Have scheduled a reasonable job and price. Seemed more worried about the job being unnecessary and…read moresaid a complete kitchen faucet replacement would be more advantageous. With a 10 year warranty, had it repaired with warranty parts. Update: requested return of the plumber to follow up on his repair as a problem still existed. Plumber denied there was a problem. A handle adjustment is all that is needed. I was uncomfortable with conversation finally cancelled the return visit. I do not recommend.

We have used Servant Plumbing twice for our Mt. Pleasant home. They are responsive & terrific…read moreplumbers. I highly recommend them to anyone in the Charleston area.

During our scheduled annual service, Mel (our service technician) found a few things that needed…read moreattention. He explained everything in terms we could understand so we could make the best decision. We have been customers for years and have always been satisfied with the level of service and integrity. We recommend them highly!

All I can say u better get at least 4 quotes before signing off on any air cond. Quotes because…read morethey all want retire next week including carolina climate control. I would go with goodman next time.

Prompt service, capable repairmen. You get my vote Rudd Plumbing! I'm confident I'm in good hands,…read moreand I highly recommend

I was called and offered a "complimentary whole home inspection" only for them to get to my house…read moreand say it was just the hot water heater. Great marketing technique, terrible waste of time and follow thru.

The technician was very prompt, professional and friendly. Explained everything so I could…read moreunderstand it in order to make an informed decision.

I recently hired Preferred Home Services when I had an issue with a digital thermostat. Their tech…read morewas extremely helpful and was able to replace the unit, but I was floored by the total cost of the visit. The service call was on a Sunday, so I certainly understand the premium charge. But I was essentially charged $500 for labor to unplug and plug in a new thermostat (a $200 part). No new wiring, just plug and play. The tech did check the furnace and air conditioner, but my total bill was $700. Again, I understand the Sunday premium charge, but a $500 labor charge is way too extreme. I'm rating them a 3, only because the tech was very helpful, but I would have rated them much lower because of an obvious price gouging practice that this company uses, which was extremely disappointing. I've learned a very hard lesson to never use them again..

Justin Todd, the owner, was very prompt when I reached out about replacing a water heater. He came…read moreover, gave me an estimate and from then on the experience was exceptional. He was courteous, knowledgeable, and professional. The quote was spot on and he left the worksite clean. His communication throughout the experience was top of class.

I have New AC installed with this company and after 2 months it is stopped working and tried to…read morecall and text him plenty of time but He never replied or answered the call ...bad service

This use to be my go to plumbers. In recent weeks they have been completely unresponsive. They…read moredon't return calls and fail to show up. I'm not sure what happened to the firm, but I recommend to try someone else until they fix their issues.

This was our first time using J Stephens Plumbing. I had called another plumbing company to fix our…read morehot water heater. After four days and no one showed I gave J Stephens a call. They were very professional from the beginning. Kyle came out this afternoon just as I was told he would be. He was quick, professional and did the job in a timely fashion. We will definitely be using them for our plumbing needs in the future.

Al ( the plumber) and his apprentice Carson arrived right on time to connect my new grill to the…read morededicated gas line we had installed when we built this house. We opted not to get an outdoor kitchen ( which I do love) after having one catch fire in a brand new home we had built in Texas. FYI, the fire was all due to bad installation from the outdoor kitchen people , but it scarred me emotionally enough to only have a grill I can push into the back yard in case of emergency. After being told by first responders that my house would have exploded shortly, I knew we would be ever vigilant should we do this again. Al looked over the area and where the hook up valve was located and offered us sooooo many better options than where the builder had put it. He really knew his business and we were confident that for safety and aesthetics he was exactly the man for the job. And boy was he. He removed the old hook up valve which was poorly installed to start with( yes, this is a new home) and moved it to a much better location with all new hoses, connections and everything else needed for the job. Talk about a difference. He also had every tool for the job so there was no running back and forth to the store or back to the business. That was really nice. Carson, his apprentice was also incredibly helpful and found the wire needed in the grill to hook up to the starter. We were afraid that Lowe's wouldn't get there for the delivery in time and we would have to pay for another service call, but they made it just as they were finishing! A job WELL done!! Soooo, how do you like your steak?

