I had a great experience with Chem- Dry Knoxville. I was in need of a couch cleaning after a pet…read more"incident" and reached out to a few local businesses about a couch cleaning. Within 20 min I had an email from Krystal and I sent her photos of my couch. Her email back was extremely detailed on their process and quotes for the cleaning. You can tell they take pride in what they do and their customer service shows. She had Andrew come to assess and treat my couch. He also gave a great explanation of the treatments and the charges. In the end, he was so lovely and gave me a deal based on the small area he was cleaning. I would 100% recommend them to anyone and would use their service again!

I had the most amazing experience working with Chem-Dry of Knoxville. Andrew (the owner) and Daniel…read morecame out and cleaned my couch to perfection. Personable, friendly, and professional. I will be recommending them to all my family, friends, and neighbors. Thank you so much!

wonderful experience. Vic was courteous, prompt, professional, and friendly. his work was top…read morenotch and he shared advise on caring for my couch. Honestly can't say enough good thing. Will defy use again in the future.

My carpet was stained so bad !! I tried to fix it myself but only made it worst . I'm so happy I…read morewas able to find professionals that could help. Very fast to respond and great communication throughout the process. Most importantly , as you can see from the results it came out brand new ! Thank you , 5 Star Carpet Cleaning Team . I would definitely recommend to my friends & family.

We hired 5 stat cleaning company to clean our church and they did a wonderful job. They did the…read morecarpet and the chairs and everything came out perfectly. I highly recommend them for a professional cleaning. Menny, the owner was reliable and always on time. He did a great job getting our all those stains from both the carpet and the chairs out. We will hire them again anytime. We are very satisfied with their professional services. The pictures will speak themselves. Thank you so much again for all your business!

Doug did an awesome job cleaning the carpets in our home!…read more We have a horse in the house ( Doberman) so we try to keep his paws clean after every run but! He explained why dri chem cleaning is a better choice and I will have to say I appreciated the education and it made sense. His price was quoted to us over the phone and there was no extra sales pitch at the house. We will defiantly have him back to keep our carpets in top notch shape! Thank you Doug and for the great conversation before you left!

We had a great experience working with Doug at Go Dri Carpet Cleaning! Our carpets look great and…read morewe feel great knowing our carpets are nice & clean.

I am very late in bringing this review out...but it's a good one! Jerry...thank you so much for…read morecoming out...believe it was towards end of 2024 or begin of 2025...anyway you were efficient and made us very very happy....couldn't tolerate the "baggy wall to wall" any longer...hoping it stays this way..... barb & paul Sweetwater, TN

Very satisfied with our carpet cleaning service. Extra points for communication and prompt…read moreresponse, he was the only one that returned my call and scheduled us in within days. I guess that was in our favor, he did a wonderful job.Definitely recommend and will use again!

They were extremely professional, responsive and provided excellent service. We use them for a deep…read moreclean on our house to prepare for putting our house on sale and they truly did an immaculate job. I would use 10 out of 10 times highly recommend!!!

Great service, always on time and very professional staff. I have used them several times and have…read morenever been disappointed.

Use ANYONE but these guys. Firstly, they didn't do the cleaning correctly (their words) and spread…read morea thick layer of dust and whatever else was in the ducts all across my house (see pics for the bigger pieces, but a fine dust was all over everything). It was so bad i walked into a room and there was a haze in the air. To clarify, what they were supposed to do was close off the vents with plastic (i made the suggestion and their manager confirmed they were supposed to do that) I spent 2 days cleaning up after them to get the house somewhat clean. All they did was have someone vacuum for 15 minutes around the vents, he was outraged that the previous techs left the house in a state like that. To add insult to injury, due to their driver's continued negligence they damaged a drain in my driveway and the city's culvert. They have admitted fault in writing but still refuse to pay for all the damages and refuses to give their insurance information. (See damage in the pictures). You can see the grate is bent, it was attempted to be bent back into place by the technician before I could get a picture, but it was bent at a 90 degree angle initially before the attempt to hide it. As well there are broken tabs in the channel itself, as well as the city's culvert completely cracked. (I provided day of and current picture due to their claims the culvert looks different now so they won't fix it.) Be warned if they do business for you that as soon as they do something wrong, or break your property you will be left having to fight them to get the damages taken care of. All pictures referenced can be seen on my Google review. Update: in regards to the company's response. I did say they sent a tech out that day to vacuum for a few minutes. They did come out to do the cleaning again after I explicitly told them It wasn't done right and that I had doubts it was effective because I was never given pics of the completed state or the coils being cleaned. As far as good faith, I have emails stating the company's attempts to not pay, first they tried to say they won't pay for older driveways (twice in fact), this driveway is 2 years old. When that didn't work they also ignored three established contractors opinions for a guy they labeled (again in writing) as "their" concrete guy, who's business has been running about a year with minimal work to show on their website. This single contractor was the only one to say a far cheaper repair would work. So, in good faith I agreed so long as they guaranteed the work and if it wasn't sufficient they pay for the proper repair as well as any additional damages the improper repair might cause. (If it worked great, if it keeps popping out and causing damage to my vehicle because the lower part is damaged, then they rightfully pay for those damages as well) As well as repair the culvert, as discussed with that same contractor. They refused by saying the culvert "looks different" so they won't pay for repairs. As for the insurance. I explicitly asked the manager for the insurance information and the owner told him not to give it. If you truly are wanting to act in good faith then feel free to call today with your insurance information. I have bent over backwards to help this company save money on this repair... i could have stopped when the first few contractors gave me quotes $1000 higher. I could have just gotten my money back when they failed to actually clean anything and cause me substantial work and allergic reactions, I could have stopped at the repair quotes that wanted to completely cut off access to my house that would have cost them a week of hotel fees... i am the only one working in good faith here.

We had them come out and do a deep cleaning and wow. Nyiella was here all day and she is amazing…read more My house is so clean and smells wonderful and fresh. Mike was who my husband spoke with and he is just a nice guy. I highly recommend this cleaning service .