Initial intake and scheduling was very responsive. While…read morethe pricing was comparable or slightly higher than other companies specializing exclusively on removals, cleanup, and decontamination of biohazard or other extreme property conditions, the intake process provided a better sense of trust in this local, family owned company to ensure removal of furnishings/carpeting/linoleum flooring/textiles from a residential property with years of accumulated respirator level dust, etc. Once the project started, it seemed the Company is stretched thin with high demand, and there were other factors related to actual hours worked and staff performance (minor observations from staff not having or using even paper protective masks, to accidents related to loss and breakage of a few client items) I shared these concerns directly with the Company. I also indicated my understanding how this was really hard work in really hot weather conditions : not easy for anyone. The Ownership/Management was apologetic but did not reduce the charges on my additional invoice, and suggested I call them so they could return to correct any issues I identified and they acknowledged as their own. I let them know I was not available to schedule and ended up using a different level of cleaning company to get the house deep cleaned again (non biohazard) to prepare to paint, etc. Despite some of those type of disappointing incidents I encountered, I would recommend and probably use again, especially for rapid response needs

Scott Vogel provided excellent service for our biohazard cleanup in California. He coordinated…read morethe cleanup with a local company and made himself available 24x7 for assistance, questions and guidance through the entire process. you can't go wrong using his company. thanks again Scott.

Kevin from Radford Restoration was such a blessing!…read more After water leaked through the roof of my condo, my upstairs ceiling was a mess. Being part of an HOA, I was told the inside repairs would be my problem. I had no idea where to turn, or how to start this process, so I reached out to my local FB page. Kevin was one of the first to offer to help, providing his website and even DMing me immediately. I got a flood of comments but chose to give Kevin a call first. This was the best decision I could have made. Kevin was extremely forthcoming, friendly and unbelievable helpful. He took the time to talk with me and even offered to go to my condo asap to look at the damage. He went over the same day and called me immediately with his thoughts and advice. I never felt pressured to work with him or that he was rushing me to make a decision. In fact, it was just the opposite. He told me I could call him anytime and ask him any questions I had even if I don't use him. Spoiler alert, I totally used him. A no brainer! From start to finish, Kevin came through for me. He showed up on time, his crew was respectful of my property, he communicated every step of the way, took photos, and even went above at beyond by being the middle man for me with my adjustor and insurance company. I was super stressed at the beginning of this journey but Kevin took all of that off my hands. Kevin and his crew completed all the needed repairs in the upstairs loft and bathroom areas that were affected and were in and out in 3 days tops. They left the house immaculate, took every precaution, and made this whole process a breeze. I can not recommend Kevin enough and will sing his praises to anyone who will listen. Bottom line: Kevin is my go-to guy now and he should be yours too.

Great people, great and fast service. We need needed a big hole patched and reinforcement for a TV…read more Well done.

This is an initial review after the inspection, and I'll update later if needed. I reached out to…read moreBiotek and got a quick response offering a free consultation, which I really appreciated. Joe came out the very next day--he was professional, knowledgeable, and easy to talk to. He took the time to understand my situation and proposed solid solutions for my smoke issue. So far, I'm very impressed with the service and responsiveness. I would definitely recommend them!

Joey and his team were absolutely incredible. My basement was a disaster after having had three…read morefloods and I mean 3 inches of water type floods. He found every single area that was molded and cleaned them up in record time. I can't say enough good things about his company. I highly recommend him.

Just had my inspection last night, and they were able to accommodate my later hours. I…read moreunfortunately didn't catch the inspector's name, but he was amazing and looked over my kitchen and bathroom where I've been dealing with persistent leaks from an upstairs neighbor and shoddily done repairs by my property manager's "mold guys". He identified areas of moisture that I wasn't aware of and took his time making sure everything was looked over. He also took samples I requested. He was great and so nice and explained everything in so much detail! I don't have the report yet since it was just done last night but just wanted to let his team know he was great!

David and Shayna are both great! They were helpful, patient and came across very reliable and…read moreknowledgeable. I highly recommend them.

I can't say enough about Presley and his team! From the…read morevery beginning and the first conversation Presley was very responsive. He went to my parents house did a complete assessment and wrote up his proposal. He worked very quickly and efficiently and was always a pleasure and polite to deal with. My parents basement was filled with mold from many years of getting flooding and with hurricane Ida i knew it needed to be taken care of. Black mold had made its way up the basement walls. Presley kept me updated sending me pictures and progress of the remediation. He completed the job on time and on budget and I couldn't be more thankful. Highly recommend Presley and his team!

You know you're in trouble when you start looking for black mold specialists. Luckily P&M are…read morebased right near my Montclair neighborhood. Fast response with a very reasonable estimate after crawling around my basement crawl space. Work started in days and was completed in less than a week. All work was explained clearly, executed to plan, and officially documented showing the mold problem has been resolved permanently.

Top notch service and communication from the start. Great value and the staff are awesome. The…read morestaff go beyond expectations.

From the owner: Commercial and Residential Experts Now accepting new clients. Book us today! Great service at very…read morereasonable rates!

If you want to hire a company that doesn't clean up after there job is done, then hire them. I've…read moresent half a dozen emails with photos and spoke with a " General Manager " numerous times that promised me that the gravel will be removed from the side of my driveway. The best part, is the work was done across the street and not on my property!

Had service on a Sunday evening to clean out my main sewer line…read moreWould not give me a price over the phone Guy came out and told me $684 to clean out the sewer line plus tax Told me that he would also put a camera down the line to see what the problem was At that point I had no other choice which is why they don't tell you what it is over the phone I paid him for the service he cleaned out the line and I got a six month warranty And then he said he didn't have a camera with him. Someone would call me the next day to schedule the camera. I waited three days and finally called them Someone called me back and told me that if they come out with the camera, and they found the problem and I did not want to have it fixed by Roto-Rooter. It would void the six-month warranty. This is a friggin rip off it's a scam stay away

American Restoration Solutions responded immediately when we had water damage in our home from…read moreheavy rains in our area. Their team was so helpful and very efficient in handling the water damage and got our house back to its original state. They even assisted us with cleaning items that were damaged. I would call ARS in a heartbeat if you have any restoration service needs! Thanks again ARS!

From the owner: American Restoration Solutions offers 24/7 certified emergency mitigation services to clean up…read moreafter fire, smoke, storms, water, flooding or mold causing property damage. From a small residential kitchen fire, puff back, or broken pipe to a fire damaged or smoke-filled commercial building with a flooded basement, ARS has the team and equipment to handle it all. With our "One Call, Complete Recovery" philosophy, we provide unmatched customer service with a complete turn-key restoration experience that provides more in-house services than any other restoration company. We offer 24/7 emergency response, board-up, demolition and debris removal, structural cleaning, contents cleaning, dry outs, packing & storage, repair estimating, start-to-finish project management, and much more. Make your first call your only call: One Call - Complete Recovery.

Came out immediately after our house flooded and was very nice. Gave a lot of good advice about how…read moreto handle our claim, that we weren't otherwise knowledgeable of. Having strangers in your house can be an awkward experience, but Joe and his guys were very friendly and efficient. Would definitely use again.

Joe the owner is a wonderful man!!! i had a flood in my basement and i called for help at 530am and…read morehe responded!!!! He has helped me through the whole process of remediation and dealing with my homeowners insurance. I would recommend this business totally!!!!