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Service Bus Tours

2.1 (7 reviews)
Open • 7:00 am - 6:00 pm

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Moon Light Transit

Moon Light Transit

(3 reviews)

Unfortunately, the service provided on our wedding day fell significantly short of our expectations…read moreand, more concerningly, was both unsafe and unprofessional. Safety Concerns The driver attempted to overfill the bus, trying to fit the entire group of over 120 people despite the bus not having enough seats. I personally had to intervene to ensure people were removed from the bus to avoid passengers standing in the aisles. After the fact, we learned that some guests were forced to sit on each other's laps, and the driver reportedly drove erratically to the destination causing two of our guests, who were NOT overserved, to vomit right when they got off. The safety of our guests was compromised, and the shuttle service was managed in a way that was neither professional nor responsible. Service Issues Once I managed to get people off the first shuttle and ensured the driver returned for the second trip (as per the contract/itinerary and what we paid for), the remaining guests were finally able to board. However, the second shuttle was only about 25% full, which underscores that there was no reason to overfill the first bus in such an unsafe manner. Impact on Our Event Because of these issues, my wife and I missed a significant portion of our after-party, as we had to deal with ensuring our guests were transported safely--something that should have been entirely your responsibility. Overall, your service was unprofessional and unsafe. It appeared as though the driver was trying to avoid making the required second trip by overcrowding the first shuttle, which we found unacceptable. The Result After flagging our feedback, not only did we not receive any form of compensation for the poor and unsafe service - they offered a $500 gift card for us to use them again which is wild to assume we'd use that service again.

I have been taking Limo's to the airport and special events for many years now and I rate this…read morecompany as one of the best. The driver was early and very professional for my first pickup. Because of this i have used this company for a while now and I can tell you nothing has changed. If there is a problem the driver will call you and if I have a problem I was always able to pick up the phone and call the driver as well. This company is very professional and will always work to make sure you have the best service. I highly recommend using Moonlight Transit for your airport or transportation needs.

Super Trans

Super Trans

(2 reviews)

Two years later and their drivers are still horrifically dangerous and incompetent. How does…read moresomeone driving a full sized school bus at 7:30am "zone out" and hit three parked cars? Again, I definitely wouldn't put my kid on a bus driven by anyone who works here. Their insurance company was also an absolute nightmare to work with as well. Below is the text of my initial review from 2018: I would never want to put a kid of mine on a bus operated by this company based upon how I've seen their drivers carry out their duties in my neighborhood. My mother was a school bus driver for most of my life (in Connecticut but still) so I know they don't exactly hand out CDL's like candy, and I know there are some standards these people are supposed to adhere to. First off: they're rude AF. There's a one way street I park on by the Fieldston school in the Bronx. People park on both sides so there's obviously no room to go around if someone is trying to park. They honk if they feel you're going too slow. Buddy - you get paid by the hour...and I know it's pushing 6pm and you want to go home but CHILL. Or ya know...you could go down the other part of Manhattan College parkway that leads to the northbound side of the HHP because I know damn well that's where you're going anyway...why you want to harass people and sit through 3 unnecessary slow traffic lights is beyond me... More appallingly: one of their drivers nearly ran me down in a crosswalk. Again pushing 6pm so I'm sure this lady was itching to go home...but that does not excuse almost hitting me or ACCELERATING WHILE DOING SO. I called their office on that one with pertinent info such as location and bus number. I got an apology from the dispatcher...and I hope that driver got chewed out because that is unacceptable driving behavior for a school bus driver. I doubt it actually happened though.

Worst school bus service ever. Our driver Jimmy yelled at students on his first day of work,…read morequestioning whether they even take the bus. Read the list of names. He drives too fast and dangerously, every bump is painfully felt, while he honks at cars that drive too slow for him. Why he hasn't had an accident is a miracle. It's a constant worry while riding his roller coaster stress ride. Busses are too jumpy to go past 60. Try 70 or 80. The bus driver is responsible for cleaning the bus. Bring alcohol wipes. You'll need many of them. It's never been cleaned. Not even during Covid. All of this has been communicated to Super Trans. The company doesn't care. Quality and safety is not their priority. Again, worst service ever!

Service Bus Tours - busrental - Updated May 2026

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