WOW! WOW! WOW! ASAP Restoration and Construction is the real…read moredeal! If you're dealing with fire or water damage, do yourself a favor and do your research before hiring just anyone. We learned the hard way that many companies make big promises just to win your business. In our case, we had over $500,000 in fire and water damage, and it seemed like everyone else was more concerned about their profit margins than helping us. Some even tried to play games with the insurance company by requesting payment for items that weren't warranted. ASAP Restoration was completely different. They were honest, upfront, and transparent from day one. They took the time to review every budget, selection, and step of the process with us, making sure we understood everything along the way. The entire team is outstanding, and Josh, the owner, truly leads by example. He tells it like it is, doesn't overpromise, and works tirelessly to make sure things get done the right way. His communication is second to none,I'd much rather have someone who over-communicates than leaves me wondering what's happening. Our biggest delay wasn't ASAP at all, it was our mortgage company and lender taking their time to release funds. Throughout that entire process, Josh worked alongside us every step of the way, helping us navigate the challenges and keeping the project moving whenever possible. The finished product looks incredible, and looking back, the extra few weeks it took to get on their schedule was absolutely worth the wait. If you're looking for a restoration company that values honesty, quality, communication, and truly cares about its customers, I can't recommend ASAP Restoration and Construction enough. Thank you to Josh and the entire team for making a difficult situation so much easier!

What an industry! I was up north with my family for the weekend and came home to standing water…read morethroughout the first floor of my house. My first call was to a plumber for help. Before the plumber even arrived, three different restoration companies showed up at my door. The strange part? I never called any of them and nobody told me anyone was coming out. I did overhear one of the technicians I allowed in for a "free evaluation" on speakerphone with the plumber asking if a $2,000 finder's fee sounded reasonable. I kept my mouth shut but it definitely raised some red flags. I listened to all three companies separately and then decided to do some serious research online. While some companies have plenty of glowing Google reviews, once you start looking at other sources like Yelp, the Arizona ROC, and the BBB, the picture can look very different. Consider this a friendly warning to homeowners: do your homework. After digging deeper, I was fortunate to find ASAP Restoration. One thing that immediately stood out is that they do not work referral deals with plumbers, do not pay kickbacks, and do not play games with deductibles. They simply focus on doing the job correctly. The team was extremely professional. The mitigation/demo crew handled the water damage quickly and thoroughly, and the reconstruction team has been excellent. We're now about 90% finished with the rebuild and everything is coming together great. I just felt the need to share my experience before heading out for spring break. If you ever find yourself in a similar situation, take a breath, do your research, and call a company that focuses on integrity and quality work. For me, that company was ASAP Restoration.

Avoid at all costs. It has been over two years (26 months) since the work on my bathroom should…read morehave been completed and they have still not given me back the money they have stolen from me and from the insurance company. Here are the cliff notes: -Referred to salt water restoration by a family friend that has referred a lot of business their way. -Get insurance approval and the work begins. Bathroom is torn apart, toilet removed and drywall is put in. -All monies from the insurance company are released to salt river restoration. I literally handed the person in charge of the job a $5k check. -Company keeps telling me they cannot complete the project because they have not been paid. -I keep sending proof of the payments including proof from the insurance company and my bank statements over and over. (Only monies not paid out are $500 that were to be paid by the insurance company once the work was complete) -Keep being told over and over they cannot find the money. -Talk to representative at the company (this is after two years) and threaten legal action. -Money is all of a sudden found. -Tell them I expect all of my monies returned as I will not be doing business with them as they blatantly lied to me about not having my money and have made myself and my wife feel like liars when they literally were sitting on our money. -Find out the person in charge of the job was fired because of this situation. Did he pocket the money and this is why it wasn't found? -Have continued outreach to the representative that keeps telling me he is taking the issue up to his executive team with no answers. -Threaten legal action again along with letting them know I will be going to the BBB, the insurance company and getting my lawyer involved. And here we are today...Two years without a finished bathroom with an exposed toilet opening. I have been beyond patient with this company and have asked over and over for them to do the right thing and give me back my money as they are holding it hostage. The only work they completed was putting up some drywall. I am fed up and will now start sharing my story everywhere I can.

My project was unique and unknown if they could help. They came out anyway and determined there was…read moreno damage to correct but the sitting water needed to be removed. Chris said he needed to remove the water despite there not being a restoration project. Chris was genuine in his concerns and removed the water. It is clear that this company actually cares about the job they do and the people they help. I hope to never have to call them again but if I needed a restoration company in the future- salt river restoration would be my first call. The propery manager for my rental homes will also be adding Salt River Restoration to my profile to my profile for first choice companies. It's hard to find companies that actually care so I hope this review helps others. Big thank you to Salt River restoration and Chris!

I got my sectional sofa and x4 barstools steam cleaned. They look great and I highly appreciate the…read moreservice! It was all done within about an hour and 15 minutes which was great. Couple small complaints, one being that we had scheduled for a Sunday afternoon, it ended up getting pushed to Monday at 11am because of their Sunday job lasting longer than expected, which was okay considering Sunday was a day of request anyways. However, I got a call Monday morning at 9:50am saying they would be there in 20 minutes. 50 minutes earlier than scheduled wasn't something I could accommodate for, but they thankfully pushed it out to 10:30am. However then arrived at 10:45am. So the timing overall wasn't a great start. Lastly, the pricing seemed agreed upon and clear in the beginning, but I was told I wouldn't receive the 15% off because that was only for additional services, not the entire service. On yelp it does state it's 15% off for new customers and I didn't see any fine print stating otherwise. I also confirmed I would be getting the 15% off through messages, but I guess they have an AI bot and that's who I got my response from, which then made my 15% off invalid. Nonetheless, the guys were understanding and accommodating which I appreciate and did apply a discount. Overall, I am happy with the service and pricing provided, I just wish it was a smidge more seamless throughout.

