1. Serenity Outpatient Services

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Upper Marlboro, MD

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Serenity Outpatient Services

3.5 (2 reviews)
Closed • 9:00 am - 5:00 pm

Services - Serenity Outpatient Services

Couples therapy

Group therapy

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5 months ago

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2 years ago

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Dare to Care Too

Dare to Care Too

3.0(2 reviews)
0.3 mi

It can be quite taboo to write a review for a psychiatric practice--we still live in a world where…read moremental illness is highly stigmatized. Nonetheless, the services I receive by Joy Ellis-George and her entire practice deserve accolades. Mrs. Ellis-George is very accessible, always responsive, extremely helpful, spot-on accurate, and takes the time to learn and listen to her patient. What I really like is her partnership throughout your care. She works hand-in-hand with her patients to arrive at the best path forward for care. I've had the run-of-the-mill psychiatrists--you know, the one's that ask the same questions on every visit, modify your meds, if applicable, and then send you on your way after 10mins. Mrs. Ellis-George goes beyond your PHQ and/or standard questionnaires, etc., to understand your concerns and underlying issues. Once she took over my care (after leaving another practice), it resulted in a great improvement in my quality of life. Mrs. Ellis-George is culturally competent, has compassionate bedside manner, very thorough in her assessment, and I have never found someone in the psychiatry field that even compares to her. I am so grateful to have come across her practice. Side-note: I first learned of the practice via psychology today. I filled out an inquiry on her website (http://www.daretocaretoo.com/) to let her know I was looking for a new doctor immediately and transferring from an existing. I filled out the form on a Saturday afternoon. Immediately after filling out the form, she called me. She asked if my needs (medically and for medication) could wait until Monday or if I needed assistance that day. I knew from the first call that I had found a winner.

Experiencing some hard times and was connected with the dare to care too office for their…read moreprofessional needs. I was assigned to Debbie Poe as my counselor, and provider. I scheduled an appointment with front desk, and I specifically asked for a télé appointment. Was never told that I needed to be there in person. On the day of the appointment when I called the office and was informed of their policy. I agreed to reschedule a visit for another day IN PERSON. The "manager" called me a few minutes later with a nasty attitude and was very rude and disrespectful. I had to ask her if "that's how they do customer service?" She slammed the phone down and the other associate had to answer the phone and communicate what she was failing to communicate. After the conversation I informed the associate that I did not have an issue with the policy that I was just made aware of, and I would be in for my appointment and the call ended. Few minutes later the associate call me to inform me that my appointment was cancelled and I'm no longer a patient. The office was working on documents for my employer to which I have been very patient and understanding, for them to waste a whole month of services that I could have received somewhere else is the utmost disrespectful and abusive thing they could have done. This is not the place to seek help, they are not helpful. It's just a bunch of people that are not trying to do their jobs with poor communication skills and nasty behaviors. Do yourself a favor and seek professional help from a professional firm...

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Dare to Care Too
Dare to Care Too
Dare to Care Too

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Caring Couples, Happy Lives - We can help you understand why you don't feel connected, and what you can do about it.

Caring Couples, Happy Lives

2.6(8 reviews)
5.0 mi

It's funny that it took nearly a year and a negative review on Yelp to hear back from Elizabeth S.,…read morethe owner of this company. I'm sorry, but it's too little, too late. Your receptionist did indeed take my credit card information and though I called back on three different occasions, I never heard back from you all which is why I came onto Yelp.com and wrote a review. In the future, I hope it won't take a negative review on a public forum for you all to get back to a customer. I hope this was a one time offense and that things are much improved with your company since my experience last November. But that's neither here nor there. I've since taken my business elsewhere and if any one asks my opinion of your company, I will be forthright and honest about my experience.

What an incredible waste of money, time, and emotion. My spouse and I saw Elizabeth when we were on…read morethe brink of separation or divorce at an incredibly stressful and painful time -- infidelity, serious financial deceptions, and dangerous secretive behaviors were at the heart of it. Despite detailing these behaviors and my fears and suspicions of imminent new problems, Elizabeth paid no attention and kept on with her usual, rote, generic approach. SO frustrating. As I warned, financial crisis and more affairs DID happen as I suspected they would, and guess what? We were told to ignore this and focus on 'communication' and watching 'letting go of shame' DVDs. Seriously? She NEVER listened to, or suggested action on, what was actually happening in our lives. At the end (after spending thousands of dollars for nothing), she basically told us she couldn't help us anymore. Unbelievable. In our very first session, we were told the rules, one of which was that if either of us or she wanted to end therapy, we were required to discuss it over in one or two final sessions. Yet - she ended therapy DURING A SESSION ABRUPTLY, basically telling us she didn't think she could help us and we needed to seek out individual therapy. Bye! See ya later! Completely unbelievable. Not only was she no help, this experience was incredibly harmful psychologically and pragmatically.

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Caring Couples, Happy Lives - We offer premarital counseling to help you prepare for marriage or remarriage.

We offer premarital counseling to help you prepare for marriage or remarriage.

Caring Couples, Happy Lives - Our divorce prevention counseling can help you find out if your marriage can be saved.

Our divorce prevention counseling can help you find out if your marriage can be saved.

Caring Couples, Happy Lives - We can help you restore fun & passion into your relationship.

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We can help you restore fun & passion into your relationship.

Serenity Outpatient Services - c_and_mh - Updated October 2026

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