**take notice that on the negative reviews, the owner comments with excuses and does not take accountability for poor practices. Also taking what I said out of context to make it seem like I'm at fault. Very bad way to do business!** I was really disappointed with my experience here and would not return. I brought my daughter in for a head spa service for her birthday and she has very curly hair. When the service was finished, her hair was left with multiple matted knots, to the point that it took us over an hour at home to carefully detangle it and massive clumps of hair had to be cut out. This should never happen during a professional service, especially when working with curly hair textures. For my own service, I was not informed ahead of time that the shampoo was not color-safe, and as a result, a noticeable amount of my hair color washed out. That should have been clearly communicated before starting. Additionally, the head massage itself was extremely aggressive. Instead of being relaxing, the repeated squeezing and pressure on the top of my skull caused me to leave with a headache, which completely defeated the purpose of a spa treatment. In addition, they used gloves to give us facials causing friction and damage. They also used honey from the grocery store as a "mask". I highly doubt these ladies are cosmetologists cause the practices are not professional at all. To make matters worse, at the end of the appointment, we were asked to tip which is super rude in my opinion. Overall, this experience felt careless and unprofessional, particularly when it comes to communication, technique, and consideration for different hair types. I would not recommend this place, especially for anyone with curly hair or color-treated hair. read more

Serene Head Spa - Honey bottles for the "mask" put on with rubber gloves. How relaxing and professional. - Beauty & Spas Near Me - Tustin, California

Tried this place out since my usual head spa didn't have any appointments available and I thought I'd treat myself and try someplace new. I want to start off by saying I will unfortunately not be returning. I regret my decision to try someplace new. The technician that performed my scalp cleanse was way too rough with the shampoo process. Not once but twice. My poor scalp is so tender the morning after. She also brushed my tangled hair while soaking wet. That was so cringe I wanted to cry. I give it 3 starts only because the technician was nice. But that does not forgive how rough she was with my scalp and my hair. I'm traumatized. read more

I love experience getting a hair and scalp treatment !! It was an amazing vibe at the Serene Head Spa. I was able to make a last minute appointment with my boyfriend. We were both really impressed and happy with the service we got here. I would recommend coming here for a hair treatment, it is very professional and we did get the membership as well for a great deal so we will be coming back soon. Thank you again !! read more

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The BEST head spa I've been to and I've been to head spas in Asia and at high end spots that were nowhere near as thorough. They really work to clean your scalp and leave your hair the cleanest and silkiest it will ever feel. I immediately knew I have to make this a regular thing after coming here, and I have never felt that way at other spots. Ask for Reaka, she's the best! It's a small spot in a strip mall but plenty of parking spots. Pro tip: hit Manaao a couple blocks over for awesome Thai food and then wash that food odor out of your hair afterward. Just make sure to leave a digestion break between LOL. read more

Today was my third visit to Serene head Spa and my scalp has never looked and felt better. Their scalp products, cutting edge machines and techniques really do work! I highly recommend trying a 90 minute treatment to see and feel great results. The amazing massage chair and manual massage is so relaxing too. They are having 25% Grand Opening special now. This would make a fantastic Mother's Day, Birthday, Anniversary, Graduation and Bridal Shower gift. Teens would benefit and love it. But it's for men too. Well, the ones with hair! read more

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This place is AMAZING if you've never been to a Head Spa you're missing out, I went to another place, but this place is much better, Electric massage bed, while hands massage my head and neck simultaneously. After I felt so rejuvenated and they gave me coffee and sweets. I HIGHLY recommend this place. I'm getting my wife a Valentine's gift card here also. read more

Thank you, Reka, for providing my wife with a great scalp treatment! We'll be back soon

