Finally I found a nail spa the feels like a spa and not a factory. It's about quality not quantity. This is my second time here and have been 100% satisfied both time. My nails look great. I don't walk out looking like I have a weeks growth. The staff is very friendly and outgoing. Phat was amazing today. If you are looking for a wonderful Nail Spa. This is your place. read more

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Popular spot for locals. Prompt, courteous and safe finger and toenail maintenance. They graciously work around my disabilities and limited flexibility and help keep my nails healthy. Relaxing way support a local business. read more

I enjoyed my appointment at Serenity. I received a pedicure on what was probably the most beautiful fall day in New Orleans. They had the backdoor opened allowing for a nice breeze to blow through. I think I enjoyed my visit more because of the ambiance. I called an hour before arriving to make sure they could fit me in. When I arrived, I discovered this place has a surprisingly large parking area but you'll be sure to find parking on Tchoup or the side street as it is on a corner. They quickly showed me where to select my polish and sat me in a pedicure chair. I waited about 12 minutes before someone sat down in front of me. Could've been quicker as I called ahead but hey. The weather was too nice to worry. Once Phat (manicurist name) began on my feet, I felt all my worries leave my toes. I recently spent days moving so my feet needed some TLC. She gave me the most amazing foot massage and that was standard - no extra cost. It's only been a few days, but if this polish stays, I will certainly return. read more

Serenity Nail Spa - Nail Salons Near Me - New Orleans, Louisiana

Staff are welcoming and provide great services. Kim, Julie, Phat and Hein are great and I'm sure the rest are as well. Love their massage chairs ! Comfortable and relaxing. It's the only place we go for pedicures and have for years. I highly recommend Serenity. read more

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The guy who did my dip nails and gel pedicure did a very sloppy job. He has dip residue all over my fingers, he barely buffed or filed. The dip I had applied yesterday is already peeling off. My toes look like my 3 year old niece painted them. He didn't completely paint my toes. My girlfriend had her nails done by the girl (and the girl did an awesome job). Please avoid letting the guy do your nails as you'll be very disappointed. We paid 170 total for the sloppiest mani pedi I've ever experienced. I'd really like a refun read more

I got a regular manicure at Serenity Nail Spa, using two different OPI colors and it's FANTASTIC! My manicurist, Tu (though her name tag read Julie), was phenomenal! I don't like squared off nails. In fact, I don't even like most rounded manicures on my long nails because the nails end up the same width all the way up to the tip, creating something pretty phallic. As much as I'd explained that I want the tips tapered and pointed in many, many other establishments in NOLA (Ritz Carlton, Guerlain, Atlantis Spa, Rocket Science, The Retreat), I never really got what I wanted. But Tu delivered. Finally, someone who can file nails! Tu's skills went beyond filing though. The polish looks absolutely exquisite. All the way down to the cuticle on the sides and the bottom in a perfect, straight line, something that I've also found hard to get at other NOLA salons. She was even happy to redo two fingers I botched by prematurely reaching into my bag. She also gave one hell of a hand and lower arm massage. The salon itself was also an awesome surprise. The atmosphere is really beautiful and relaxing, quiet with soft music and a waterfall. Also, everything is absolutely immaculate. I went to Serenity based on a recommendation and I didn't have any idea what to expect in terms of price. So, when she told me my total was only $18, I nearly fell over. Given the prices I've paid at other places for inferior service and atmosphere, I was floored. With these prices, I will definitely get manicures more often. As others have mentioned here, they do take credit cards, but tips are cash only. It's really no big deal though because there's an ATM at The Whitney two blocks away. It took all of five minutes to shoot down there, grab some cash, and return with a tip. You also don't need an appointment. I just showed up and didn't have to wait at all, but it's worth noting that that was on a Tuesday afternoon. read more

Serenity Nail Spa - The dirty table in the background is in my art studio, not at Serenity. - Nail Salons Near Me - New Orleans, Louisiana

I'm a grown man, my wife and I have been using Serenity for a couple of years. Always excellent work. Very impressed with their abilities to please. This spa is one of the best anywhere. They're VERY popular so We try to go early, sometimes they get full, and we have to come back another time. Worth the money and any effort it takes to get to them read more

I got a great pedicure but the lady across from me did not wear a mask throughout. I was very upset but didn't say anything as it is up to the manager and nail technicians to inform her. When i left i asked the person who checked me out if a mask is required and she said yes, of course. I told her about the incident and she said ok, thank you and that was it. I have been a customer here for 3 years or more and will not return until they can keep people safe. I am very disappointed !!! read more

Worst gel I've ever gotten. I was there two hours ago, and the woman totally missed the bottom part of my nails. It looks like I've had the polish on for a week. I usually go to Vive, but I had a gift card for a pedicure, so figured I'd kill two birds with one stone. Definitely don't recommend! read more