Second interaction. First was brake / fix of ac unit in summer and second was preventative…read moremaintenance visit #1. Had same technician (Rob) both times. Fantastic experience for both. Easy going, very communicative and able to explain things so we can understand them. Super responsive, on time and very reasonably priced.

I had Atta boy come out on a weekend to replace a water line at the back of my Mobile that had been…read morethere for 38 years. They charged me $2500 for about two hours work. Thought that was really high but it was on a weekend. Later I had them come back to replace my water heater ay another $2500. Her it is a1 1/2 years later and one of the fittings they put in developed a pin hole. Again on a weekend they came out and fixed it for another $1300 for 20 minutes work. I called about the quality of the replacement parts they use and asked for a manager and got some plumber and he told me that's the quality of the parts they have nowadays. So now I have to worry about leak's every year or so. I will never call them again, PERIOD!

Lowes hired the crew from Atta boy plumbing to install my new toilet. Chris and Josh brought all of…read morethe right equipment. Beforehand I was contacted that I needed to get the toilet water line. They were professional and knew how to take out my old Toto toilet and put in the new Koehler. I'll hire them again if I need more plumbing work I can't handle.

We woke up on a Monday morning to a leaky faucet in a house we bought 6 months ago…read more We tried to go through the home warranty, and they couldn't get anyone out for 2 weeks. Josh, the Drip Doctor, called me within five minutes of a home advisor search, and came to diagnose the problem same day. Then, he came back the next day to fix the problem. Josh also worked with our warranty company to help us get reimbursed for covered services. The job was done right and quickly. He's a plumber who works with a sense of urgency and cares about families and their homes. I'd recommend Drip Doctor to anyone!

Very responsive. Joshua came out on time, gave us a reasonable quote and do exactly the work that…read moreneeded to be done. We are very happy and will be using him for future projects....thanks again!

small hiccup with the appointment in the beginning but was resolved quickly. Great techs, even…read moreshowed me where the relay was burnt. replaced on the spot at a fair price. Cleaned everything. great company

It was Sunday evening when I discovered a plumbing problem at the house. I decided to put out a…read morerequest a quote through Yelp so I could see who was available and get some pricing for Monday morning. I've had this issue happen years ago so I was pretty confident in the fact that I needed my main line snaked/augered. I feel like the whole point of doing these requests is to get the info you need without a bunch of phone calls and visitors to the house, but it feels like pulling teeth trying to get a quote out of someone. I understand there are variables, but I'm including a description of what I need... at least give me a ballpark. While Holy City is one of the ones that would not offer any pricing, they did offer a free estimate and they also got back to me Sunday evening within minutes of putting in my request. I went back and forth on the app and set up an appointment for Monday morning between 10am-12pm and was told I would get a text 30 mins before to let me know someone was on the way. Well 10-12 came and went with no tech, no call, and no text. I did shoot them a message at that point letting them know that nobody came. A while later, they sent me a message saying that my appointment time had changed and would now be between 3-5pm. No apology or acknowledgement of the missed appointment from that morning. So I replied, "No thank you. You already no call/no showed our first appointment". I get no response on the app so I figure what's done is done. Then I get a text around 3:15pm letting me know a tech is on his way to my home. I responded with a shortened version from above and that I no longer wanted service. Then it seemed I was getting a new message from an Aaron D stating he canceled the appointment and was sorry for the confusion about my appointment. I pointed out that there was no confusion about the appointment and that I was ready and waiting the whole time to which their tech no call/no showed. Then they just reschedule me for 5 hours later with zero explanation or apology. At that point, the problem was already fixed by another plumber from another company who was more reliable. From there, Aaron did apologize for the inconvenience and acknowledged that the mistake was on their end and he would deal with it internally. Based on other reviews and the quick response to my initial inquiry, I was really looking forward to a great experience. Maybe this was a fluke for them, but I can only go off of the experience I had and it was quite disappointing. I'll add an extra star for Aaron reaching out to remedy the situation and acknowledging their mistake, but I won't be recommending them to anyone else.