I am going to start this review by saying that, I have been a long time client of this salon. With that being said, it absolutely breaks my heart to be writing this review. I was aware before coming to the salon the last time, that it was now under new ownership. Now, anyone that has been going to a salon for 8 years knows that (1) You build a relationship with your hairstylist (2) You become comfortable with your surroundings and expectations when visiting a business as often as I have been. Considering those two things alone, I knew that when visiting the salon under the new ownership, that there would be changes, and I also knew that I would be critical, because lets be honest its normal to be critical when visiting any place of business. I'm going to use a large chain"all in one stop shop" as example. (It starts with a W) I am not going to name this place, but I am sure you can guess where I am going. When I go into this place of business I expect to see people walking around in Pajamas, now showered, and all the handicapped scooters being utilized by people who are NOT handicapped.
As for this business under new ownership...I am going to paint the picture as best as I can for anyone reading this. When I first walked into the front door, I was greeted by a larger black dog, who lunged and barked at me. Now, I have dogs larger than that at home, so I am not afraid of large animals. However, I was not expecting an aggressive animal to be in that salon. I attempted to allow the animal to smell me, so that I could pet it. The animal continued to bark and growl. At this time I hear a woman yell at the animal to "get over here." As I looked to my left there are couches for customers to sit on while waiting. On the couches are 2 children. The children are laying down with blankets and pillows like they would be at home watching cartoons on a Saturday morning. I am a mother of 3, so I can understand if the children are sick and have to come to work with Mom for the day. Then it hits me, as I look around nobody is wearing masks, so if in fact these children are sick there could be a chance that I can now be exposed to whatever is keeping these children home from school. At his point in time my first reaction is just to walk out. I'm only at this salon because I want to support the same salon I have been supporting for 8 years. Even though the woman who is going to do my hair today is not my regular stylist, I am familiar with her and comfortable. Plus, I want to support the girls that have been at that salon for so long. So, I decide to just sit down and wait my turn for my stylist to become available. While waiting the receptionist comes to her desk to sit. The receptionist is wearing sweat pants and no shoes. Then the owner peeks around the corner and is wearing what appears to be shorts that fit the small child laying on the couch (not her) and a tank top with no bra. I just keep thinking to myself that I need to just walk out, but again I don't, and regret that. I finally sit down with my stylist, during my visit I had to use the restroom. When walking in the restroom I could smell marijuana. I approached my stylist on the situation, and she apologized but stated unfortunately I am not the first to complain about this situation under the new management. With all of this being said, as I am sure you can understand, I will not be returning to this salon. I am grateful that I was in there alone and without my small children. It really is heartbreaking to be writing such a negative review about a place my family has grown to love. He point of a review is to give the consumer another persons opinion and experience to help them make educated decisions on where to take their business. In my opinion I am not only disappointed by the unprofessionalism of this salon, but disgusted read more