I had an appointment at Essential Therapies on January 30, 2026, and while the massage itself was good, the front desk experience was unprofessional and embarrassing. When booking, I disclosed that I would be using a gift certificate purchased and paid in full in 2015 and was explicitly told that their policy is that gift certificates never expire. Upon arrival, staff claimed the certificate was "too old," blamed system changes, questioned me about my daughter who gifted it, and delayed my scheduled service. After the service, the gift certificate was refused, referred to as a "coupon," and discussed loudly in front of other customers. Instead, we were offered only a 20% discount as a substitute, forcing us to pay again for a service that had already been paid for. I was a long-time customer but will not return due to the lack of professionalism and failure to honor their stated policy. read more

Came here for a gel manicure after I was give a gift certificate for my birthday. The employees are pleasant, and the location is right next to downtown Mount Dora. The manicure was ok, the polish looked slightly streaky and the edges weren't as clean as I like. Nothing so bad though to make me go back. Well, it's been a week and my polish already chipped, even though I've been keeping my nails moisturized like the nail tech suggested. I suppose I could go back, but ain't nobody got time for that. I'll just do them myself at home and they'll last over two weeks. read more

My friend and I were here to try two spa packages. We booked about two weeks earlier and had the first appointments of the day. We did not use the hot tub before our treatments. We were met promptly by our therapists. Both of us had excellent and relaxing services, followed by a glass of wine or mimosa, as part of the package. The spa advertises as a boutique spa. So there is no changing area, just a few bathrooms, like your home bathroom. The waiting areas had comfortable chairs. Parking on the street was convenient. It was definitely not a luxury spa experience like at a high end resort. It was more of a cozy experience with professional and experienced therapists. read more

Essential Therapies - Massage Near Me - Mount Dora, Florida

I had a wonderful experience my therapist name was Nicki. I will definitely be back as many of times as I can. I'm definitely going to be getting one of the packages to treat my husband as well read more

I have been coming here for my pedicures for the past couple of years with Kamryn. She is amazing and does excellent nail art if you're wanting something unique or festive. I've also had a few massages over the years anything from full packages with the hot tub dip included and treats to just a simple back massage and have never been disappointed. The staff are always extremely pleasant to be around and the atmosphere is calm and relaxing with tranquil music in the background, wine, and NO television - perfect :). read more

We had a couples massage package which included mimosas, chocolates, and the garden hot tub prior to our massages. We had an all around great experience! Ambiance a 10, staff a 10, facility a 10. Lauren and Sarah both gage a fantastic massage that didn't seem to fly by! Absolutely recommend! read more

Hot tub was ok...backyard atmosphere not so much! Maybe a little floral garden spa feel would be better. Music too would be nice in backyard. Massage was excellent!!!! Very nice and helpful massage therapist. Pedicure, I don't care for getting nails done here. 2nd time getting nails done here and both times I didn't like it. The lady talks too much and you are in a room with someone else, so it's not very relaxing. read more

I had a facial with Faith a year ago . It was so amazing that I booked one with her for new year's eve . I love 3 hours away and was only there overnight so I would not have spent time on a facial , but I definitely wanted another facial from her . So there I am and no Faith , she had left for the day . No effort was made to call her or explain the mistake . Nothing but 10$ off . I'm angry at myself for not just walking out . Completely unacceptable way to do business ! I will never return again . read more

I came on a Monday with my boyfriend for a couples massage. It was very quiet and not very busy. The ladies who worked on us were lovely people and we will definitely be going again read more

Cute place, but my pedicure and manicure when I went was not very relaxing...the young lady talked too much. If I'm not talking, that means I don't want to talk, and I just want to relax and listen to the nice music. And there was another person next to us doing someone's nails that talked to the lady doing my nails, so that didn't help either. I don't know about the other services but I didn't really enjoy getting my nails done there. And the young lady was a bit domineering. read more