Doug did an awesome job cleaning the carpets in our home!…read more We have a horse in the house ( Doberman) so we try to keep his paws clean after every run but! He explained why dri chem cleaning is a better choice and I will have to say I appreciated the education and it made sense. His price was quoted to us over the phone and there was no extra sales pitch at the house. We will defiantly have him back to keep our carpets in top notch shape! Thank you Doug and for the great conversation before you left!

We had a great experience working with Doug at Go Dri Carpet Cleaning! Our carpets look great and…read morewe feel great knowing our carpets are nice & clean.

We contracted with SS to clean our dryer duct and install a new vent and vent-flap to prevent air…read morefrom coming back into the duct from outside. They did a great job! A little more expensive than I anticipated, but the work was well done, and I'm pleased with it.

Excellent! I was very impressed with Stanley Steemer from start to finish. I had to get my Dryer…read moreVent Duct cleaned out and was not sure what to expect. The technicians, both Gemond and Austin (aka John) were extremely professional, polite, explained what they will be doing, answered all my questions and concerns, and cleaned up after the job was complete. They worked so well as a team! I could not believe what came out of the vent, see picture. I told them that I wanted to keep the dirt so that I could take a picture of it and share it with all my friends. This is a fire hazard and it is extremely important to do this once a year. I highly recommend homeowners to use this company to get the job done right! Thank You.

This review is gonna sound crazy, but I was literally talking in my living room about all the work…read moreI had to do on Alexa comes up and tells me to hire the dusting done because I probably won't get everything done and she suggested clean concepts and they wanted to know how big the house was how many bathrooms and I just said I don't need bathrooms done. I just need dusting done living room dining room, and explained that my house cleaning was being done but dusting was not something we were able to get to because I live so close to quarry when they blast I always have a fine layer of dust covering everything so when I called, they answered right away and their prices were real reasonable however, I couldn't get the quarries blasting dates so I never did get the dusting accomplished before company arrived . But they were really nice on the phone I will remember them next time I am backlogged with housework I cannot accomplish. Thank you for talking me off the ledge and for your kindness and all the information on the phone. I owe you a huge thanks just for the " phone therapy ". Sincerely Rj

Ashley did an amazing job! She is very detail oriented, thorough and very personable! We would love…read morefor her to be our regular cleaner!

I engaged Oxi Fresh Carpet Cleaning services with high expectations, hoping to revitalize one room…read moreof carpeting and three staircases in my home. Initially, I was pleased to welcome a seemingly kind and personable cleaner who assured me of her capabilities. We discussed the job, and I expressed our expectations for a thorough and satisfactory outcome. After about one and a half hours of work, she presented the supposed results of her efforts. Unfortunately, the "cleaning" she claimed to have done left much to be desired. Despite expressing our dissatisfaction, she insisted that the carpet was as good as it could get and promptly collected payment before departing. Upon closer inspection, our disappointment grew. We discovered areas on the stairs where the scrubber had seemingly been left too long, resulting in what looked like burn marks. Seeking a genuinely clean, fresh outcome, we took matters into our own hands, using a Simple Green solution in our Hoover. The stark difference between the areas we cleaned and those Oxi Fresh deemed "clean" was undeniable. In an attempt to address the issues, I reached out to the company, detailing the problems and requesting a redo of the job. Shockingly, I was informed that any warranty was voided because I had used Simple Green, and they refused to rectify the situation. Despite my plea, the owner declined to address the larger carpeted area but reluctantly agreed to redo the stairs. Undeterred, my wife and I spent hours scrubbing the carpet ourselves with an eight-year-old Hoover. Surprisingly, our efforts yielded impressive results - the carpet looked new and smelled refreshing. This disappointing experience with Oxi Fresh Carpet Cleaning in Knoxville, TN, has taught us not to rely on their services again. I share this story in the hope that others will not fall prey to similar frustrations when seeking carpet cleaning services. This is a link to a short video showing the dirt that was pulled from our carpet just two hours after Oxi Fresh Carpet Cleaning of Knoxville left our home. https://youtube.com/shorts/NGLTagVkVRA?feature=share As a side note, a gentleman came to our home four days later and recleaned the stairs. He was very nice and did a good job getting out the stains and dirt the other person left behind. Makes me wonder what the outcome would have been had he done the entire job. I guess I'll never know. I give 2 stars because of the person who came back to help. But overall it was an awful experience.

Quick response, easy to work with and carpets look great! I was happy with the updates on the day…read moreof in regards to ETA.

I found this company to be very professional from the first phone call to when they finished our…read morecarpet. Andrew did a great job. Was even early and left in the time he said it would take. I will definitely use them again!

From the owner: Our company is based on the belief that our customers' needs are of the utmost importance. We are a…read moreFather/Son team with 30 years experience and are committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry. Residential Carpet Cleaning, Commercial Carpet Cleaning, Scotch Guard Protection, Upholstery Cleaning, + Stain and Odor Removal.