This is a review for the Serene Head Spa. Everyone should really visit and experience this amazing new technology and their top-quality service! I stumbled upon this place and decided to give it a try. The owner is incredibly nice and took the time to thoroughly walk me through the entire head spa procedure, as I was completely new to it. First, they examined my scalp before the treatment. My scalp was in pretty good condition, though I did have some clogged pores. Then I was taken into a private treatment room, where I laid down on a cool body massage chair while my scalp was massaged. It was incredibly relaxing--the massage chair made me feel like I was in heaven! The scalp massage itself was very soothing, and I could tell the products they used were high quality. They smelled amazing and made the whole experience feel even more luxurious. After the massage, I sat back in the chair while the therapist blow-dried my hair and applied some great hair products. She also used some innovative machines (I can't remember their exact names) that sprayed cool products between the strands and included a galvanic treatment, possibly to promote hair growth. The whole procedure took over an hour and was absolutely worth every penny! I will definitely come back for another head spa session. Thank you so much for the wonderful service! read more

Serene Head Spa - Before spa - Beauty & Spas Near Me - Tustin, California

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Brought my mom for her birthday & decided to treat myself as well . So relaxing and refreshing! My scalp feels amazing--highly recommend. read more

Serene Head Spa - Beauty & Spas Near Me - Tustin, California

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I was browsing for a head spa to see if there was anything worth's while closer than Garden Grove when I came across this one. I called on a Monday and they had an appointment I could take right away. I did the 90 minute option with Vivian and it was amazing. She was so thorough and it was peaceful and relaxing. I will definitely be back. My hair feels like it's brand new somehow and I feel rejuvenated! Happy this place opened up in my neighborhood! read more

Serene Head Spa - Signs - Beauty & Spas Near Me - Tustin, California

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Vivian and Reika are fantastic! I get a scalp massage monthly and it's always a fantastic experience. It's clean and professional. They go above and beyond for a wonderful customer experience. They also always have ongoing specials! I would highly recommend Serene Head Spa to those interested in hair and scalp health/maintenance or just for a special way to pamper yourself. FIVE STARS! read more

Wow so much to say about this place! It first started with the social media influence of a head spa. We were in this plaza when we came across Serene Head spa, we got super excited! Reaka greeted us at the door and offered a consultation and explained the importance of keeping your scalp healthy When we walked inside it was super peaceful and relaxing, they offered us water and chocolates as we decided what package to get. I got the highest one that was 25% off! The equipment that they use is top notch and super clean! They disinfect everything after use. I would HIGHLY recommend this place for men and women! I will be coming back for sure read more

TLDR: Amazing head spa right in Tustin! Check it out for a relaxing experience and a healthy scalp! The place is clean and the owners have invested a lot of high-end equipment for the treatment. Prices are reasonable and there's plenty of parking. In same plaza as Koki's. I just came from a last-minute appoinment at Serene Head Spa and it was the best way to spend a couple of hours on a rainy day when there's not much else to do. I walked by this place when I went to Tommy's for dinner one time and was surprised to see a head spa right here in our little Tustin! Super excited because I had only been to one before and it was in Anaheim somewhere (probably the one on TikTok). Anyway, I called and decided to treat myself and she said I could come right away. 5 minutes later, I'm walking in, in the pouring rain and Reaka greets me and has me take a seat. She does a scalp analysis with bar code looking scanner thing and you get to see your scalp UP CLOSE. The last head spa I went to didn't have this feature and it is really gross what you can see at that level. She showed me all the build-up I had and told me that my scalp was pretty normal (thank goodness). She did that for a few minutes and we talked through it. She does all areas of your head and you can point out if you have any troublesome spots. She explained that hair doesn't grow if there's a lot of blockage, and also that each hair follicle should have about 3 hairs coming out of it, so if it doesn't, that means there a problem. Who would've known?? I learned a lot. After that analysis, she said I should do the 90-minute treatment (which I had planned for anyway), to really get rid of all the build-up. They have five treatment rooms and all with massaging beds, which are amazing. You take off your tops and she gives you a robe to wrap around yourself, then you lay down and she covers you up with a blanket so you're not cold. Then she asked if I wanted an eye mask, which I did, to just keep out the light. She then proceeds to give you a head massage (amazing), and then I think she shampooed my hair like 3 times with 3 different shampoos, one of which was for hair loss, since she said a lot of hair fell out (that's normal for me). Pretty sure I felt asleep at some point. The pressure was perfect, and it was an overall relaxing experience. I think I was in there for an hour? Not sure, because time stops when you are in the zone. Then she dries you off, has you sit up, and you walk to the chair to get your hair dried. She does all these treatments with the expensive-looking Korean tools. There are serums, and potions, and creams, etc. Then she used one of the tools for cupping. I've never had cupping like that before, only the traditional ones with the glass cups. She did say not to shower for 6 hours after the cupping because your pores are opened up. She dried my hair and even styled it a little bit to smooth out the frizz (my hair is always frizzy and the rain outside didn't help). And I was on my way. The awesome thing was I didn't even know they were having a special of 25% off! Regular price is $158/90 minutes and $118/60, and with 25%, it was an amazing deal. And she said the owner lets you choose one of the departure gift from the stand by the door, which was full of beautiful hairclips. I thought that was such a nice touch. Reaka told me not to wash my hair for 3 days, and then come back to another analysis to see if there was any build-up. And then if I want, to come back after a couple of weeks to ge another analysis and then check how my scalp looks then. At that time, they could assess whether or not my shampoo/conditioner is contributing to anything detrimental to my scalp. The great thing is that Tustin finally has its own head spa and I don't have to drive all the way out to Diamond Bar or Rowland Heights! Please visit them and support small business. Take advantage of the deal right now and they also give you a loyalty card where you come in like 4 times and the 5th, you get $20 off. They definitely incentivize you to come back and since it's in my neighborhood, I am bringing my friends and family! Thank you Serene Head Spa and Reaka for such a wonderful experience. read more

