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    Passport Canada - New line up location. Some older photos will show the office upstairs, but it has been relocated to the lower level (ground floor).

    Passport Canada

    3.5(59 reviews)
    38.0 kmDowntown

    3 hours wait time for simple passport renewal so far and counting ... supervisor makes zero effort…read moreto improve process ... Intead convinces people to leave and not come back ... incompetence.ca

    The horror stories that I heard and read online about hours for waiting in line around the blocks…read moremust have been a thing of the past during the pandemic. Granted my visit today was an in-person submission of a simplified adult renewal application. There was no line at the entrance to the office. I advised the 2 security guards the purpose of my visit. I was given a slip to complete my credit card information for the application fee. One of them then led me to a very short line for 1 window with only 2 people ahead of me. I had my form fully completed (but not signed yet), my photos and my current passport. When it was my turn, the clerk reviewed my form, had me signed the application form and another form with my picture pasted on, and told me my passport will be mailed in 2 weeks time so I should get it by registered in 2-5 business days from the day it is mailed. I asked about the pick up option. She told me it would not be any faster and there would be an extra charge of $20 so I opted for the mailing option. Including waiting for the 2 people ahead of me to be processed, I was in an out in 30 minutes.

    Photos
    Passport Canada - Photo outside the office. The security guard came out to tell me that I'm not allowed to take pictures of any government office.

    Photo outside the office. The security guard came out to tell me that I'm not allowed to take pictures of any government office.

    Passport Canada
    Passport Canada

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    Social Security

    Social Security

    3.9(7 reviews)
    51.9 km

    While I went into my appointment expecting a -50 star experience, it actually went smoothly and…read moreefficiently! The SS website wasn't the easiest or most intuitive to navigate but I was surprised to find next day appointments available at this location. (Other offices in a fifty mile radius weren't showing available appointments until early February.) Upon arrival at opening time, there were about 10+ people waiting outside and a staffer was letting people with appointments inside and strongly encouraging everyone else to call for an appointment. Without one, she advised the wait could be hours long and there was no guarantee they'd even be seen that day. Even though I was hours early for my appointment, I figured I'd just sit and knit but, surprisingly, my number was called almost immediately. The employee who assisted me was professional, efficient, and invested in doing a good job. I left feeling informed, relieved, and confident that my issue had been handled. The office itself is clean and parking was reasonable. Every employee I encountered, including security, was pleasant. I hope that I won't have a need to visit a social security office again for a long time but it's nice knowing that this office is staffed with solid people.

    Was NOT expecting this but had a truly great experience here. First of all, I arrived early! I was…read morethe second to go in so no waiting. I found out one document I had was expired (check your documents!). That was ok though, I can bring the new doc later or mail it in. Also found out my drivers license was going to be expiring (very thoroughly examined docs!) The kind woman who helped me was VERY patient and dug in to find out why I had an issue. It was not my fault - yay! I was with her for maybe 40 minutes but worth it to get this problem resolved. I also want to mention the security guard here was AMAZING!! He has a wonderful personality and helped to lighten up the seriousness of the fact we were all waiting and was also very kind.

    AIDS Memorial

    AIDS Memorial

    5.0(1 review)
    39.9 kmWest End

    Just north of the Sunset Beach concession stand, and just south of the big Anukchuk sculpture south…read moreof English Bay beach, on the east side of the grassy area adjacent to Beach Avenue, lies an undulating steel wall that seems to melt into the grassy knoll behind it. It is very subtle and rather understated and muted in its affect. It totally blends into its surroundings - so much so that many people I've talked to about this steel wall have mentioned they've passed it often and never even realized it's there. This metal ribbon-like wall is 60 feet in length and is actually comprised of multiple steel panels, each of which is laser-etched with the names of BC residents who have died from AIDS. There are 800 names in all at this time. Because the laser-etched names create a void in the metal plates, people are able to place notes and flowers in the name-holes. I think this is a lovely way for people to pay their respects to those they've lost. This memorial is similar to the Vietnam Memorial by Pei in Washington, DC (albeit on a much smaller scale): it is simple and stark in it's aesthetic, and melds into the landscape in a way that seems totally natural. It allows the surroundings to take center stage. It doesn't call attention to itself. It's a muted, respectful memorial. Artist Bruce Wilson dedicated this landmark "to the memory of those lost to HIV/AIDS, to the caregivers who eased their passing, and to those who live with the presence of their absence." Very thoughtful, comforting words.

    Photos
    AIDS Memorial - Part of the steel ribbon walk.

    Part of the steel ribbon walk.

    AIDS Memorial - View of the memorial, approaching from the seawall.

    View of the memorial, approaching from the seawall.

    AIDS Memorial - The first plate of the wall, with the work's title, artist and description etched in the plate.

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    The first plate of the wall, with the work's title, artist and description etched in the plate.

    Service BC - publicservicesgovt - Updated May 2026

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