Took forever to get them out in the beginning, after they came out said they are going to order…read moreparts and then schedule to come back out. A month later and no one answers the phone. They are 2/10 on actually picking up the phone. Called the manufacturer and was told Mr appliance denied doing the work. A simple text refusing the job would have saved me so much time. Do not recommend.

I called today. Our LG washer was not working. They kept me in the loop on the time the tech would…read morebe arriving. He was great and got it up and running and the price was better than expected. I will definitely recommend

Jamie was very responsive when we requested a quote for our project. He sent his electrician, Ben,…read moreout to do a general inspection & give us an in-person quote within a few days. We had quite a few things we needed done. Ben was great! Very friendly and you can tell he takes pride in his work. He spent pretty much an entire Saturday doing all of these for us & we couldn't be more thankful. Everything looks & works great. The pictures speak for themselves. He also anchored loose wiring in the attic which I am unable to get a photo of. Very reasonably priced for quality work. We will definitely be reaching out to Ben & Jamie in the future!

Great repair job for our Samsung dryer!! Thanks for the quick fix and the added vent clean.read more

I've had the pleasure to require Mark's expertise twice in the last month. He was kind, efficient…read moreand knowledgeable both times. Would strongly recommend.

I needed help with my refrigerator. So called Mark's A-1and he made the time to come that very…read moreday. Fixed the problem in record time and charged a very fair price. When problems arise again I know who I will call

Quick and fixed our problem with our freezer almost immediately. The tech nician was friendly,…read morecourteous and wasn't even wary of our dogs.

Serviceman came out and said he could not fix my refrigerator icemaker problem. Charged me $110…read more I called another repair company, and they fixed the problem completely. Do not waste your time calling these people when you will be charged for their doing nothing at all.

Chad was very professional, clean and quick. He was thorough in checking out my dryer issues and…read morehonest. As a woman/ mother it can be scarey to have a stranger come in your home to work but Chad was respectful and professional and made me feel comfortable. Prices were good and fair. Great job! Thank you!

From the owner: We specialize in making our customers feel like superstars. Yes, we are the experts in appliance…read morerepair, but we can help you do it via phone, text and video chat. Since starting this, people are excited about what they have learned and accomplished. We repair washers, dryers, dishwashers, cooktops, ranges, ovens, refrigerators and microwaves.

They made a repair on washer, however it still didn't work. on 2nd. visit they told me another…read more$240.00 to repair. I would not have spent $48.00 on the first repair if I knew another $240.00 was needed. Cost $105.00 for an inaccurate diagnosis. They refuse to refund the cost of first repair as I no longer have broken machine.

Unprofessional, unqualified, and unethical. I highly encourage anyone considering this appliance…read moreshop to read some of the poor reviews and better business bureau complaints as we had a very similar experience to those. We will be filing a BBB complaint and small claims lawsuit. Please feel free to contact us if you had a similar experience and need help filing the same, it is just that easy and needed to hold this business accountable. Their boiler plate responses to the bad reviews are just that, the manager does not bother to call you. The big box stores have better prices and returns and the other local appliance shops in FW have far better customer service.

Salesman eager to assist. No pressure. Lead us to product we hoped to find. Arranged delivery and…read moreexplained the terms. Delivery staff were efficient and knowledgeable. Courteous. Took care not to damage the interior of the home. Great guys.

Less than a year ago I was told by Chris Fahling (serviceman) at Stucky's Furniture and Appliances…read morethat my GE range was beyond repair and the best option would be to purchase a new one (Frigidaire VF4298927W310) and I did. The Frigidaire Electric Cooktop was a lemon from the start - the oven would not heat properly "at all" as well as one burner. I called Stucky's Furniture and Appliance and once again Chris Fahling (serviceman came out). It took a very long time and he said he could not guarantee the oven and burner would heat properly, however he did all he could do. It still does not heat properly and I went to the store with all of my paperwork only to be told they would do nothing else and I would need to purchase a new stove and, of course, the price was much higher. Not only will I "NEVER" shop at their store I will report this very bad experience to the BBB.

This review is for an employee of Brook mill, rather than the company itself. My wash machine was…read moreunder a manufactures warranty, and Brook mill appliance was sent to take care of the repair. I called them to confirm my appointment, they called me back right away. Phil sent a text that he was on his way, and he arrived on time. He diagnosed my machine and looked it all over and did a great job explaining how my washer works, and how to get the most out of it. It gave me peace of mind to have such an experienced repair man show up for the job. Phil said the oil leak under my 8 month old washer is common for GE and doesn't require a repair. This was disturbing news to think I just have to let it leak now and then. But, will keep that in mind the next time I am in the market for a new wash machine.

My extended warranty was serviced via this company. I called on Saturday to file a claim. It was…read moreassigned to them. They called on Monday to set a repair time and it was completed within an hour. Fast and reliable service, very short on pleasantries, but efficient. I have no complaints.