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Serena D Way, M.D. FAAP

4.8 (4 reviews)
Closed • 8:00 am - 5:00 pm

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Dr. Ashley Pediatrics - Concierge Pediatrician, Top rated board certified pediatrician, Concierge care, home visits, house calls, text your pediatrician SF Bay Area

Dr. Ashley Pediatrics

4.9(53 reviews)
13.8 mi

Found Dr. Ashley when I was looking for a pediatrician to pierce my daughter's ears. We did a home…read morevisit and the process was extremely smooth. Dr. Ashley is very friendly and she took her time with the markings and made sure everyone was satisfied with it. The actual piercing itself was so quick and she got the position exactly as marked! The fact that we were at the comfort of our home was so important for us. Highly recommend Dr. Ashley!

Dr. Ashley provided exceptional care for our children, and we couldn't recommend her more highly…read more During an unexpected situation, she was incredibly responsive--replying immediately and going out of her way to accommodate us despite having a fully booked day. She made time to see us, quickly assessed and resolved the issue, and handled everything with a high level of professionalism and expertise. What stood out most was her genuine kindness and ability to connect with our kids. She created a calm, reassuring environment that made them feel comfortable and at ease throughout the visit. At the same time, she was thoughtful and attentive to us as parents, ensuring we felt informed and supported every step of the way. Dr. Ashley clearly has her patients' best interests at heart. Her combination of clinical skill, responsiveness, and compassionate care makes her an outstanding pediatrician. We feel very fortunate to have her and would wholeheartedly recommend her to other families.

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Dr. Ashley Pediatrics - Concierge Pediatrician, Top rated board certified pediatrician, Concierge care, home visits, house calls, text your pediatrician SF Bay Area

Concierge Pediatrician, Top rated board certified pediatrician, Concierge care, home visits, house calls, text your pediatrician SF Bay Area

Dr. Ashley Pediatrics - Concierge Pediatrician, Top rated board certified pediatrician, Concierge care, home visits, house calls, text your pediatrician SF Bay Area

Concierge Pediatrician, Top rated board certified pediatrician, Concierge care, home visits, house calls, text your pediatrician SF Bay Area

Dr. Ashley Pediatrics

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Castro Valley Pediatrics - Example of how they lie and cancel appts.

Castro Valley Pediatrics

3.3(74 reviews)
1.4 mi

They were very kind to us. Our Castro Valley clinic moved here. Dr Johnson she's the best. And the…read morenurse Jane's. She was very nice to us. God bless them both

Been to Dr Johnson at the Castro Valley location multiple times and never had any issues. Always…read morewas attentive and friendly. She recently moved to Hayward in the foothill shopping center. We had never been to that location. The parking situation is atrocious and lots of stairs or ramp to get to the building. With a 2 year old it definitely isn't super quick and easy to navigate. I took work off to take my daughter. Our appointment was for 3:30. I am pregnant and carried her up all the stairs and took a long time to find parking. We get in to check in at 3:36 and the rude receptionist tells us that Dr Kimberly has a 5 minute grace period (which I've never been informed about and is not listed anywhere when booking the appointment) she said she would check with the doctor anyways. She took 5 minutes to check, the doctor said no and I would have to reschedule. Mind you, the office had one adult waiting in there, otherwise completely empty. Extremely disappointed and sad we will never be back. I think if you're going to have a 5 minute grace period, you should inform clients, especially at a pediatric office, especially at a brand new location that has HORRIBLE parking and lots of stairs. Would've been wonderful to know ahead of time. I am a very punctual person, I am always on time, I just had no idea there would be so many obstacles getting to the office itself, I respect people's time. Super disappointed.

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Castro Valley Pediatrics - Hallway inside

Hallway inside

Castro Valley Pediatrics - Bathroom

Bathroom

Castro Valley Pediatrics

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Serena D Way, M.D. FAAP - pediatricians - Updated May 2026

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