Extremely relaxing! I was driving by and decided to check out Serene Head Spa. This was my very first time going to a head spa but I thought I'd treat myself, since I had some time away from the kids. Let me just say the ambiance is exceptionally soothing and the employees go the extra mile to make sure your experience is over the top. I would highly recommend this place and there is no doubt I will be returning. read more

Amazing experience. I felt relaxed and my hair was so soft afterwards. Definitely recommend.

I googled for a head spa close to home. There were a couple but I liked that Serene Head Spa had the technology to look at my scalp health. All the other places did not offer that. Anyway, I called and scheduled my appt within the hour. Reaka was the lady who helped me. She was so nice and made me feel so comfortable. It was my first time at a place like this and I'm definitely coming back to see her soon! My hair feels amazing. read more

The service was great and the head spa treatment was done very well. The staff was professional and attentive throughout the visit. My scalp felt clean and refreshed afterward. I would recommend this place to anyone looking for a quality head spa treatment. read more

This was my first time at Serene Head Spa, and it was such a treat! My husband booked me a head massage to help me unwind during this postpartum season, and I'm so glad he did. Nicole and Rica were absolutely wonderful. From the consultation to the facial and head massage, every step was relaxing and restorative. I haven't felt this refreshed in a long time. I'll definitely be coming back for more much needed self-care! read more

Today was my first time at the head spa and it was fantastic!!! It was so much more than I expected and it exceeded my expectations! It was a very relaxing hour, I almost fell asleep! I had no idea how much buildup I had and at the end of the session it was gone. My hair feels soft and scalp feels clean. I will be back next month! read more

I just happened to walk by this store while doing errands and it drew me in and I thought I would give it a try. Vivian was great at explaining everything and wow, my scalp and hair feel so wonderful after the treatment!!! She even took time to straighten my hair when she blow dried it at the end. I definitely recommend this and will be back again!! read more

Eye opening to see all the stuff that shampoos and conditioners leave behind. Having a healthy scalp is important for having healthy hair and it feels so good. read more

My spa experience is amazing. Serene head spa is the best. I got the treatment from them today. The spa itself is very clean and beautifully designed. I love all the aromatherapy products they use for my scalp and hair. Thank you for making me feel so refreshed. read more

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This is my first head spa experience and it was amazing! They explained everything they were doing and it was so interesting. I look forward to coming back! I would recommend this. read more

My girlfriend and I came here for our first time for a scalp massage and we're so amazed how knowledgeable the staff was. First, they checked our scalps, and washed and massaged our scalps while laying in a mechanical massage bed...and it felt so good it literally could put me to sleep!!! I would recommend anyone to try it at least once, you'll be hooked. I'm definitely coming back!!!! read more

