7 3 2025 Update…read more I've been taking my vehicle to Valvoline probably my 10th to 15th trip now and I did not find out recently until last visit that they've been putting 0 to 20 weight in my vehicle when my Vehicles specifications are 0 to 50 weight oil. It even says it on Google and when I inquired the employee about this, he said that their computers states they are required 0 to 20 weight oil but it doesn't make sense (He even showed me). I asked him if there was an extra charge for an upgrade or something so I could make it right and he said no, so why wouldn't they put the recommended oil in a BMW so the engine isn't damaged in the long run? I used to always be happy with Valvoline and I've always taken my vehicle is there but I think it's time to make a change Update 7 3 2025

tim offered great service! Rico took me in last minute right before they closed, friendly guys!…read moremade it so quick and easy

Been an Uber Driver for 7 years and this is by far my favorite place to fix ALL OF MY REPAIR NEEDS!…read more The Service is impeccable. The atmosphere n music are absolutely my favorite part. Been coming for years, and this will be my favorite auto repair place forever. Come on in and see for yourself. Thank you Tumakin!!! You're the BEST!!

Christian Brothers lol more like a bunch of devils do not go to this location and especially do not…read moredeal with Gary because he is only there to run a bill up I took my car to them to get a noise checked out when me and Gary drove the car he heard the noise and said he knows exactly what it is and since the car was up there I asked him to check my ac * first off he only ran the ac test so he can charge me for it because he said I need $800 worth of work to get done just so he can try to see if the compressor was still working right * so I told him no and I asked about the noise that I originally went up there for and he never checked that he said he forgot I guess because he was to busy trying to find other ways to run my bill up so they kept my car overnight and I went the next day to pick it up and asked about the noise and now it is no noise leave it up to him so I paid 217 for someone to tell me my ac is messed up when I already told them that from the start I would highly recommend staying away from him and this whole shop because they seem to be a bunch of snakes because ain't nothing Christian about none of them especially Gary and this just happened on 4/1/26 so he knows exactly who I am I would give 0 stars if I could

This location knows the value of good customer service. I'm sure they have long standing customers…read morebecause they treat you well. It may not be as cheap as the corner mechanic but at least you know you are paying for quality work and that it has a warranty if anything goes wrong. I gave 5 stars because of the personal touch. They have a prayer book in the corner. The waiting area and bathroom is clean. They offer you coffee while you're waiting. And they got the good creamers! Not the nasty powder stuff. The bathroom has a little basket with items to refresh yourself. Honestly was the best auto shop lounge area I've ever been in. I appreciate Bryan and Richard for taking care of my vehicle needs. I dropped my vehicle off while I was going out of town. When I returned, the car was not ready yet, as I had hoped to get it straight from the airport. I was thankful that they sent an Uber to take me back to the shop when the car was ready because I do not live close. It was only convenient to drop it there because it's not too far from IAH. Richard noticed something didn't sound right as I was about to leave and made sure it was fixed before I drove off.

They are great! I have many friends that recommend this shop and now I see why , They treat you…read moregood and service is good

I'm a Langham Creek guy. Since Smart Auto moved to Tomball, I've been without a go-to mechanic. I…read moregave 2 Quick a shot to do some minor brake work. Let's keep this simple: We need to throw these guys more work so they can stick around. Ferris and Sam are a pleasure to work with. Clean waiting area, everything gets explained, services not done if not needed, POST-work follow-up call. They can do just about anything besides paint/body. Whatever your issue is, give them a call. I feel like they genuinely appreciated my business.

First of all, i call, i give exact car model and ask how much for full synthetic and ofc the guy…read morelies and says oh yea come in is 89.99 for the full synthetic and you also have a 25$ off so youll be looking about 65$ with tax im like oh great deal lest give them a chance , like always you can never find a sincere auto care the total was 90 for the full synthetic with the coupon included ,he basically told me the price of the premium one not the [full synthetic like i had asked, just to sell me ...great start , i show up and 10-15 min WAIT TIME my ass , false advertising, maybe if you come at closing time , waited 40 MINUTES just IN the line only to be skipped by someone that came after me but ofc i wasnt in his lane so i couldnt get in , worker sees it , approaches me and says oh sorry we didint mean to skip you is , but no worries the car ahead of you is just finished so dont worry u can pull in, 10 more minutes passed car hasnt left yet , i finally pull in after 50+ minutes in line only to wait another 10 minutes for them to start on my car and an extra 15 minutes of them actually doin the oil change what a jokeee never coming back here , im going to be writing bad review in every possible web i can about this RIDICULOUS!!! If u want to make it up contact me take 5!!!

If I could give this place a negative zero I would do so.On 04/20/2023 I took my 2019 VW Jetta to…read moreTake 5 Oil Change @717 FM 1960 W Houston, TX 77090 Store # 0560 @ 4:05pm cst. to get an oil change and I also agree to purchase a new air filter that day as well. The crew who provided the services were Alejandro(Hood) Gayland(Mgr.) Dominique(Pit/Mod). On 04/21/2023 I left to go out of town and started to hear a very loud sound under the hood of my car. So I pulled over @ an gas station in Dallas ,TX. Once I raised up the hood on my car I notice that a screwdriver was left up under my car just sitting there. I had to located a VW dealership in the area due to the loud noise. Once I was able to get my car there the service tech in Dallas, TX the tech stated he found that the front under tray shield was jammed into the fan. Which Gayland was the person who took it off and placed it back on incorrectly and who also is the store manager at the location. So I had to pay out of packet 480.34 to be able to return back home. I called to speak to Gayland who then ver very rude and unapologetic he was very quickly to say they were not responsible for the damage without allowing me to explain the issue after the dealership tech rep emailed over pictures and documentation Gayland then said that he would get back to me the next day and he never did. My car also did not have a oil filter leakage prior to services. That was a lie. Nothing was wrong with my car.

