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    Serenity Massage Spa

    3.0 (2 reviews)

    Services - Serenity Massage Spa

    Therapeutic massage

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    Recommended Reviews - Serenity Massage Spa

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    1 year ago

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    The Wellness Sanctuary - Meet the owner Tiana Allen!

    The Wellness Sanctuary

    3.9(35 reviews)
    1.5 mi

    Tiana is very deceptive. She is a liar. I paid her for 10 sessions of supposedly lymphatic…read moremassages. I looked her up on the Georgia License check, none of what she has on her website shows she is licensed. Those reviews thats on Google about her being a scammed are not lies. She comes across as an angel of light but is wicked. I have a ring video of the incident today. If anyone want to look at it, email me.

    ZERO STARS. I experienced the most appalling, negative and disrespectful interaction with this…read morebusiness owner. First, I booked a massage on class pass. I'm an innocent customer, looking for a massage. I received a confirmation through ClassPass. I called to confirm where to enter the business. The owner first began by recording the phone call which was a red flag. I explained I booked an appointment, etc. She proceeded to berate me about playing a joke on her and her business, being in business for 20 years, she didn't need an explanation of class pass. Here I am, drove over 40 mins to get here, for the owner to disrespect a potential customer, take out her frustration of life on a innocent person seeking a massage? Who hurt you? This business owner claims to be a person with a law degree and wants to take me to Court? Please do. For trying to patron her business? How about learning basic respect and class. Never would I recommend this business, this business owner or services. You shouldn't interact with people! Don't take your frustrations out on innocent people. I was merely looking forward to a self care massage.

    Photos
    The Wellness Sanctuary - She even has support groups! This place is fantastic. Anybody looking for help, don't be ashamed to ask for it! Go to The Wellness Sanctuary

    She even has support groups! This place is fantastic. Anybody looking for help, don't be ashamed to ask for it! Go to The Wellness Sanctuary

    The Wellness Sanctuary
    The Wellness Sanctuary

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    Natural Massage - Paper towel face protection! After pressing my face against this, I emerged looking like Spider Man!!! ‍

    Natural Massage

    3.4(18 reviews)
    0.0 mi
    $$

    I should have followed my gut when I approached the door. The front door with its missing and worn…read morelettering gave me some angst but I proceeded in. 1. Be leery when a person asks you to pay for a service before you have received it. 2. The man at the front desk suggested I upgrade to a more expensive massage. I declined and went with the basics, as this was my first time. 3. The receptionist led me to the room where I'd be getting my massage. The "relaxing" music was clearly from a streaming service, as I noticed a cell phone hooked to a speaker on the floor. 4. The room had an odd aroma and the carpet was soiled and a bit worn. When I looked at the massage table I noticed a peculiar covering over where a face pillow was intended to be. I asked myself, "is that a paper towel?!" Yes, indeed it was- see attached photo! 5. The massage therapists must have been on their lunch break as they were in the next room talking loudly and it seemed as if they were arguing! This made me tense and made for an unpleasant experience as the arguing continued for the duration of my massage. 6. No one told me that the massage therapist would be physically on top of me. There was no warning just a woman literally crawling on top of my body- this made me very uncomfortable as I just had a baby and am still a bit sensitive! On top of that she encouraged me to get a longer massage next time so she could do more for me- the constant encouragement to spend more money is discouraging. 7. Once the massage commenced, I got dressed and proceeded to the front. There the massage therapist was standing and asked, "Aren't you going to leave me a tip?! I need a tip!" Begrudgingly, I gave her a tip that she examined, sucked her teeth and walked away! I will NOT return to this location. I'd rather pay extra or drive a longer distance than to waste my money here. NEVER AGAIN!

    How do you have a business with no working phone number! You have number on the Internet that…read moredoesn't work first red flag! And reading these reviews definitely not the quality I'm looking for. Asking for a tip without letting your customer do so on their own is insane, and shorting people time that they pay for is even crazier. Your at an airport location and the only massage place nearby take advantage of that don't abuse it. Ppl like me will pass your business to go to Buckhead to get the best service!

    Serenity Massage Spa - massage_therapy - Updated May 2026

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