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    Serenity Color Spa

    5.0 (1 review)

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    12 years ago

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    Essential Therapies - Front Desk

    Essential Therapies

    3.6(10 reviews)
    0.6 mi
    $$

    I had an appointment at Essential Therapies on January 30, 2026, and while the massage itself was…read moregood, the front desk experience was unprofessional and embarrassing. When booking, I disclosed that I would be using a gift certificate purchased and paid in full in 2015 and was explicitly told that their policy is that gift certificates never expire. Upon arrival, staff claimed the certificate was "too old," blamed system changes, questioned me about my daughter who gifted it, and delayed my scheduled service. After the service, the gift certificate was refused, referred to as a "coupon," and discussed loudly in front of other customers. Instead, we were offered only a 20% discount as a substitute, forcing us to pay again for a service that had already been paid for. I was a long-time customer but will not return due to the lack of professionalism and failure to honor their stated policy.

    Came here for a gel manicure after I was give a gift certificate for my birthday. The employees are…read morepleasant, and the location is right next to downtown Mount Dora. The manicure was ok, the polish looked slightly streaky and the edges weren't as clean as I like. Nothing so bad though to make me go back. Well, it's been a week and my polish already chipped, even though I've been keeping my nails moisturized like the nail tech suggested. I suppose I could go back, but ain't nobody got time for that. I'll just do them myself at home and they'll last over two weeks.

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    Essential Therapies - Check in

    Check in

    Essential Therapies - Waiting room

    Waiting room

    Essential Therapies - Reception Area

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    Reception Area

    Bella Toscana Spa - Located in a medical park with lots of parking. Pricing is amazing!

    Bella Toscana Spa

    3.8(13 reviews)
    4.3 mi
    $$

    A hidden gem in Lake Co. for relaxation and fantastic service!…read more I recently had the pleasure of visiting and receiving excellent service from Misa. She did a pedicure for me. From start to finish, the entire experience was truly wonderful. As soon as I walked in, I was greeted by the friendly staff. Misa introduced herself and showed me all the colors I could choose from for my pedi. The seating area is not a regular seat like at a nail salon. It felt like a queen's throne! It was wide, cushy, and had enough space to put my purse, phone and items. What really stood out to me was Misa's attention to detail and genuine care for my well-being. She made sure I was comfortable throughout the entire experience and even provided tips and recommendations. I recently moved to the area so it was helpful to learn about her experience as a mom of a middle schooler and activities through the parks and rec programs. Overall, I had a fantastic time at this spa and would highly recommend it to anyone looking for a relaxing and rejuvenating experience. And if you have the chance to book an appointment with Misa, I would definitely do so - her exceptional service and expertise truly made my visit unforgettable.

    A lot has changed at this spa during the past year. Towards the end of the session, Cherish just…read moresat behind me for several minutes, as if waiting for an enough time to pass so she could decently leave. I asked for her to do a lip wax which barely took a minute within the 45 minute appointment and was surprised to discover she had charged $15 extra to do that. $95 wasn't enough for her 45 minutes. At the checkout is a rather bold sign about leaving a 20 or 25% tip. I think a shirking attitude and greed has taken over this establishment. $110 plus a 20 or 25% tip for a 45 minute appointment with too much down time? Time to find a more positive place.

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    Bella Toscana Spa
    Bella Toscana Spa - Beautiful bathroom

    Beautiful bathroom

    Bella Toscana Spa

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    Serenity Color Spa - spas - Updated May 2026

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