We contracted with SS to clean our dryer duct and install a new vent and vent-flap to prevent air…read morefrom coming back into the duct from outside. They did a great job! A little more expensive than I anticipated, but the work was well done, and I'm pleased with it.

Excellent! I was very impressed with Stanley Steemer from start to finish. I had to get my Dryer…read moreVent Duct cleaned out and was not sure what to expect. The technicians, both Gemond and Austin (aka John) were extremely professional, polite, explained what they will be doing, answered all my questions and concerns, and cleaned up after the job was complete. They worked so well as a team! I could not believe what came out of the vent, see picture. I told them that I wanted to keep the dirt so that I could take a picture of it and share it with all my friends. This is a fire hazard and it is extremely important to do this once a year. I highly recommend homeowners to use this company to get the job done right! Thank You.

I hired him to clean a carpet area that had 'visted' by my cat. I had tried several times to get it…read moreclean using one of those rentals from HomeDepot. He cleaned the bedroom carpet AND the cat visit! WhoHoo! No more cat smell! So I figured...what the heck! Can he get the pen mark out of my car seat that my husband so graciously gave me when he sat in my car with his RED ink pen in his back pocket?!? He cleaned it! Now it looks like I don't have a husband!..WhoHOO!!!..

This is the 3rd time I've used Certified Clean Care, and they always provide exceptional service at…read moremy rental properties. Customer service and communication is excellent! I highly recommend this company!

We used the Air duct cleaning service and were pleased with the young man, Darrion S. that…read morepreformed our service. He was respectful, had good communication and was efficient. We will request him again for our next air duct cleaning. I also believe the price was a fair price for the work completed.

So we wanted a simple carpet steam clean. The first thing they do is try to upsale you when the…read morearrive. Nope, all we wanted was a steam clean that's it. It seemed he was upset when he didn't get to go through his scripted ,planned rehearsed upsale routine. All they had to do was steam the carpet. SMALL, EASY. NOPE. We opened the curtains to shine on the carpet for all the word to see and a blind man could see as well. They steamed and hurried to leave. No walk through when done nothing. They wanted their money that's it. They left streaks in the carpet, saying once dried we wouldn't see. NOPE. I would recommend everyone to use someone else.

The work crew was highly efficient, skilled and so well mannered. They were very concerned about…read morethe quality of their work and making sure I was happy during the entire process. I am so grateful to have found this HVAC company and wholeheartedly recommend them!

I highly recommend this company for any ac repair needs. When I first looked for an HVAC company to…read morefix our air conditioner, over the summer, I did not find many recommendations and received suggestions from neighbors that were not helpful, so I wanted to make sure to review this company, since I found so little guidance. When our ac stopped working in July, I searched for a company that could fix it. When I called around, I was frequently told "we cant be out until next week," or "we aren't taking new appointments for "the next 10-14 days." Fortunately, JC's was able to come out within 48 hrs, which was good since it was July and my wife was pregnant with our daughter. When the repairman arrived, he was able to quickly diagnose and correct the problem with our air conditioner. The price was reasonable and he gave us instructions on how to avoid having the same problem, in the future.

Our experience with this company was extremely unprofessional. We scheduled an assessment with…read morethem, and they went on site without properly advising us. They were unsure which unit needed troubleshooting and did not bother to call for clarification. They went on site on Friday, and by Wednesday we still had no proper updates. They repeatedly told us they would submit a repair quote, only to finally admit--after 5 days--that they did not know what needed to be done because they were unsure which unit required service. This wasted 5 days of my time!When we asked to speak with the "owner," who was the one performing the assessment at the time, we were told, "You can't speak with him because he's busy working." We were also working and needed this issue handled promptly. If communication and follow-up cannot be provided because you are too busy "working," then that reflects very poorly on your business practices. The lack of accountability and honesty was extremely frustrating. :) And for future reference, the operator should never raise her voice at a customer. Professionalism and proper customer service should always be maintained. I was the one dealing with the issue and the unnecessary delay, so that response was completely inappropriate. I strongly recommend additional customer service training for her.

Compass provided above and beyond support for a long time customer. Providing troubleshooting and…read morereplacement of a component in my home that wasn't a normal part of the equipment provided with our install. One of the power supply breakers to our unit was chattering and was hot. I called Compass and a technician was dispatched the next morning. He checked the situation and determined the breaker was failing due to age and not my HVAC unit..he obtained a new breaker and replaced the faulty one. The problem was solved better than new. My experience with Compass has always been OUTSTANDING!!!

Outstanding. Immediate contact and information given, came within 1 day to give an estimate which…read morewas very reasonable and hauled my load right then. Very respectful and appropriate behavior and no-nonsense--got right to work--very fast. I will absolutely call them again. Thanks so much.

From the owner: Topher Environmental Services provides expert pest control, junk Removal, duct cleaning, wildlife…read moreand bird control, mold remediation and crawlspace encapsulation services to clients in the Knoxville tn area. With over 16 years of experience in the industry, we've helped over 1,000 homeowners manage and exterminate their environmental problems. We pride ourselves on providing high-quality services at a fraction of the cost of the big guys. Contact us today to start getting rid of your pests, junk, mold and dust! Email us to start receiving special offers!

