Living in a 1910 home with water issues incessantly is no fun. I needed mold remediation and clean…read moreup. Ron did the estimate and was incredibly fair in his pricing -- he and his team of Jesus and Nicolas were very thorough and great communicators throughout the 3 day process or was it 4? I would highly recommend Ron and the team at A2Z Restoration for water issues inside their home. They brought in air scrubbers and cleaned the basement and removed the moldy sheetrock and made our home safer. The bigger fix is a french drain but this cleanup was necessary and thanks a bunch to this firm.

A2Z was very professional and the job went smoothly. They removed all the affected pieces and…read moredried the area, leaving it clean and ready to be rebuilt. They were efficient, easy to work with and reliable. I worked with Idan, the PM who came by for the original estimate. He was informative, made helpful suggestions and answered all of my questions. I did not get any other bids, so I cannot comment on the value of the price, but they completed the job in a timely manner and no additional costs were incurred following the original bid.

If you need a professional team to address an emergency water heater failure that spread water…read moreunderneath ALL of your flooring, you will find expertise and empathy in the team of Justin, Camilo and Sophia. Starting with Justin's prompt inspection, he objectively assessed the damage and walked me through the possibilities and next steps. He was realistic yet reassuring. Then the team of Camilo and Sophia were amazing. Arriving late in the evening they worked for hours on the water remediation job that included pulling off molding/floor boards and setting up fans/dehumidifiers. Despite the scope of the remediation growing, Camilo and Sophia showed their experience by staying calm and just working through the issues. Their professional demeanor and calm made you feel they were taking care of everything and things would turn out ok. The team provides an invaluable service in times of crisis. Bottom line, they will take care of you.

We discovered a leaking toilet in our upstairs bathroom was leaking down and causing wet spots in…read morethe ceiling and side wall of our downstairs laundry room. I've never had to use a Water Restoration service before so I browsed trusty Yelp and reached out to Fire & Water Damage. Glad fellow Yelp friend Karen W gave a glowing review! They seem to answer calls 24/7 and I was able to schedule an appointment quickly. Mike was main point of contact and gave us an estimate and scope of work. Basically, they had to tear out the drywall and insulation from the wet area, dry and dehumidify the area for days, and then put on moon suits and remove any mold. We were able to have 2 techs come on a Friday and then let the dehumidifier run over the weekend. We also had to tear out our upper cabinet since the top was damaged by water. On Monday, they came back to remove any leftover mode and patch things up. The total price came in well below the estimate, which is a huge plus. Very happy with the service and efficiency. If you ever suspect you have water damage from leaks, call these guys and get the problem resolved to ensure mold doesn't form or worst, spread. Note that their services are purely restorative - they'll dry out the water-damaged area and get rid of all the mold. You'll need to hire a plumber first to stop the leaks and then afterwards, a drywall contractor to patch up the holes with insulation and new drywall followed by texturing and painting.

I was very pleased, and relieved after meeting with Jackie and her team. The rain made its way into…read moreour ceilings, Jackie and her team were quick to attend our water damage. Not only was the service very fast, the repairs of our roof were made immediately to us, after we had a slight break in the weather. Thank you Jackie and Team for the great service in Vallejo.

Water damaged our floors and wallls after a leak in our refrigerator. That meant we needed to clear…read morethings up before it got moldy or caused any more damage. Jackie was immediately responsive even late at night. She was always on time and very useful in maintaining contact with my insurance company to make sure everything moved along quickly, so we can get back to our lives. She had great advice on how to deal with the problems of the house being turned inside out while dealing with insurance and repairs, really saved us lots of time and money dealing with all that. She was always respectful of our house and our time. I can't recommend her and her crew strongly enough.

ServiceMaster was engaged to remove bad cigarette odor from my house. First they recommended attic…read moreduct cleaning. Then they washed everything: walls, ceilings and floors. Then they ran air purifiers for several days. Smell is now mostly gone, except around front entrance door and around access door to the garage. I am still working on that smell. Also, it took them a few days to come get the air purifiers. Overall I am satisfied with their work. They were responsive and professional.

Upon return from our vacation, we found that we had a lot of water damage because of a leak from…read moreupstairs bathroom seeping through ceiling downstairs. ServiceMaster team came right away and started cleaning and restoring the affected areas. Christopher Garcia is the Project Manager, and he is thoroughly professional, communicates very well, and answers all questions. He goes out of his way to help us out. It was amazing to see how he was managing his team as well! I highly recommend this business.

Thank you to David for coming to deep clean my carpets and leaving them like new! The odors and…read morestains gone! The price for their services reflect the quality of their work! Highly recommend!

Charon and David did an amazing job! I had 4 rooms and a living room rug cleaned and they all look…read morelike new! They were efficient, friendly and professional. Charon explained why some stubborn spots weren't coming out of the carpet and had the correct treatment for them. I will definitely use them again!

