Mitch is not someone you want to do business with. If you want to pay three times more than what…read moreother companies charge, this is your guy. I was charged insurance rates and Mitch refused to lower the price. I was forced to pay over almost 3k just to dry out the carpet and pull some sheet rock. Mitch threatened to put a lean on my house if I didn't pay my bill in full. What an absolute jerk. DO NOT use this company unless you want to over pay to have them set up some floor fans & then rip off way too much drywall because they thought they would be hired to repair it, I kid you not he was angry when I told him I would be hiring someone else. What an absolute jerk and a total rip off. Stay away.

I can't say enough about how Chad and his team with Puroclean went above and beyond helping me when…read moreI had a water pipe burst behind the sheet rock in the HVAC room. Chad was a great help by showing up in a timely manner and helping me with the insurance company and keeping me informed every step of the way. Other restoration companies that I called only seemed to want to cut me out of the picture and deal straight with the insurance company and keep me in the dark, but Puroclean was right up front all the way. Thanks again, Chad.

I paid for the service. They were supposed to come back and complete the duct work and I would…read morethink remove the plastic and tape etc. I reached out 3 times and cannot get a return call. In the beginning they were very responsive and helpful but once I paid them in full, no response. My bad!!

The workers did a good job with drying out a flood in my home but management was repeatedly…read moredeceptive and grossly overcharged us for those services. Their estimate for the build-back after the flood was over three times the amount we paid a reputable company to do the same thing (and other companies also offered to do the job for a fraction of what Kwik Dry wanted). I cannot recommend this Kwik Dry.

We have used Compass Restoration for mold remediation on two homes that we own. On both homes they…read moredid a phenomenal job and the price was extremely fair. I would highly recommend this company.

Our house flooded and our insurance agency recommended Compass…read more The work began okay but halfway through the process Compass stopped repairs and disappeared. After a couple of days I got in touch with Compass to find out that they'd started a job with ANOTHER customer. This may have been okay if they'd ASKED us or told us that the other customer had an emergency. Eventually they got back to work but slowly and with less than desirable results. We eventually told them not to worry about the remaining repairs because we just wanted them out of our house. Now, a couple of years later, we had our toilet replaced only to find out that the plumbing work contracted by Compass, Arnie's Plumbing, has been leaking waste water into the floor and crawlspace ever since Arnie's re-seated the toilet. When contacted Compass passed the buck to Arnie's Plumbing and Arnie said they only guarantee their work for ONE year. Insurance may have paid for our flooded house but I had to pay $500 to have water and mold damaged floor replaced. Thanks, Compass, we hired you to clean up water damage and PREVENT mold, not INDUCE it for the next few years!

Frustrated with Recent Work. Recently hired this contractor to pour and finish a small…read morepatio/extension. While contractor also never advised that build permits were required for the hired work, City of Springfield building development services office did verify they should have been obtained. Unfortunately, the result isn't what was expected in terms of preparation, framing, or overall finish quality and the decision to discontinue any further hired work with this contractor was made. Update Response: John O. Since this is your work, connected to your LCC and phone number. My review will remain as it is as it is an accurate account to our experience. Defamation would mean these were false statements. Trying to slander and blame us for your work, and threaten yelp will achieve nothing.

From the owner: Vvvv. read more

Just had carpets cleaned by this company yesterday and am very pleased with the results. First, I…read morewas thrilled that when I called to schedule, the telephone was answered by a person - Dana, the owner. (I had called three others that went straight to voicemail.) Second, Dana was very professional, accommodating, and didn't rush through things. She answered all my questions. The team of two arrived on time and were thorough with their pre-inspection and pre-treated certain areas. They use the agitation method which I personally feel is superior than just running over your carpet with a steam hose. My carpets weren't oversaturated. They even brought us new client gifts. I hope to have them back in my home for the next semi-annual cleaning. If you're looking for gimmick promo specials or a rush through job, this isn't the company for you. But if you want quality work by professionals who actually spend time to do the job right, then I highly recommend them.

From the owner: Mr. Power Clean is a full service restoration and carpet cleaning company in Springfield, MO.read more