I brought my 2018 BMW X5 xDrive35i to this Valvoline on 1/29/26 for a routine oil change and paid…read more$152.43. Before service, my vehicle had no oil leaks, which was confirmed by their initial inspection report. A trainee worked on my vehicle during the service. After the oil change, I was suddenly told my car had an oil leak and was given a second inspection printout that directly contradicted the first. I drove straight home and immediately found fresh oil pooling in my driveway, which continued to worsen overnight while the car was parked. When I returned, I was told the drain plug was cross-threaded. That explanation later changed to the damage being "pre-existing," despite no leak prior to service and no disclosure before reinstalling the plug. I was then sent to BMW and told to contact Corporate. BMW's inspection resulted in an estimated $5,000 in required repairs related to oil leakage and associated damage. Valvoline Corporate later attempted to minimize the issue by saying reimbursement was "at the discretion of the shop," even though this damage appeared immediately after their service. Between poor workmanship, contradictory documentation, and shifting explanations to avoid responsibility, this was one of the worst automotive service experiences I've had. A simple oil change turned into thousands of dollars in damage. If you value your vehicle--especially a BMW or any car requiring care--do not trust this location.

Had a wonderful experience. Had a clean shop and a fast efficient crew that got me in and out in…read morejust a few minutes! Friendly service and the manager Adam was super nice and informative. Would definitely recommend this place and I will be coming back for my next oil change!

Great service EVERY time! Pablo, Rayya, and Elijah are THE BEST in Atlanta!!…read more Not only are they knowledgeable, but they genuinely care and take the time to educate you. I always wait in the lobby, and I've seen firsthand that they treat every single guest the same with respect, patience, and kindness. I witness true teamwork every time I'm there. You can tell they support each other and run like a well-oiled machine. Their customers aren't just strangers... they're treated like friends. Highly recommend! This team sets the standard!

Pablo and his team at this Jiffy Lube are amazing. I only go here and nowhere else. I have 3 cars…read moreand bring them all here. Fast, Friendly, Affordable. Saved me thousands from not going to the rip-off Dealerships too.

I happened upon this place after being sent to a different place that actually did not have it…read more The people were very nice and accommodating especially Jake who was willing to clock in early to service my vehicle.

grease monkey in marietta were great on austell rd. dion was outstanding for customer service and…read more was kind, profesional and went above and beyond to make my visit awesome.

I went here right before the holiday season and got my oil changed by Jordan. He checked all my…read morelights, brakes and made sure my car system was reset indicating my oil change was complete. It didn't take him long at all despite it being a busy Saturday weekend before Christmas. I've been to this location before and they always do a good job. I highly recommend.

I've gone here for five year, but never again. Right turn indicator replaced a year ago without…read moredifficult. Day before yesterda, they can't replace the left light (and now it's broken). They keep saying "It's broken on the inside.". Their three mechanics are the only ones who have ever touched it. Nothing said about Check Engine or Tire lights. This morning my hood wasn't closed and there was no oil in the pan/engine. I wouldn't recommend and won't be going back. I can't believe I have to start getting oil changes from the dealership from now on.

Update: Initially we had a good experience (see below) and I had rated this a 3 star experience as…read moreit was clean and decently priced. Unfortunately just a few days after having that work done we found an oil leak in my husband's car where there never was one before. So we will need to take it elsewhere to have that fixed as well as paying to power wash our garage floor in our new home and in the driveway of our previous home (we were right at closing in our new home when service was performed) Based on the sign outside I think it may have been opening day when we stopped in. Both my husband & my cars needed an oil change badly. We were behind. Stopped in without an appointment on a Saturday around 11:30 and were able to be seen right away. Staff was friendly and professional. They had to come over and interrupt us twice and each time they were very polite in the 2.5 hours we were there to let us know his car needed two tore replacements. We're about to move out of state and need things to be easy right now and the price was average so instead of taking more time to shop around we just told them to go ahead with the work. The space is clean and they have a living room style seating area. They also have a cooler stocked with bottled water. My only complaint is that I do with instead of a living room style seating area, that they had tables and chairs. With so many people working from home now including myself, it would have been great to be able to get some work done. The only cafe close by was closed so no other options in walking distance. Also the only outlet we saw was tucked into a corner very close to the bathroom so we sat at a bar night chair while my husband stood and every time someone needed to use the bathroom we were a bit in the way.

Had to quickly find a place to fix an unknown issue with my car. Not only did Christian Brothers…read moreshow amazing hospitality, but they were very informative and made sure I understood all that was going on with my car issue. They were able to identify the issue and resolve it in a timely manner. I know for a lot of car repair shops, it often takes days maybe even sometimes weeks to do a big repair. In my case, I had a semi-intense repair needed for my engine and they were able to resolve it within 2 days. As a woman, it is important to me that I am being treated fairly and with kindness when engaging in conversations and inquiries with a car repair shop. The shop was very clean which is important to me since often times, people will choose to wait in the shop why their car is being repaired or services. As stated, they were very informative, approachable, and even showed pictures displaying the issue of my car while also providing the severity of it. It's been about 3 weeks since my repair and I haven't had any issues with it since. Definitely will be my go to car repair shop if I ever run into any issues in the future.

Recommended. This is…read morea newer location. Expect the consistent quality of the Christian Brothers brand. The waiting room is comfortable; they have some snacks available, free wifi, a clean bathroom, and comfortable seating. It was a bit cool when I was there, but I could also be cold-natured. The service was very good. They were prompt; they explained my options; they gave me up-front pricing. I had made an appointment but arrived almost ninety minutes early; they took me in, and got to me a bit earlier. The garage is behind a RaceTrac and across from a hospital; it's a busy area, so you have to get in either by going through the RaceTrac parking lot or going down by the hospital and (depending on where you're coming from) maybe doing a U-turn. Not a good or a bad thing; just something to be aware of. Services aren't the cheapest, but they do it right and guarantee their work. Good place, recommended garage.

Good place to get your oil changed. Friendly service and you can tell that they care. I was a…read morelittle sad to see that the guy who used to change my oil. No longer works there. However, I will still continue two patronize this place, as they are very good at what they do and friendly.

For my last oil change l brought my own oil and l paid less than $30. I did the same thing today…read moreand l was told it would cost $120. Why such a drastic difference? No stars for no service!

The service and professionalism here are excellent. I came in for an oil change and was in and out…read morein about 30 minutes. They also honored their promotion (5th oil change free after 4 paid ones) so this one was free! The only drawback is the location itself. The parking lot is small and has a number of potholes. The waiting area is decent, but outdated and could use an update. The Austell Road location has closed down, and customers are being redirected to this location. Personally, I preferred the Austell Road location. It had a larger parking lot and the waiting area was more comfortable. Overall, I had a good experience thanks to the quick and efficient service.

Went in for a routine oil change and check engine light. I did have to get a unexpected issue…read morecorrected. But it was well worth it. The next day my check engine light came on and I called the shop. Luke was very professional and asked me to bring it in. A minor issue caused the light to come back on. They were honest and fixed it and didn't try to force me to spend more money on the issue. My family and I have been coming here for over 5 years. I highly recommend this shop. The staff was friendly and nice. They offer coupons and discounts if you work for public safety.