Chloe and the Serein Team are the only people I fully trust with my eyelashes and, now, my brows!!! Before I found Chloe + Serein ladies, I used to travel to Asia (16+ hr flights) to get my eyelash extensions and eyebrows micro bladed, and now I'm so thankful I've found a place in NYC. AND they do it even better here. I've trusted her and her team for years now, and have never been disappointed. The studio is always so cute and clean. Chloe and her team are so welcoming and listen to exactly what you need and will do their best to achieve your ideal look, without sacrificing quality and aesthetic and the health of your natural lashes. The moment she started microblading, I knew I could trust her and she fixed an old microblading job! Highly recommend Chloe and the Serein Team! I send all my girl friends here!! They are so professional and knowledgeable, I don't trust anyone else with my face like I do with the Serein team! read more

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I learned about this company when they offered discounted lash services through gilt. I booked my appointment at their midtown location as required. However, a few days before my appointment I was asked if I could reschedule to their downtown location. I declined because that location was not convenient for me so my original appointment was kept. The day of the appointment I arrived early for my appointment but the office was closed. I used the contact information to let the company no I was present. I was assured that someone was on there way but they were running late. Initially I was upset about the delay I must admit. But when the tech arrived she was very apologetic and refunded me. The service itself was one of the best I've experienced and was actually relaxing. I would definitely book again with this company. read more

Serein is just the best! I come here for cavitation & radio frequency, and Violette is exceptional. The space is super clean, relaxing, and I always leave feeling better than when I arrived! Looking forward to trying out their other services. read more

Received email and text confirmation but no one was at the location for the appointment time and they claimed I needed to confirm but there was no request to confirm anything on any text or email. read more

Serein spa is INSANE. I've been a longtime client of Serein - everything Chloe touches is magic and this is no exception! Just had my first lymphatic drainage session and am floored at the results. The entire experience was lovely. The studio is so peaceful and super clean. My practitioner, Helen, was so gentle - it was no surprise when she told me at the end of my session that she's been practicing for over 18 years. The massage itself was divine - it began with a full body warmup, then localized lymphatic drainage on my legs, torso, and back, followed by lymphatic drainage massage using a radio frequency device on my stomach. I've not felt this relaxed (or snatched!) in a long time!! Luckily there are full body mirrors in the space because you'll want to take selfies after lol. Very highly recommend. Can't wait to go back in 2 weeks :) read more

The best lash extensions I've had done! I highly recommend Kyoungmin. She gave me a natural but noticeable look that made my eyes pop. The lashes are comfortable and last a really long time if you take care of them well. Clean, good price point, and great technique. I'll definitely be back! read more

It's an amazing experience! Relaxing, comfortable, professional, everything was perfect!!! I highly recommend Serein spa If you have a chance. The massage therapist, she give me an incredible massage and focused on lymphatic gland. She has absolute skills. Definitely coming back! read more

Serein Spa - Massage Near Me - New York, New York

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The most amazing facials! Very well explained and relaxing...my skin has truly never looked better!

Think I've been coming here for 2 years now. When I first started, I told myself I would take a break every now and then to let my lashes breathe. I haven't taken a single break and it's because I'm totally addicted and Chloe and her team are really great about making recommendations to make sure I don't damage my natural lashes. They had me start applying serum and toner to my lashes and it's made a huge difference. When I have a fancy event coming up, I let them know and we'll do something that pops a bit more. For my day-to-day, we go with a more natural look. The space itself is PRISTINE and pretty. Very instagrammable in my opinion. It always smells great and they are playing soothing music for a very spa-like atmosphere. So far, I've had my lashes done by Chloe herself, Daisy, and recently I had Amy. Whoever I get, I've been so happy with how my lashes turn out. At the end of the appointment, the first thing they do is hand you a mirror to check it out and at the beginning of each appointment, they always confirm if you want the same as last time or want to change anything up. I always appreciate this because if I mention I want them to pop more, they will offer great suggestions. I get endless compliments on my lashes. I highly recommend doing the Serein membership, where you pay a higher price upfront for credit and receive bonus credit. I was sheepish in the beginning and went for one of the lower amounts, but now that I know I'm addicted, I spring for the higher amounts because the more you spend now, the more credit they give you. As part of the membership, you also receive 30% off every 5th visit. Chloe is incredibly responsive and I've never had trouble getting my desired appointment date because she has two locations and has multiple staff members. Scheduling is very easy and they always send a reminder text a couple days before so you have the opportunity to reschedule or confirm as needed. read more

