Steven of Ultra carpet in Stafford just finished cleaning our carpets. He spent 4 hours cleaning…read morestairs, 3 bedrooms, family room and walkin closets. The results far exceeded our expectations!

Scammer: Charged my card 24 hours before Makaya cleaned the house and then didn't complete the job…read moreon 3/1. I was going to meet with her for an inspection Friday afternoon but she didn't get to the place to clean until noon-1 pm. I'm having the place cleaned for an elderly man who is re-locating to Missouri due to health issues. I too am elderly and have a couple disabilities that prevents me from doing the cleaning myself and driving after dark. Makaya didn't finish in time that I could make the hour drive in the dark. Today I went to inspect. She did a good job on the oven, refrigerator and cleaning the kitchen cabinets. The kitchen and dining room floor was not done. I get to the bathrooms, floor as not clean, I pulled out the vanity drawers, they had not been touched. I looked up the vanity and nothing under the vanity had been touched in either bathroom. Photo's below were taken day after she cleaned. This is a house that has been remodeled with fresh paint on the walls and baseboards and all new carpet. There's no construction debris. All that needed to be done in every bedroom is the window seals wiped down and the mini blinds wiped down. On the phone Makaya said no problem. I ask for the tile to be cleaned in the entry way, again she said no problem. She quoted her price and I agreed. Tile to entry way was not touched. Front door tile was not touched. When I text Makala she begin to back track on all we agreed on. I told her I expected a $50 credit back for doing her job. She insisted she could not do that. She never offered to come back and complete the job either. I'm going to file a compliant with the BBB. Caution, she talks a good plan but she will not follow thru. I'm going to try to dispute her charges and reduce her amount by $50. $50 was more than fair considering I had to finish her job. I would not recommend this company to anyone. Very shady the way she charges before she does the work or inspected. By the way, I had a witness to the nasty left in the bathrooms. Just so happen a handyman was outdoors cleaning up, I ask him to come be a witness to the lousy cleaning job.

I have bad knees and can't get down to clean certain areas. Helen came and did an excellent job…read more Everything i ask her to do was done plus more. They leave a checklist of every job completed. They offer changing linens, doing laundry, etc. I will definitely be setting up a schedule with them.

They did an excellent job repairing 2 large holes in our drywall. When completed, we couldn't tell…read morewhere the spot was. Very professional, kind and thorough! Would use his service again, if needed.

I contracted with Ken Wallen in October 2023 to paint house inside & outside. Taken me this long to…read morebe civil about his work. Price was okay. What a mistake! Sprayed the decks - & oversprayed the shingles, painted all the rocks around the house, missed painting several areas, took all leftover paint. What a mess! Every day was a new nightmare. Charged for painting both sides of doors - only did outside with latex paint. I had to repaint doors myself with proper enamel. Blamed me for distance to house, him scheduling to work on gf's bday weekend, the rain, his brother ditching job after 1 day - all the customer's fault. In a bind, I talked him into coming back 1 day to finish outside. Next day - called to find him. 10 am his gf calls, says he took a drywall job & they would find me someone. Sent me a joker with no painting experience or tools - ran him off after 2 hours. He was an emotional mess, unprofessional, tried to threaten me, didn't even finish the outside. Paid him in full for outside & told him if he or anyone associated w him contacted me I would press charges. Military people finish the job. Stay far away from this guy unless you like emotional roller coaster messes. Ken - best not to respond since you know it's all true.

Excellent job cleaning! Talk about shining!!! Jade is Very much into the details and knows exactly…read morewhat works best! She is great with homes AND people! Best yet!! Great prices too.

Great communication, arrived on time, even in a light rain! House siding looks like new again…read morethanks to his powerwashing skills! And no harm to bushes/plants around the house! Thanks Pete!

My first experience with power washing was an amazing one. Affordable. He was probably the lowest…read morebidder in the area which made me a little suspect, I can't lie. But his verbal bid was slightly higher than what he charged. I had received bids twice the amount of what he quoted, so you can only imagine the value I thought I was getting. No, he did exceptional job, and I felt like I ripped him off. An honest power washing contractor at an excellent price. I gladly put my endorsement on his company. He explained the process, met my difficult time demand (did it same day), was extremely helpful and went beyond the service I thought I was getting. He cleaned the entire exterior of a residential house and got mold, dirt, and grass stains off. Even cleaned Windows and deck. Can't tell you enough how impressed I was. Use him, he should be the only one you call. I live in Springfield Mo, and he went to Walnut Grove. I'm surprised I'm his first review.

Just had carpets cleaned by this company yesterday and am very pleased with the results. First, I…read morewas thrilled that when I called to schedule, the telephone was answered by a person - Dana, the owner. (I had called three others that went straight to voicemail.) Second, Dana was very professional, accommodating, and didn't rush through things. She answered all my questions. The team of two arrived on time and were thorough with their pre-inspection and pre-treated certain areas. They use the agitation method which I personally feel is superior than just running over your carpet with a steam hose. My carpets weren't oversaturated. They even brought us new client gifts. I hope to have them back in my home for the next semi-annual cleaning. If you're looking for gimmick promo specials or a rush through job, this isn't the company for you. But if you want quality work by professionals who actually spend time to do the job right, then I highly recommend them.

Away for a week of family time and returned to my sparkling home. Cool Custodians are reliable,…read morepay attention to details and are trustworthy! Thankful to have found them and highly recommend!

Fantastic work cleaning the house. It was a mess when they arrived and by the time they were done…read morethe house was cleaner than its been since I moved in. Reasonably priced, friendly, thorough, what more could you ask forask for?

The right arm to our antique dresser was lost in a recent long distance move. Better Than Ever…read moreRestoration hand-fabricated a replacement arm and assisted with the replacement of the glass mirror. Superior craftsmanship, excellent customer service, and reasonable pricing. Highly recommend!

My concrete floor was unlevel and their solution was to take rolls of plastic and tape them down to…read morelevel the floor . A role was 17 layers thick . This voided the warranty on my luxury final blank flooring. They refuse to fix it at their cost and wanted me to pay for the fix as well as the original install .