Quick response. Very nice person. Came over, heard our concerns and checked for moisture with a…read moremoisture meter. We didn't need his services but he did provide some advice to help us with humidity. I pray we don't ever need a mold remediation but if we ever do I'll be sure to hire 3 step. Thanks for your help.

Oscar responded to my message right away and had availability to address our mold problem quickly…read more They provided a reasonable and thorough estimate, and responded to all of my additional questions about their plan. When executing the plan, they reached out because some additional work was needed, which would result in a reasonable and minimal additional charge. I appreciated the transparency. When finished, they helped coordinate with a handy person who was coming to do some repairs following their remediation and demolition work. Throughout the process, it was an efficient and enjoyable experience to work with 3 step. Thanks team!

Javier, the remediation project manager, was great. He was great with communication and very…read morehelpful and attentive. No problem there. If it were just the remediation, 5 stars. However, when it came to the restoration, Manny, the restoration project manager, fell short. Very little to no communication from him. I had to use either Javier or the office manager Brandi to communicate with him. His estimate included many extra items and was impossible to reach to sort it out. I was also assured the restoration would be done in a timely manner but took a week just to come and do an inspection/estimate, another week to receive the estimate, then never followed up to go over the estimate. All the while, I had to inquire almost daily to keep things moving. I eventually decided to cut ties and go with a different company. I would recommend this company for remediation but look elsewhere for restoration.

I really loved MycoDry Systems service! From how responsive and personable Ed was, to how…read moreresponsive and efficient Sara and her team were during the actual demolition and roof repair. I had a leak from my ceiling from the upstairs neighbors' dishwasher flooding. Ed came to check out the leak and put a fan to dry out the ceiling. When we found out the building had insulation instead of bedrock, Sara and team came to do the mold and wetness inspection. They were very considerate of my kitchen/dining area space, installing a tent to contain the dust, and moving my furniture and household items gently out of the way. After they cut holes for inspecting mold, and then patched the areas with dry wall, I did not like how textured they patched the ceiling. It was very obvious which areas of my ceiling got work done. However, Ed reassured me that the texture would be scraped down when they came back to do the paint. Indeed the texture was scraped down to match my existing ceiling and after a few layers of paint, I couldn't even tell that work had been done to my ceiling! Sara and another worker were very good about showing me the work/progress along each step, confirming that I was happy with the work, explaining the demolition and what they found, and also tidying up my kitchen/dining area when they were done with the demo/patching/painting. I loved how quick they worked, how responsive they were, and the end result.

If you're looking to get your carpets REALLY clean, book with them ASAP! I've been dealing with…read morethem for about three years now and their customer service is 10/10 every single time. Super respectful, they take their time, and never rush the job. I have two French bulldogs and every time they come, they get ALL the smell out of my carpets. Like brand new fresh. They're the best, no exaggeration. If you need your carpets done, book them!

Amazing service i had a small issue when i pulled my rv out of storage and was detecting a heavy…read moresmell of mold. Not only did they preform a mold treatment but they were able to rid my unit of the smell an also restored my carpet back to its original glory. It looks brand new, thank you again for taking care of this issue and making my family safe. The price was extremely fair and i will use them again in the future in my home.

Jojo, (my response project manager) was on-scene at night of the apartment fire and patiently and…read morewalked me through the restoration process and what was to follow. He stayed late to make sure the board-up and immediate clean-up was done right. In the days after, he followed up and made sure there was a smooth handoff to the rest of the ServiceMaster team. He's a great communicator and listener and did a lot to ease my concerns in a very stressful time.

Normally I don't spend time writing review, but for this one it my pleasure and happy to write…read morethis. I just wanted to say we appreciate you Josh! You are what CUSTOMERS SERVICE is aboutl. When the water leak happens and the ceiling came down. My wife and I was stressing out and having some anxiety. I just wanted to say thank you and appreciate you for walking us through the whole process and being very patient with us, having the empathy and understanding what we were going through. Thank you for reliefing some of our stress!

Enthusiastic review: "Absolutely love this company! They did…read morea full remodel of our home and we couldn't be happier with the results. The whole process was smooth and the quality of work is fantastic. Highly recommend them to anyone looking to remodel! "we have us a forever contractor " Thx Adam

Adam and his crew was nothing short of impressive!! Our home was in desperate need of new…read morebathrooms, so I reached out to Creative Construction Company and Adam was quick to respond. He met me at the job site, to give me an estimate along with a time frame to begin and finish the project. We agreed on a contract a very short time later. He began construction on time and ended the project EARLY; unheard of, it was wonderful!! It was quite a project, and came with a few unknown surprises. This did not phase Adam or his team. It was addressed, we came to a solution quickly, and moved forward without hesitation. Creative Construction Company was always available for all of our needs, saving us so much time and headache not needing to figure out how to get product or accept product being delivered to the house. Thank you Adam and your team for a wonderful experience, we LOVE our new bathrooms!!!