I used Apex to steam clean, condition and protect my La-Z-Boy rug and couch, and I will use them…read moreagain for future needs. They have very competitive pricing and while they do offer basic cleaning and steaming solutions, they also offer an array of other additional things like conditioning and protection. These are the things that help make this steam cleaning last twice as long, and they are affordable. The service providers Manuel and Diego were personable, showing up and getting right to work assessing and explaining the process and options available. They finished the job quickly, and left no trace even though the job itself does have a sort of splash zone. Thank you Apex!

As we're nearing the end of our shower remodel, we would like to express our gratitude to the…read moreGlobal Prevention Services staff. Upon having our master shower remediated for mold through our home insurance policy, we were on the hunt for a company that could reconstruct the shower. I submitted a request through Yelp, and Global Prevention Services responded and got me scheduled for a consultation immediately. Shortly after this consultation, the Global Prevention Services Project Coordinator, Kimberly, put together several service estimates for me, as we weren't yet sure the direction we wanted to go with the shower tile. Kimberly was patient with us as we picked out materials and went back and forth on what we wanted to do! Due to our mold experience, we ultimately decided we wanted to limit the amount of grout in the shower, in hopes of minimizing the chances of it failing. With that, we started the reconstruction! Throughout the whole process, Kimberly and Rudy, the project manager, were incredibly thorough, communicative, and overall, just really helpful. We could not be more grateful for the time and effort both Kimberly and Rudy spent trying to make our shower dreams come true. I would also love to give a shout out to all of the guys who helped load and unload HUGE porcelain slabs -- that is no easy feat! I think it is also important to thank both the CEO, Michael and the President, Jeanette for checking in throughout the project to ensure our satisfaction. I have never been treated with so much care as a customer. The whole team deserves recognition for the role they played in getting this job to the finish line. The only thing left to do is install the shower door. We can't wait to use and love this shower for years to come!

HIGHLY RECOMMEND!!! Had to do a kitchen and 2 bathroom remodel for a rental property and wow they…read morewent above and beyond. Kimberly in the office was on it with the communication! I live out of state so she kept me updated on progress and if a problem came up, she provided many options and solutions ready to go! Michael and Rudy were so great in explaining what needed to be done and saving me money in places where updates weren't needed for a rental! THEY WILL SAVE YOU MONEY WHERE THEY CAN! Unlike other companies that try to sell you on doing things that aren't needed! They worked so well with my budget, even did extra work here and there to make sure the place looked great for tenants! Don't hesitate to reach out to them! You'll never need to look for another remodeling business again... My go to for any future rental properties in AZ! Such a pleasure to work with and I look forward to working with them again!

I had a water flood at 10 PM. We contacted Restore Master and they came out immediately. I couldn't…read moreask for anything better! They they got all the water out, put fans in for a week and dried everything up! I would recommend them every single time for an emergency!

A disaster from start to finish. Left my hallway and bathroom without a ceiling for over a month,…read morethen left LIVE WIRES out and tucked it back into the ceiling without properly taking care of it (and that is a major fire hazard). Dan was very rude and condescending. The AC guy they had come out came, looked at the ceiling and then left for another week without any updates. He cracked my ceiling when he went up into the attic and we did get it fixed, however, there were so many hidden fees that I'm not positive that they covered that repair or they charged us! The communication was very poor throughout the process .We literally had to call almost everyday to try and get them to come back to finish the job. I would NOT recommend them unless you want your repairs to finally be finished in about 2 months when it should've been maybe 2 weeks max. They were also paid in person via certified mail with a check, THEN harassed for even more money AGAIN months later saying they were never paid. This feels more like a duty on my part to inform the public of the poor business practices, the greed and lack of integrity this business practices under.

State 48 was the first to reach out, and the next morning at my home to give me a quote. He…read moreexplained the services. And they didn't disappoint.

State48's response to my request was prompt and a real person. After speaking to 4 companies, I…read morethought Stae48's proposal (plan to clean) best suited me. Upon arrival at my house, Mike addressed my needs and concerns. He left his son in charge of cleaning. That's where I got impressed: communication was exceptional. What to expect, answers to questions and a warning about pending noise level were delivered without asking. It goes without saying that the cleaning job was well done and I could not be more pleased.

Very helpful- Scheduling was very simple and appointments were readily available. Clean up after…read morethe project was perfect- no debris anywhere.

They were on time, asked questions about our HVAC systems, listened to me (that's a big deal for…read moreme), followed instructions about which doors to use. MOST OF ALL, they made certain my two cats and dog were ALWAYS safe. The work they did is high quality and worth every dime! HIGHLY RECOMMEND THIS COMPANY!!!

We had a fairly small water leak in our home that damaged the drywall (2 rooms, back to back) plus…read morea kitchen cabinet and carpet. After reading reviews I contacted Zona for the rebuild portion of our project. They were absolutely awesome! Worked with our insurance company, kept in contact with me throughout the whole process and everyone they sent did quality work! Very clear and up front about pricing and timelines. Would definitely use them again!

Extremely satisfied with my experience! Aaron (I think that's the owner), personally walked me…read morethrough the million questions I had. I had no idea where to start- I've never had to deal with mold before, besides maybe some old socks haha. Would recommend!