We had wonderful time at Serene Head Spa! The employees were very friendly and welcoming and our treatments were very relaxing! My fiancé and I came here for the couples pampering package and left feeling so refreshed! Would definitely recommend! read more

Tried this place after seeing it on social media. The scalp cleanse and chair massage was relaxing and good. However, the post neck and shoulder massage was excellent. I would come back just for that! Will definitely be back. read more

Wanted to try a head spa and found this gem on Yelp. Hubby and I went on a Friday evening and they were able to accommodate us the same day. It was so relaxing. The before and after pictures are truly objective data of how your scalp has been cleaned. Highly recommend you try this place and treat yourself afterwards to one of the many delicious restaurants in the plaza, including Thai Favorite Restaurant! read more

Had an amazing experience here at serene head spa!my sister and I treated to 90 minutes.the workers here are so sweet and skilled at what they do!From start to finish they made us feel very comfortable.Our favorite part was the scalp massage/hair and rainfall wash.My hair feels so weightless and smooth.will be back for sure!there are promotions on the their website.loved seeing the before and after photos of my scalp. read more

This place is amazing! It has really high tech instruments to deliver quality care for your scalp. It has a really soothing and calm vibe. When you first go in, she uses a camera to check your scalp and look at the health. Then you get changed and lay down in a massage chair (it was super relaxing). She does a massage for your scalp and shoulder too and it was very relaxing and I would go again. She was friendly and very personable too. read more

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I LOVED the experience at Serene. Mira was so knowledgeable and professional. She explained everything to me regarding my hair analysis. The treatment was so relaxing. I am coming back! read more

This is a fairly new business so i Purchased the Groupon to check them out. I had some last minute schedule changes and the owner was very accommodating and sweet about it. From start to finish, I had a wonderful experience! They have a tool to show the state of your scalp before and after so you know the work was efficient. The owner is very nice and informative about the needs of your scalp, so at the very least i would come to gain more information on whether or not you are using the correct shampoo/conditioner and what to implement to your routine. I would highly recommend this place and will definitely come back at least once a month in the future. Likely i will get the membership to save money! Thanks, Serene Head Spa! read more

Went in for another scalp treatment, which was equally amazing as the first time. Even the chair that you sit in is amazing. The chair gives you a massage from your calves to your shoulders, and your arms fit in this sleeve-type arm rest and are massaged as well, two thumbs up!! read more

Try this trending hair spa and scalp treatment with me. Not only they offer the machine relaxing massage experience, but they also provide the scalp scanning for healthy hair! read more

This is my first scalp massage experience, I don't really have any scalp issues, except a little balding for a 64 yr old. But the gentle washing, while the bed massages me, was very relaxing and nearly put me to sleep, The owner Reaka, was very nice and knowledgeable about my head. I'll definitely come back again with my wife. read more

What a great experience. Vivian was my technician and she was absolutely wonderful! I went in not knowing what to expect. I went home very relaxed with beautifully clean scalp and hair. The neck and shoulder message was fantastic. I would highly recommend. read more

I loved my experience here! This was my first time trying a head spa after seeing it on social media so many times and it did not disappoint! Reaka always checked up on how I liked the water temperature, massage pressure, and feeling of the treatments. It made me feel super comfortable and the ambiance was so relaxing! Nice lighting, jazz music, essential oil smells, and the comfortable chairs really added to my overall relaxation. I bought the 90 minute treatment and it was worth every minute. Perfect for a self-care day or if you want a treat a loved one this holiday! read more

Serene Head Spa - Front desk - Beauty & Spas Near Me - Tustin, California

The owner Mera goes above and beyond with her service. My husband and I went for Valentine's Day and had a wonderful experience. My hair has never been softer and we can both see a big difference in our scalp health. We will be back! read more

Absolutely amazing! Such sweet employees and great service! Both the 60 and 90 minute services are incredible and so relaxing! My scalp is so clean and refreshed! read more

Went with my daughter and had the best experience. The ladies were so nice. Gave us coffee and chocolates but more importantly the treatment made our hair so soft and clean. The whole experience was beyond relaxing!!! read more

Excellent and Professional Service. So happy I found this wonderful place. Everyone should try!! You will be very happy with the result.