Signed up with a promotion that was promised after 3 months of billing.They made unauthorized…read morechanges to account after technicion randomly dropped off a box 4 days after installation claiming it was part of my plan but never activated. Contract amount changed next month apparently due to this box that was never even activated or opened. Had to pay higher bill and return the extra box. Still constantly assured I would recieve my promotional credit after 3 months. 4th month in, supervisor even promises all mistakes corrected and would recieve the credit within the week. Week later told to wait another 3 months. 4 months into service, 9 phone calls(generally an hour or more of wasted time), always lies, always told its taken care of and never is. Constant lies even from supervisors. Still waiting for credit now pushed to 6 months. Terrible business. I've held up every part of my end and even had to pay extra for their mistakes but they will not follow through on their word and issue the credit I was promised since day one. I am now told to wait another 3 months for said promo credit. Please do not use this company nothing but lies and problems

Worst but only internet on the planet this is no joke . Just trash I wish someone would give them a…read morerun for there money and run cable out here. Everyone would switch over.

Pay for 1 gig and can't watch TV without buffering every 30 seconds. Phones drop wifi constantl…read more Can't work from home as a physician. Service techs here 4 times in last 2 weeks and everything is worse now than ever. Can't get a supervisor to call me back and they are never available when I call. All that for 283$ per month!!!

Requested service to repair the cable leading from the modem to the wall. Technician MARK responded…read morewithin 2 hours of my call. Repair completed within 20 minutes and Mark extremely professional.

It is compelling that I take this initiative to insure that Service Electric Cable TV Customer…read moreService Rep known only to me as "Marilyn" gets well-deserved praise. I was randomly connected to her by phone call to her workplace at Service Electric Campbell Drive location in Wilkes-Barre, yesterday. She has a pleasant talking voice. My informed decision to switch from Frontier to Service Electric (SECTV) is thanks to Marilyn's knowledgeable communication skills. She offered me full explanations of download speeds ranging from 50 Mbps to 2,000 Mbps. This employee deserves to be recognized not only by me, but by her Supervisor at Service Electric, for the friendly-service she provides customers. SHE CARES!

I finally got rid of service Electric! I'm with Xfinity Internet now and I'm getting way faster…read moreInternet for cheap. I didn't realize that service Electric was given me 245mb per second that's shit Internet and I'm with Xfinity I'm getting 1000mb per second and it's way faster!!!! Service Electric sucks really bad I'm glad I got rid of them thank God my PS5 and Xbox series X is running much faster and downloading games faster too. Thank God for Xfinity Internet. It's much better and faster too. I'll never go back to service Electric they suck ass. I'm glad I made the switch to Xfinity thank God!!!!

Very unprofessional over priced. Giving my Mom's son a hard…read moretime canceling her service. I'm an agent on POA. Now they want copy. Yeah right, a damn cable company. Mom could barely speak on phone trying to cancel. Put on hold forever. She isn't in hospital since 511/26. Very inconsiderate customer serv.Is in hospital.

I would give them less than 1 star if I could. I am so happy I moved away from the overpriced…read moremonopoly they have on internet in Monroe county. The prices are high, quality is okay I guess if you consider good quality internet to mean you pay a lot for speeds they never meet. To top off this long history of them ripping me off I canceled my service and had to pay for two months extra because they lost all info on me calling to cancel my service. They left my internet running in a house I sold with no modem and no data flow that I canceled and charged me any way. This business is a disgrace and I hope someone comes in and undercuts you and puts you out of business.

Alway great service. Service since they have been in business, many years. My parents also had…read moretheir service since the first of their business. Very nice installers, neat, clean, & informative. No questions unanswered. What more could you ask for. Thank for the best service ever. BR

Scary! Went to look into satellite tv as I'm sick of paying cable prices. The older man wreaked of…read morealcohol, he was rude and nasty. He began talking politics. That was it! I tried to walk away and he kept after me, angry that I was walking away. He wasn't speaking directly to me anyway, so I decided to walk away. I'm not going to listen to ignorant political speak when I'm looking for tv service. That's NOT what I came in for. Then he became nasty when I walked away! Definitely not my kind of business.

The worse company I've ever dealt with. All of the agents are misinformed concerning the service…read moreand their ability to rectify situations. Hidden fees involved in every step of their contracts. Tread carefully if you are considering dish as your television provider.

I had Mark come out on a service call today. He was so efficient and pleasant. He corrected our…read moreproblem plus he went out of his way showing us options we didn't even know we had. He is an asset to Service Electric in Wilkes Barre and does a terrific job.​

I have the cable and internet service from them and I have no problems with either. And once we got…read morebehind on uor bill and they worked with us until we were caught up.

I wish i could give 0. The staff is insane, very rude. Prices are outrageous for the connection to…read morego out for hours at a time while im working forcing me to use a hotspot anyway. They shut your internet off if you have a complaint or dont like you. No other providers cover the area so they abuse it. Disgusting business that has been reported to the BBB.

POS service. Goes out many times throughout the day for 15-20 minutes at a time. Then about weekly…read moreit's out for 12-48 hours at a time. Ladies answering the phones at the office are SO rude. They always blame THEIR provider for THEIR service being out. Ah, I'm paying you, it's your fault it's out!