Took an hour, not 5 minutes. Standard oil change, one person…read morein front of me when I showed up. They're still under there going at it with the impact as I type this. No idea what's going on. I sure hope I don't break down now. What. Will follow up if my truck bricks. Update: turns out there were missing bolts for my skid plate and several were stripped out/broken. So they updated to all new bolts. Nice gesture! However, they informed me of this AFTER doing it, which apparently added a significant amount of time. It's best to tell someone BEFORE you make them sit there for an extra 30 minutes, why you're making them sit there for an extra 30 minutes. Nice customer service, and at the same time, terrible customer service.

I hate leaving a bad review, but this was a really bad experience. We did go on a Saturday (March…read more14th), and there was one car being worked on, and another car behind it. So, we thought we should be out of there in about 30 minutes. It ended up taking two hours. There were 3 employees working. Only one seemed to know what he was doing. He was underneath the car, and commented on the skid plate. He then switched places with another employee while he went to work on the car in the other bay. This employee was asking him questions about what he should be doing, which really made me nervous. No sticker with the mileage that the car should get a new oil change. I imagine it's a pretty decent value for an oil change you aren't worried about, but the experience made me feel nervous. The check engine light came on days afterwards, I know it probably just didn't get reset, but either way. My husband left a review,which was responded to, but he called, was told he would receive a call back, but it's been 3 days, and nothing. I will not be visiting this location again based on wait time and competence.

I go to get an oil change and my coolant filled eight days later my car makes a noise. I checked…read morethe dipstick and it is bone dry I have to put 3 quarts of oil in and my coolant was low so I refill them myself two weeks later no issue both are still very much full already just one of those could total my engine when I called you at the minimum let them know. Hey y'all aren't even doing your job. They call me a liar and to bring my car in to prove I'm not being a liar. Essentially, what is that gonna do? I've already had to do your job for you. I paid good money for nothing but the stress of making sure my car is all right and to be called a liar

Today's visit was less than remarkable, felt pressured to pay for services NOT related to passing…read moreour state inspection. I was met by a fast talking young man, persistent to sell the only brand of windshield wipers offered at the cost of $40 each (yikes). Lets be clear, my wipers were operational and in good condition before the visit, he advised my vehicle would not pass based on his visual assessment. At this point, I was pressed to purchase the high dollar wipers not wanting to delay a required state inspection. Thanks Jiffy Team for turning a $25 experience into $120 experience. Buyer Beware, Have your game face on when you visit this location you will be summoned to purchase more than you planned. #inspectionhussle Wiper Warrior.

This is my go to spot for anything from inspections to you power steering pump replacement…read more Mr. Steve is always friendly and helpful. He Makes everything understandable.

My girlfriend and I took our 2008 Mazda to be repaired at auto check. We needed a new water pump…read moreand also a thermostat. We had been quoted $600 at another mechanic but happened to find this place close to our job. When we went in to get a quote, it was almost $150 less than what the other mechanic had quoted us. They took our car in at 7:30am right after opening. Dropped my girlfriend off at home so she wouldn't have to Uber and had our car fixed and ready to go in less than 4 hours! This place is a must go. I will be taking all of my vehicles here.

Everytime i have come the staff have been very friendly. The service is quite good as well…read moreThere are often specials if you ask about deals or discounts I don't come often but it has always been pleasant

Do NOT bring your car here…read more I paid over $100 for a detailing service, and my car was returned with scratches on my rims that were not there before. This is completely unacceptable for a business that's supposed to take care of your vehicle. When I went back to address the issue, I spoke with the manager, Alex, and the experience only got worse. He was rude, dismissive, and refused to take any responsibility. Even after I showed proof of my rims' condition prior to the service, he continued to deny everything and make excuses, saying they service a lot of cars and this "never happens." The number of cars you handle is not an excuse for damaging someone's property. That's like we all eating chocolate and he gets in reaction and I say "we ate the chocolate nothing happened to us " everybody have different reaction to certain things . vehicle should be treated with care, and when something goes wrong, it should be handled with accountability and respect--neither of which I received. I would never recommend this place to anyone. Save your money and take your car somewhere that actually values its customers and takes responsibility for their work.

The best repair shop in Houston!! Working on my old truck, replaced so many things and now looks…read morebrand new and feeling great!! Thank you Pollo!!!

From the owner: Since 1999 our auto repair shop has been providing excellent auto repair services in the Houston…read morearea. At Pollo Performance, we are a full-service auto repair shop, auto machine shop, and offer performance work services. When deciding which auto repair shop to trust your vehicle to, trust it with our ASE certified auto technicians that hold over 25 years of experience with bumper-to-bumper vehicles and performance vehicles. We use state-of-the-art equipment to provide you the best quality for your brake repair, transmission repair, engine repair, engine rebuilds, and performance tune-up services. We'll work on all makes and models of cars. Walk in or make an appointment. Either way, we are here to provide you the best auto maintenance! Give us a call or stop by our shop and we'll diagnose your car for no charge!