in detail, step by step, of what was happening, what they would do, how long each step would take, etc. They were also extremely knowledgeable and provided every document needed for my insurance company, working seamlessly with me and the insurance company. They informed me for every step and made sure I agree on each step before moving forward. They did so well with mitigation, I gave them my trust as well when it came to restoration. Once again, they walked me through step by step of what needed to be done and how long each step would take. They finished restoring the house on time and on budget. Every time I had a question, they would get back to me very quickly either via phone or text. They never left me hanging or wondering what was going on. Also, due to the pandemic, their teams were extra careful. They were always wearing masks when I see them. After they finished the job, they took the extra step to sanitize the house twice, just to make sure everything is clean. I am 100% satisfied with their job ethics and professionalism, and I highly recommend them.

Service Master AHR was our content remediation company on our home…read moreafter the Eaton Fire. The owner of the AHR franchise, Antonio Ramos, was outstanding. Antonio went above and beyond helping us schedule our cleaning. He was patient and professional with all of our requests. His crew did an excellent job of cleaning our contents. They were very thorough and had excellent organizational skills. I would highly recommend this particular Service Master Franchise -AHR. I am so grateful for Antonio's integrity and amazing work ethic. Cathy M.

I hired C3 to mitigate water damage from a leaky pipe in my home and I was very pleased with the…read morework they did and I felt that the pricing was very fair. Nathan is a pleasure to work with - he is professional, communication was a breeze and he is always responsive and never leaves out important details. Given the work included a lot of drywall removal and replacement, his team did a great job keeping dust and debris from getting to places it was not wanted by covering and sectioning off the affected area, which made me really happy. Overall I was satisfied with their service and would not hesitate to hire them again or recommend them. Water damage is almost always a nightmare, but Nathan and C3 will help you navigate the issue and solve the problem.

Really quick response time, professional, courteous and they are really knowledgeable and happy to…read moreexplain everything to you. Definitely would highly recommend!

We unfortunately noticed an area of our home with mold and our plumber recommended Urgent One…read moreRestoration. I called them up and they sent someone over within 24 hours to investigate the issue. Peter was excellent in explaining what was happening and the whole process of mold remediation. Hopefully, we never have to deal with this issue again, but if we do, we definitely will be reaching out to the team at Urgent One Restoration, highly recommend. The staff whenever I called was always friendly and polite during this stressful situation. Just an FYI, that they do not do drywall at end of remediation process.

I couldn't be happier with the service I received from Urgent One Restoration. They recently…read morecompleted a crawlspace cleanup at my home, and the entire experience was outstanding from start to finish. The team was professional, punctual, knowledgeable, and took the time to explain everything they were doing. They treated my home with care, kept me informed throughout the process, and left the crawlspace incredibly clean. You can really tell they take pride in their work and genuinely care about their customers. What impressed me most was their attention to detail and how hard everyone worked to make sure the job was done right. They went above and beyond my expectations, and I felt completely confident knowing my home was in good hands. If you're looking for a restoration company that's honest, reliable, and truly committed to quality, I highly recommend Urgent One Restoration. Thank you to the entire team for your exceptional service--I wouldn't hesitate to call you again or recommend you to friends and family!

I cannot say a enough good things about this company we have used them three times for various…read moreprojects The crew and Adam are exceptional. They are extremely clean and very professional. They do exactly what they say they will do and in the time frame they promise. A big 5* . Thanks guys you were awesome!

I called around for multiple quotes and found Attic Masters. I was kind of skeptical in the…read morebeginning because it was such a big job and didn't know how the work would be done or the quality, but ill tell you this, they were amazing! They changed ducts, insulation, cleaned/sanitized and in 2 days. After the 2 days, they left the whole house/property spotless. There was no trash anywhere, the crew was super hard working and clean. They showed me progress photos as they were doing their job. I even had many extra requests and Adam the owner ensured everything would go properly and was always attentive. If you have a small/big job, i would recommend them. They were also the best price i found from 5 businesses.