Serenity Nail Spa - Had a manicure two hours ago. Really disappointing!! - Nail Salons Near Me - New Orleans, Louisiana

Went here for years and saw many of the ladies, they were all great. Never really had a bad service. Primarily manicures and pedicures with an occasional lip wax. Highly recommend. Miss them now that we moved. read more

Hands down the BEST pedicure in the city. Wonderfully clean spa. Delightful staff who cares about their clients. I've never had a nail treatment hold up so well or so long. They were also kind enough to accept an expired gift certificate due to COVID. We will be back again and again. read more

Always helpful when you walk in.. they do everything to make sure you are seated as soon as possible. And they are great with my 5 year old daughter:) read more

Clean, less toxic smelling than in the past and a great array of colors. There are busy days and times and appointments can be made but really, it is catch as catch can. Prices are reasonable and the staff is friendly. Parking lot on site is helpful, given that it is busy in this section of town read more

CASH TIPS ONLY! I forgot once and couldn't tip on my card. I have made this my "place" for nails and the ladies are always nice. Nice massage chairs and calm atmosphere. read more

I come here every two weeks to get my nails done. Love the staff and the color selection! EK read more

I kind of heart Serenity. I've never had to wait to get a spa chair, their color selection is great, the staff is super friendly, their prices are the most reasonable in Uptown, and THEY HAVE A PARKING LOT. The only thing to know is that you have to leave a tip in cash. They are the jam. They always get my janky feet lookin' good. read more

I was really disappointed with the service I received here. The pedicure was really bad. Granted it was a Friday and they were really busy but they should've just given an honest wait time and not rushed. The experience was not relaxing and the message portion was more like having lotion rubbed in. Even though I had been asked if I wanted my toe nails cut and responded yes they weren't cut. The paint job was sloppy and none of my calluses had been removed. Maybe it's different on week days but my experience on a Friday afternoon really turned me off and I will not return. read more

So this place does ok pedicures. I don't leave wow'd, but I leave satisfied. My recent visit I left feeling humiliated. My tech asked if i would like a scrub added on to my pedicure. I said "yes," and requested peppermint. I relaxed (some time passed), and noticed we were at the end of services once she was putting you shoes on. I casually ask "what happened to the peppermint?" I was looking forward to this part, but ultimately didn't want to be charge for something I did not receive. She smiled and the tech next to us speaks for her and says "do you want a peppermint or something, what are you saying?" What?? I mention I was expecting the peppermint scrub as a part of the of my services. The tech next to us says "oh, well it's over now, you can go." Brushed me off LOUDLY and dismissed me. I didn't mention it earlier in the services because I was getting gel polish and I know sometimes they will do this after applying polish- same with paraffin. I get to my car after paying and realized I didn't tip. I walk back in and they are talking yo me from the other room like I'm a nuisance "what do you want?!" Incredibly rude and embarrassing. I asked yo speak with the manager. They told me she was out of town and waved me off. read more

I usually go to serenity as they are convenient and good. I had a bad experience on Friday and will not go back. The manicurist did not apply cream and do the normal hand massage and when she said I was done I told here she had missed that part of the manicure. She said no she didn't and left to take my money!!! I paid her (no tip) and left. When I got to the car, I noticed a broken nail and other problems. There are too many alternatives to put up with that poor quality and attitude. read more

Amazing pedicure by Julie today. Attention to detail which clients are looking for now. Give yourself a treat.

The mani/pedi experience here is always a treat! Wonderful chairs with great massage options and a selection of bath salt fragrances to soak your feet in. My technician Julie did an outstanding job with both mani & pedi and gladly fixed my 2 nails I botched while waiting to dry. The atmosphere here really feels more like a day spa with the decor and outdoor patio and is far removed from the usual nail salon look. read more

Love this place! Surprised to see the numerous not-so-stellar reviews. This is the place to go for a quick and good job. Great pricing and really nice ladies! The space is large and clean, plus all the tools are autoclaved and come in sealed pouches, so you know they're sterile. They always have a good selection of colors. They're just really helpful (they'll reach in and get your wallet, keys, shoes etc) and do a beautiful job. read more

Came in with an (expired) gift card for a mani-pedi. LOVED the off-street parking! The interior was spacious and clean. It felt more spa-like than the other salons in town and I felt like the price was comparable. Everyone was very friendly and I've also never had a technician be so incredibly meticulous with my manicure. read more