Absolutely amazing! I've been here for four times already and I've already booked my fifth appointment for my lash extension touch up next week! Every staff here is so nice and has very good techniques! And for the lash extension, you can choose the style and length and everything by yourself and they'll do an amazing job! Always coming back read more

I've been getting lashes done at Serein since Nov 2021 and going in regularly for refills. Chloe and her team are absolutely amazing! They recommended the flat lashes that stay on my lashes longer and also last super long. I get compliments on them even after 3 weeks! Can't recommend them enough! read more

Slightly disappointed with customer service. I had an appointment with Chloe and told the only woman there that it was with Chloe. She said "OK" and finished up her client. I waited in the very clean and pretty apartment space (i was early) expecting Chloe to show up. She never did and this woman who spoke barely any English did. This was last week and I don't remember her name I think it started with an L. I saw the glowing reviews from Chloe and expected to see her. The process was OK. I got the 20% off new customer special. She kind of poked me a couple times I said that it hurt and she said "it's fine" When it was time to give the tip, she made me wait there to Venmo it to her. This made me extremely uncomfortable. Then she asked "why the low tip?" Even though it was 15% of my $100 deal. She expected me to give her a $25-$30 tip (she showed me a chart) I wanted to wait to write this review to see how my lashes were holding up. So far it's been a week and only three have came out. I don't know if I want to go back or not because I felt weird here. read more

Venmo & credit cards are accepted, if you hate carrying dirty dollar bills. Book appointments via iMessages, if you can't make phone calls. It's 2019, people!!! Chloe - the owner, is a FIT graduate, very professional, communicative, & pretty! Besides the lashes extension service, she engages the manufacturers & imports lashes from South Korea! (I'm chatty, that's how I found out) All the technicians are talented & pretty as well!That's how you know you are in good hands! I haven't left a review for this cute place that has become my go-to lashes "magician" house, selfishly hoping it won't get too popular & crowded! But I trust Chloe's management skills, because she has everything going for her success :) read more

Well i made a reservation and showed up on time. No one answered door or call, waited there for 10mins. Decided to call other location, they answered my call but they couldnt contact anyone for midtown location. This is very disappointing. read more

I didn't want to leave a low review first time around as Chloe was really friendly. She recently reached out to me and offered free lash extensions service which she insisted as I am not local so I probably won't be able to redeem. I didn't realize the 20% was only for the extensions not the lift . Please stop by to get your lashes done here, it's a cute space. read more

Just got my lash lift and tint done here. Daisy did them and they came out great. I love that you can pay through venmo. read more

Serein Spa - Lash lift and tint - Massage Near Me - New York, New York

Chloe is amazing, quality lashes and an amazing application. The space is comfortable and quiet and clean. I did my research before coming in to Serein and have been pleased with the results. I've taken one star off because their pricing structure is super confusing and the specials that they have are constantly changing, so if you buy a membership or package you may or may not end up getting a good deal (I bought the $500 get $600 in credit but the next month they had a much better package, buy $300 get $450 credit). They ask you to tip on the non-member price anyway, so you're spending a pretty penny for every refill in comparison to other places that I've seen in New York (3 week refill member price - $80 + $18 mandatory 20% tip = $98 every 3 weeks). I will see how I feel after I run out my package on whether I'll continue just based on the exorbitant prices and fluctuating deals. read more