I called Powell Bros. this morning after a cold and snowy weekend. They had many calls backed up…read morefrom the weekend, but they were friendly and called me back quickly to set up an appointment. I needed to have my heat pump evaluated for problems after it had been making rattling noises over the weekend. The technician came right away and checked out the heat pump thoroughly. I am relieved to have a reliable, friendly business to depend on when I need them.

Powell Brothers Mechanical contractors came to my rescue 1 August, when my air conditioning went…read moreout. I took quotes from several local companies and waited a week for people to respond to my requests then to receive unbelievably insane, completely out of the question, Incredible, kings ransom, massive amounts of money some of these crooks wanted to do a basic charge on my unit. One company quoted me $900 to charge my unit and blamed the price on the cost of refrigerant. Borderline criminal. But, the Powell Brothers show up on time with a more than fair in fact, generous quote. Not only did they fix my unit, but they gained my admiration and friendship. This is what the Powell Brothers bring to our community. The national chains are going to hijack your bank account for their shareholders. These fellas work hard and do great work at a more than fair price. They should be your first and only consideration for heat and air. They are mine.

Excellent Experience…read more They took a very frustrating and costly experience and made it as painless as possible. Justin, Michael, and Nathan were all very courteous, and a pleasure to work with. Would recommend them to anyone.

We had an air conditioning problem & they were able to come & diagnose the problem the same day we…read morecalled. The new unit appeared & was installed the next day! Outstanding service. I would recommend calling Pol's whenever you need ac help.

Eveybody l spoke with in their office was very helpful and concerned that our heat quit working…read more They dispatched a tech that day, and he had us with heat again while they waited for parts to come. As soon as the parts came, Adam returned and got us permanently up and running, and installed a new thermostat as well. And it didn't cost us an arm and a leg. I would recommend City Heat and Air to anyone that needs HVAC service

Don't dare to compare. Wast of time. To busy to return a phone call. Would not give quote for…read morerepairs. Call Pioneer instead.

Today Marshall cleaning survive came out to clean 1500 square feet of carpet in our home as well as…read morea large sectional custom couch. The service tech Jack was about as professional and hard working as they come with an exceptional Attitude. He ran into a technical problem with the equipment but quickly found a solution to the problem. We have four dogs in the family and a new puppy whom has had a few accidents. Jack used some pet treatment some deodorizer and then proceeded with high steam cleaning. He took his time and worked hard to make our house smell new again. I was skeptical at first but completely satisfied when they were finished. I will definitely use Marshall cleaning service again and most definitely ask for Jack. I think the Marshall cleaning service team for coming out today I couldn't be happier!

Use ANYONE but these guys. Firstly, they didn't do the cleaning correctly (their words) and spread…read morea thick layer of dust and whatever else was in the ducts all across my house (see pics for the bigger pieces, but a fine dust was all over everything). It was so bad i walked into a room and there was a haze in the air. To clarify, what they were supposed to do was close off the vents with plastic (i made the suggestion and their manager confirmed they were supposed to do that) I spent 2 days cleaning up after them to get the house somewhat clean. All they did was have someone vacuum for 15 minutes around the vents, he was outraged that the previous techs left the house in a state like that. To add insult to injury, due to their driver's continued negligence they damaged a drain in my driveway and the city's culvert. They have admitted fault in writing but still refuse to pay for all the damages and refuses to give their insurance information. (See damage in the pictures). You can see the grate is bent, it was attempted to be bent back into place by the technician before I could get a picture, but it was bent at a 90 degree angle initially before the attempt to hide it. As well there are broken tabs in the channel itself, as well as the city's culvert completely cracked. (I provided day of and current picture due to their claims the culvert looks different now so they won't fix it.) Be warned if they do business for you that as soon as they do something wrong, or break your property you will be left having to fight them to get the damages taken care of. All pictures referenced can be seen on my Google review. Update: in regards to the company's response. I did say they sent a tech out that day to vacuum for a few minutes. They did come out to do the cleaning again after I explicitly told them It wasn't done right and that I had doubts it was effective because I was never given pics of the completed state or the coils being cleaned. As far as good faith, I have emails stating the company's attempts to not pay, first they tried to say they won't pay for older driveways (twice in fact), this driveway is 2 years old. When that didn't work they also ignored three established contractors opinions for a guy they labeled (again in writing) as "their" concrete guy, who's business has been running about a year with minimal work to show on their website. This single contractor was the only one to say a far cheaper repair would work. So, in good faith I agreed so long as they guaranteed the work and if it wasn't sufficient they pay for the proper repair as well as any additional damages the improper repair might cause. (If it worked great, if it keeps popping out and causing damage to my vehicle because the lower part is damaged, then they rightfully pay for those damages as well) As well as repair the culvert, as discussed with that same contractor. They refused by saying the culvert "looks different" so they won't pay for repairs. As for the insurance. I explicitly asked the manager for the insurance information and the owner told him not to give it. If you truly are wanting to act in good faith then feel free to call today with your insurance information. I have bent over backwards to help this company save money on this repair... i could have stopped when the first few contractors gave me quotes $1000 higher. I could have just gotten my money back when they failed to actually clean anything and cause me substantial work and allergic reactions, I could have stopped at the repair quotes that wanted to completely cut off access to my house that would have cost them a week of hotel fees... i am the only one working in good faith here.