This is the 3rd time I've used Certified Clean Care, and they always provide exceptional service at…read moremy rental properties. Customer service and communication is excellent! I highly recommend this company!

I inquired about a Facebook special. I was assured several times I would be getting the special…read more when they arrived the price jumped up by $100.00. He ended up doing it for $80 more due to adding some "deodorizer ". The young guy was trying to rush through the house and just get done. The older guy seemed to have more work Eric and be willing to help. I am very disappointed with the "cleaning". I will never try this again. it's all a scam. when you call them out on the scam they either give lace blame on someone else or insult you. very unprofessional.

Great service, always on time and very professional staff. I have used them several times and have…read morenever been disappointed.

Use ANYONE but these guys. Firstly, they didn't do the cleaning correctly (their words) and spread…read morea thick layer of dust and whatever else was in the ducts all across my house (see pics for the bigger pieces, but a fine dust was all over everything). It was so bad i walked into a room and there was a haze in the air. To clarify, what they were supposed to do was close off the vents with plastic (i made the suggestion and their manager confirmed they were supposed to do that) I spent 2 days cleaning up after them to get the house somewhat clean. All they did was have someone vacuum for 15 minutes around the vents, he was outraged that the previous techs left the house in a state like that. To add insult to injury, due to their driver's continued negligence they damaged a drain in my driveway and the city's culvert. They have admitted fault in writing but still refuse to pay for all the damages and refuses to give their insurance information. (See damage in the pictures). You can see the grate is bent, it was attempted to be bent back into place by the technician before I could get a picture, but it was bent at a 90 degree angle initially before the attempt to hide it. As well there are broken tabs in the channel itself, as well as the city's culvert completely cracked. (I provided day of and current picture due to their claims the culvert looks different now so they won't fix it.) Be warned if they do business for you that as soon as they do something wrong, or break your property you will be left having to fight them to get the damages taken care of. All pictures referenced can be seen on my Google review. Update: in regards to the company's response. I did say they sent a tech out that day to vacuum for a few minutes. They did come out to do the cleaning again after I explicitly told them It wasn't done right and that I had doubts it was effective because I was never given pics of the completed state or the coils being cleaned. As far as good faith, I have emails stating the company's attempts to not pay, first they tried to say they won't pay for older driveways (twice in fact), this driveway is 2 years old. When that didn't work they also ignored three established contractors opinions for a guy they labeled (again in writing) as "their" concrete guy, who's business has been running about a year with minimal work to show on their website. This single contractor was the only one to say a far cheaper repair would work. So, in good faith I agreed so long as they guaranteed the work and if it wasn't sufficient they pay for the proper repair as well as any additional damages the improper repair might cause. (If it worked great, if it keeps popping out and causing damage to my vehicle because the lower part is damaged, then they rightfully pay for those damages as well) As well as repair the culvert, as discussed with that same contractor. They refused by saying the culvert "looks different" so they won't pay for repairs. As for the insurance. I explicitly asked the manager for the insurance information and the owner told him not to give it. If you truly are wanting to act in good faith then feel free to call today with your insurance information. I have bent over backwards to help this company save money on this repair... i could have stopped when the first few contractors gave me quotes $1000 higher. I could have just gotten my money back when they failed to actually clean anything and cause me substantial work and allergic reactions, I could have stopped at the repair quotes that wanted to completely cut off access to my house that would have cost them a week of hotel fees... i am the only one working in good faith here.

I was ready to get rid of my sectional because it looked terrible. But I am so glad I didn't…read more Captain's Cleaning did a FANTASTIC job. They cleaned my sectional, ottoman and area rug for a reasonable price. My furniture and area rug look new. I highly recommend them without any hesitation. They arrived as scheduled and went above and beyond. Wonderful customer service!

From the owner: At Captain’s Cleaning, we pride ourselves on after hrs commercial cleaning while, providing expert…read morecleaning services for hardwood, LVT, RVs, automobiles, natural stone, area rugs, tile, grout, and upholstery, as well as floor polishing and sealing and of course we do residential . What sets us apart is our unwavering commitment to quality and customer satisfaction. We believe that "It's not clean until it's Captain Clean!" Choose us for meticulous attention to detail and a dedication to making your spaces spotless and fresh.

They came out to clean and easily could have taken our money. They were honest enough to tell us…read morethat we were wasting our money. If we have the need to have our carpets cleaned in the future, we will definitely go with this company.

I own a local Restraunt and red wine was spilt on one of my sofas. It had sat on the sofa for 2…read moredays while we were closed, so I was nervous. They came in the day we opened, and were able to clean it completely and put more scotch guard on it. They stayed and brought in a dryer to dry it out and left no mess in their path! Their magnet is on our fridge for life! Thank you guys for doing a wonderful job!