Although they are too booked out, tim gave me a recommendation quickly and kindly , no wonder they…read moreare in such demand !

I needed a bunch of doors adjusted on my house and I was lucky enough to find this fine company…read more They told me they were so busy that it would take 6 to 8 weeks before they could help me, and they even recommended other places if I was in a rush. I figured any place that was so busy that they were turning away new customers was a place I wanted to deal with! I waited until they could take me, and they sent an excellent employee who did all the work in a very reasonable amount of time and they charged me under what I thought it would be. I can't recommend this place more highly!

JD, the light that you installed in my father-in-law's kitchen only had one screw in it. It finally…read morefell down. Just wanna let you know your professionalism is skin deep. Had other issues but you will not answer your phone or text message once you got your money and got paid. You ran and never look back.

Jesse made every effort to get to my home quickly. He worked diligently and had to be innovative to…read moreresolve my problem. He was very professional and wanted to make sure everything was done well. I highly recommend him

Beautiful granite. Tight seams, you cannot see them. This company did an outstanding job on…read moreinstalling the granite countertops in our kitchen. The price was inline and competitive with other companies.

Horrible service. They quoted $150 and scheduled an appointment to reattach our kitchen sink at…read more3:30 the following day. The person never showed up so we called back and were told that they don't do that. We bought the granite from this company; they installed it along with the sink. I'm sure they subbed the installation out and the person Demetri set up to come out was a sub. The original purchase and installation were very good however, the follow up phone call today was very disappointing.

Liberty installed new doors and a new shower for us. They did an amazing job and the products are…read moreexceptional. Bob came to our house and with his advice, the entire process was stress-free. I can't say enough positive things about this company and we will be using them again. Melody and Dan Y.

If you have any other options, go with them! They ordered and installed the wrong color vanity…read moretop. We also had another contractor (in no way associated with liberty) who was to put in cedar walls to complete our remodel. When we went into the showroom to tell them it was the wrong color, we were told it would be another 3 months for the correct one to come in. Our contractor had other jobs that he needed to get to, so it was going to be more than 3 months before he could get back to our site. We did not want to have our bathroom incomplete for that long so felt we had no choice but to accept this color that we did not choose. They did give us a whopping $300.00 off. Mind you, they would have had to spend a LOT more to replace it. The install took over a week! We already had a second bathroom that liberty was supposed to do. When they "completed" it, we found out that they did not include a topper for the shower on this install although they had on the first shower. Of course they could order one for us for yet more money, unfortunately we didn't feel like we had a choice if we wanted it to look right. Although a third of the size this install also took over a week. I had 2 friends who have been over & wanted to get their bathrooms redone. I have told them to go with ANYONE other than liberty. Jacuzzi was maybe a thousand dollars higher, and I really wish we had gone with them or anyone else. Also, the person they have answering the phone (Brenda) is not of any help. She is JUST there to take your money & your calls. She has no helpful information on your install.

We had interviewed a number of contractors, and chose Cox Rooffing!! The work was extremely timely,…read moreVERY professional. Excellent materials, efficient workers, no sales pressure. Would DEFINITELY recommend!!!

Coleman from cox roofing came out today to check out my 4+ yr old roof because of all the weather…read moreconditions we've had the past couple of years I was a bit concerned and was pleased with the knowledge and competency that Coleman showed in his inspection of my roof, very honest young man.

I would not recommend this business for any type of home service. I initially reached out because…read moremy washing machine had a faulty lid-lock and I also needed a Tesla charger installed in my garage. While he did complete the charger installation without issue, the problems began with the washing machine. He assured me he could repair it and proceeded to order a replacement part from Amazon. The part didn't fix the issue, and he then told me he wouldn't be able to return to remove it for about two weeks. He suggested I call another appliance specialist, which I did. The new technician told me that no reputable repair professional would ever order washing machine parts from Amazon, as doing so can cause permanent damage. Unfortunately, this is exactly what happened--my washer's circuit board was fried, and I ultimately had to purchase a new machine. While he was at my home, he also left his toolbox behind. I texted him about it, and he said he was busy for the next two weeks but would let me know when he could pick it up. After a week and three days with no follow-up, I reached out again for a firm date and time. The screenshots attached show the conversation that followed. He left my home messy and did not clean up after himself. His demeanor throughout the process was extremely unprofessional. I followed up only because he said he would get back to me, and when I held him accountable, he responded poorly. If you need any kind of home service, I strongly recommend choosing another provider. A professional, well-run business would never speak to a client the way he did or handle a job with such carelessness.

I would not recommend using this business for any home service needs. My fiancé, Tommy T., has…read morealready shared his experience, and I am adding my perspective as well. From the beginning, we made it clear that we needed an exact date and time for when he could come by and grab his toolbox, which he left at our house. We both work full-time, so coordinating who can be home is essential. The technician told us he was busy for approximately two weeks but would inform us when he could return to retrieve his toolbox and proceed with the repair. Over a week passed without any update. As a business owner, it is the owner's responsibility to communicate with clients regarding scheduling, timelines, and any delays. When my fiancé followed up, the technician responded in a highly unprofessional manner, including the use of profanity. Using inappropriate language toward clients reflects a lack of professionalism and respect. He accused my fiancé of "spreading toxicity," yet the only toxic behavior we encountered was in the tone and content of his own messages. This level of disrespect, especially coming from a business owner, is extremely concerning. Regarding the services requested, we initially inquired about installing a Tesla charger. Immediately afterward, we asked whether he also repairs washing machines, and he stated that he does. He was fully aware that the consultation was for both the charger installation and the washing machine repair; this was communicated clearly, and he acknowledged it. He also mentioned that his company policy prohibits ordering appliance parts from Amazon, yet he asked us to order the parts on his behalf. This alone indicates that he knew the practice was inappropriate. We ultimately had another appliance specialist come to evaluate the washing machine. That technician was visibly frustrated by the poor quality of the previous repair attempt. He explained that a reputable repair professional would never use Amazon-sourced parts for appliance repairs and was surprised by the overall lack of proper workmanship. We did pay him for what he asked for installing the charger, which he did do well. We did not pay him for any washing machine repairs as he did not repair it. We bought the part ourselves because he told us it was against his policy. Overall, our experience reflects unprofessional behavior, poor communication, and questionable repair practices. I strongly advise others to consider a more reliable and respectful service provider. Below are screenshots showing he understood that the consultation included both the charger and the washing machine, and also stating that he knew it was not in the best interest to use an Amazon part for a repair.

VERY pleased with Platinum Flooring. Roman and his team were very good to work with. Roman goes…read moreabove and beyond to make sure you're getting a great deal. He even went above and had his team move our heavy pieces of furniture! If you are looking for new flooring I highly recommend them! We love our new flooring!!

Trevor Lee and the folks at A1 did a terrific job on my roof. Their pricing was fair, their…read morematerials top notch, and the installation was competent and efficient. Cleanup was outstanding as well. I'd use them again on any home I own in Springfield and recommend them highly. John Williams

Awful experience after the storm I had to use them for a second year in a row terrible…read morecommunication didn't replace damaged drip edge. I asked for an estimate to replace the drip edge. They quoted me for the spots on the drip edge. They wanted to replace so they still didn't replace all of the drip edge they replaced my gutters, left pieces of my gutters behind in the yard had to come back out and get it. They didn't sweep the yard with a magnet to clean up any of the nails and screws. Couldn't get a hold of anyone. Took forever to responds to my emails. I have to send multiple emails to get a response, awful experience for using them two years in a row, never will use them again. Complete rush job Need to improve on customer service as well as providing quality services