Pipe broke in our master bathroom, Service Master was quick to respond and dry out the floors then replace all the floor in my master bedroom. I am happy with the finished work. I would recommend them for your restoration needs. read more

I had an appointment,waited for 5 hours, but no one came. I called my insurance and requested to send me another inspector from a different company. read more

If I could give negative stars I would! I signed a contract with service master last year and the work hasn't been finished. The work that was done was done poorly or incorrectly. Not only that, but at one point (before the work was finished) they came to my home and demanded the insurance check saying they would not leave until they had received it. I have been trying to reach them regarding the finished work and fixing the issues but I have just been dodged. I call, leave messages and texts and I get left on read. It's horrible! I've reached out to my insurance and they suggested filing a legal claim. I think I'm just about to do that if I don't get some answers. read more

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Jackie and Jonathan from ServiceMaster Critical were amazing!! My medical office had an unexpected leak which turned into a lot more underlying issues, they were quick to respond, efficient in completing the work within a timely manner, and getting my office back up and running full force. We would highly recommend them for anything that comes up. The work they did was beautiful, outstanding, and phenomenal. read more

Please be advised that A plus Servicemaster DBA A Plus Homes license has been suspended by the California State License Board on 12/0419 see the link below: http://www.cslb.ca.gov/OnlineServices/CheckLicenseII/ComplaintDisclosure.aspx?LicType=LIC&LicNum=858819 This is a public disclosure. They cannot perform any work/contract without further violation from CSLB read more

Contractor Bobby "Doru" Moise was found to be non-compliant on a recent AMCC Arbitration decision and the California State License Board(CSLB). Doru Moise was ORDERED to REMOVE a Frivolous Mechanic's Lien and PAY for damages occurred during a botched reconstruction project at our home. Contractor was fired August 2019 and Doru Moise filed a mechanics lien 6+ months after being terminated (that was not legal) and was determined "frivolous" by both CSLB and AMCC. A Plus Homes, AKA ServiceMaster A Plus Restoration has no quality control, poor workmanship, no supervision and lack of professional conduct. Contractor has a history of this illicit behavior. My original review was scrubbed by ServiceMaster A Plus Restoration to hide the reality of determined facts on the record. Additionally, under oath Doru Moise admitted in his testimony that the frivolous lien that he filed was not legal and proper. (Please refer to AMCC arbitration hearing transcripts for details) Contractor is also being sued for additional damages and mechanic's lien removal in Riverside Superior Court(Hearing set for 12/03/2020). Please do your due diligence and research on CSLB.gov regarding license 858819. License suspension is eminent (10/22/2020) with possible license revocation within 90 days. With license suspension, contractor is barred from performing ANY contracting work. I would have left 0 stars but yelp would have not allow it. For further license details please follow the link: https://www.cslb.ca.gov/OnlineServices/CheckLicenseII/NameSearch.aspx?NextName=A+Plus+Homes&NextLicNum= Watch this space. read more

I had water damage in my house, they came in my house dryed everything out in a professional order. Mike the guy who came into my house was very sweet and kept his crew on time. I was shocked that my house was back to normal in just a couple days. - Thank you read more

service master aplus is a reliable company work with them on lots of jobs they gave me peace of mind

These people are fraud they made accusations of not getting paid by my insurance company and then came after me. I did not appreciate the rude and accusatory conversations I have had with them.. When the error was on their part and they had an inaccurate address on file.. Horrible horrible!!! experience very unprofessional considering all they did was put a plastic with sand bags that didn't withhold the winds.. AVOID these people they don't have their affairs in order.. read more

This is my second time using their service, and again, I am happy with their work. I had a leaking water heater and it was causing mold build up in the are nearby. They responded to my service call quickly, inspected the affected area the same day, and came up with the estimate the second day. Their itemized estimate was clear and detailed, and their price was fair. After a few phone calls to clarify and to finalize, the repair work started promptly. They finished the work on time as promised and left the area nice and clean again. Overall, they showed their professionalism, courtesy, and quality in the work. I wish I will not have accident like this again, but if it does happen, I will not hesitate to call Servicemaster A Plus again. read more

This bussiness is really bad.They bounced payroll check on 2-16-2015.They used excuses not to repay one after another and hang up the phone rudely. Do not trust this business and peoples. read more

Bobby at Service master plus came recommended from My real estate agent and my loan officer. When the work was completed everything looked great. The communication during the process is bad. I hired Bobby but he then sent a subcontractor that was late and liked to argue about what was and was not in the bid. I asked Bobby for a rough timeline or a schedule of when repairs would happen and I never got a reply. My home insurance called and said they needed proof I got a new roof within 6 weeks of the repairs starting and I said "no problem the repairs should take 2-3 weeks."Bobby and his subcontractor Chris quoted me 2-3 weeks for everything to be done. 5 weeks later the roof was done. I asked Bobby for some documentation from the roofers about what exactly was done so i could show my home insurance. This was on a Thursday night and Bobby emailed me that he would send the info to my insurance man tomorrow Friday. I needed the documents sent no later than the following Thursday. As of Monday no documents were sent to my insurance man, I called on Monday, Tuesday, Wednesday, finally on Thursday the documents were sent to my insurance company showing that in fact I had received a new roof. My house closed escrow August 5, it is now October 7 and service master plus is not done cleaning up their waste as well as completing the job I was told should take 2-3 weeks. This is a classic example of Over promise under deliver. read more

My insurance company hired Service Master Restoration after a drain back up. They came in and performed abatement with subs. The sub wasn't good at all. They were supposed to cut 24" off drywall. On one wall they cut 25" because the idiots measured from the top of the carpet instead of the slab. That means you can't use a full half sheet of drywall, wasting 48% of the cost. Now it is much more expensive for me as drywallers charge by the sheet. This is not entirely Service masters fault, but they should be better babysitters with their subcontractors. Communication was pretty bad throughout the process, but it was remedied fairly quickly when communication went awry. They worked pretty quickly, but since it was an insurance gig, they just did what they were paid to do and left me with a construction site of a living room. If they were better at service, I think somebody should have been there to talk to me about putting the house back together. I also had to spend about an hour pulling up staples and nails that they left from carpet and baseboard removal and they didn't bring the proper tools for the job. I gave them a couple to borrow. They get two stars for the job they did, and lost one star for dismal attention to detail and lost the other two stars for the job they should've done. read more

Came downstairs to a flood in my kitchen. Called my insurance company and they sent Service Restoration. They check for mold and mildew. Brought in 8 strong fans and a de-humidifier. They were very loud but did the job. After 2 days of constant noise Service Restoration came back and checked for mold and mildew again. They were polite and left everything clean. Insurance company was happy and so was I. read more