I've tried a few places that are more conveniently located and comparably priced ($26 for a pedicure) around the city, but I always return to Serenity. I've had maybe 1 or 2 less-than-perfect pedicures there, but the service has far more often exceeded my expectations. It is quiet and calm with none of the grating banter often found in walk-in nail salons. All of the tools come out of sealed autoclave packets and the employees are friendly, efficient, and professional. Credit cards are accepted, but tips are cash-only. read more

While traveling to NOLA on vacation, I stopped in for pedicure and gel manicure. I was not disappointed. Friendly staff and up to date equipment with a large color selection. Only item to note is cash tips are preferred. read more

This place was terrible...clean but not much else to offer. Received the most horrible pedicure and asked for a different person. Didn't happen. It made me extremely uncomfortable and when I made one of the managers aware of this she began raising her voice! Completely embarrassed I just paid and left. Pedicure actually worsened my feet's appearance. I also added the hot stones to my service ...a waste because no massage accompanied the service. The stones were literally passed up and down my legs. I do not recommend this salon to anyone looking to relax and enjoy spa services. Invest your money and time elsewhere. read more

Several ladies I work with love this salon but I didn't see why. This was my first visit and maybe if I become a regular I'd begin to like it. I am not the type of person that wants my mani/pedi to be fast (if I'm in a hurry I just schedule/request a polish change). I made an appointment for the Friday afternoon before Mardi Gras so I expected it to be crowded. I was in and out, after a full mani, a spa pedi and time to dry, in less than 1 hour. I was out of my pedi chair before both people beside me, who were there before I got started. The mani looked great for about 5 days so that's about average and my pedi still looks good so I'll give praise them for a good job. I've had better and don't think I'll go back. read more

This is my go-to for gel manicures. They just raised their prices, but they're still the most reasonable I've been able to find in the area. They do a good job and most of the technicians are meticulous and neat. I did try getting a design done on my nail once. I brought in a picture and what I got was about on par with what I could have done myself (or worse) but for a basic manicure, this is the place. read more

My go-to place for a mani/pedi. Such a relaxing and friendly environment. Great color options, and nail artists do meticulous work. read more

Serenity Nail Spa - Nail Salons Near Me - New Orleans, Louisiana

My girlfriend and I went on a monday, it was a slow day but I don't know why! Great service, decent price, and they have parking! On Tchoup., like that's fantastic. Excellent attention to detail, gel mani and regular pedi. Highly recommend. read more

Great pedicure and gel manicure. I just moved to the area and happened upon the shop. What a great find. Kim was professional, friendly and her polish skills are meticulous. I'll definitely be back. read more

I've been to a few nail salons around this area. Serenity Nails does the best job I've found yet, and does it super quickly. Also, the place has a much better atmosphere than most walk-in salons. read more

I just got a manicure here the other day and it looked like I painted my own nails. They did not cut my cuticles and there was nail polish all over my fingers. The whole process only took 10 minutes, it was as if she had a timer set and needed to be done in 10. The ladies that work there are very rude and bossy. There's a nail salon a couple blocks away on Tchoup called Vive that is so much better and the ladies are so sweet. read more

The absolute worst pedicure I ever had. Beautiful place, clean, comfortable, but it was like they were rushing me out of there with only 4 other people in the place! I sat down in the chair, hoping to get some work done, by the time I was finally relaxed she was done! Ridiculous. read more

I went in with a gift card for a mani/pedi, but I asked for a gel manicure so I expected there to be a price difference I would have to cover....it was an extra $17 for gel, which I thought was a little high. Then I had to leave, go to an ATM down the street, and come back to bring a tip, because they only accept cash tips. My pedicure was perfect, literally one of the best I've had, but my manicure looks like I could have done it better myself. The technician did a great job with cutting/shaping my nails and removing the cuticles, but the actual paint job was really sub-par. She didn't paint the whole nail; the tips are showing a considerable amount, and she also did not paint the sides of my nails at all. I plan on going back to have it redone, but will not be returning afterwards. read more

I went there because I had a gift certificate. I felt rushed, did not feel like I could really relax but the lady, Julie, did a nice and thorough job. read more

Just got literally the worst pedi i've ever had here. My polish messed up 3 hours later and my feet aren't any softer. My fingernails look like I painted them myself and my hands are dry. Awful. read more

I used to go to this place whenever I had my nails done and I LOVED it. But last night was a really bad scene. The place has not been kept up and is nasty. So was my mani-pedi. I have jagged edges all over my nails that are snagging on my silk dress this morning. There is polish smeared about my baby toe! The man used to be so nice when I arrived. Now he barely takes note of me. My manicurist was rushing and inattentive. I had planned on buying a gift card for a mani-pedi for my friend with whom I have lunch today. Now my hands and feet look like crap and I don't have a gift for my friend. Gee, thanks (NOT) Serenity!!!!!!!! read more