It was my first time getting lash extensions. I really enjoyed the experience. The place was really beautiful and the bed was extremely comfy that I fell asleep. But I'm pretty disappointed at how the lashes are holding up. I posted before and after pictures from when I got my lashes done yesterday to this morning. Yesterday evening, I noticed that a few fell out. I'm not sure if I slept very aggressively or this is usual, but by this morning about 1/3 was gone! It looks really patchy now.I didn't shower or wear makeup yet, and I was careful with washing my face to use a towel and not get any water on my eyes. To be honest, I'm just afraid to wear any makeup at all even though Amy said I could use a water based remover. I was testing out lash extensions for my wedding/bridal shower.. but now I'm on the fence on whether I should get them at all if they don't last. - update: appreciated Chloe reaching out to help find a solution to this including using more glue or a different lash type! read more

Serein Spa - 24 hours later.. - Massage Near Me - New York, New York

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Just left my appointment with Chloe and I'm in awwww of the service here. She was very professional, kind, and gentle. I have been to a few Places for my lash extensions but Serein exceeds them by far. Her boutique shop is warm, beautiful, and cozy! Chloe really pays attention to her clients needs while getting a service that is not always comfortable. The bed was super comfy, the blanket was plush, and the neck pillow was perfect. But MOST IMPORTANTLY MY LASHES LOOK AMAZE. Thanks again Chloe!!! read more

Serein Spa - Lashes by Chloe - Massage Near Me - New York, New York

Chloe was amazing, professional and gave a very thorough consultation before putting on the lashes. She made sure not to make me look like I was going to leave looking "fake". When it was done, I felt like "me" only more enhanced! Just what I was hoping for. Not too overdone. She took photos and notes so that she knew what she did and what she wanted to do for next time. I felt like I had a personal stylist for my lashes! I am able to communicate with her via text and she gets right back to me regarding Q&A as well as scheduling appointments. I highly recommend Chloe & Serein Midtown. The space is clean, easy to get to and very professional. read more

Love all the ladies that work here. Everyone does a great job. They're super nice and gentle. I've tried all their styles but love getting volume lashes. They just moved to a new location, which bright and clean. They have a membership pricing structure where you basically pay ahead to use on your following sessions. Prices with the membership are a little cheaper than paying for each single visit. The more money you add to your membership, the more bonus dollars you get. You're not required to join the program but if you know you'll go every few weeks for a touch up then it makes sense. I like that you can tip via Venmo which is super convenient. read more

I've been getting lashes done at Serein since 2018, and got my brows micro bladed last summer when they started offering the service. Can't recommend Chloe and her team more! Great quality work, memberships discount opportunities, very easy to communicate with book appointments via text. read more

In my opinion, do not purchase Groupon voucher to use at Serein. I feel like the service was sub par because of I used the voucher for Papillion. Definitely a "you get what you pay for" situation. I received a consultation and went for flat lashes. When asked what length I wanted, I said I don't remember what I usually chose for length size since I trusted my former eyelash technician to create a look that looked good on me. I did tell the Serein technician that the lengths differed so the inner corner of my eyes were shorter, then it would fan out with longer lashes, until a cat eye effect was created at both outer ends of my eyes. She asked if i wanted a cat eye look and i said yes. When the technician was done and I looked in the mirror, all the lengths of the eyelash extensions were the same across my eyes. Also, I did not receive a cat eye effect. And honestly, I don't think I had 100 eye lash extensions placed on each eye. I've been getting eyelash extensions for almost 2 years now and I can tell how many lashes would look on me at this point. I scheduled the same day I wanted to go, but they texted me not too long to ask if I can come a couple of hours earlier or an hour later to the salon, since the technician who was supposed to do my lashes needed to go somewhere. While the technician was doing my lashes she said I should schedule for a touch up in 2 weeks since she herself is not very good at putting eyelashes on my eye shape. Her co worker would've been better suited to do the eyelash extensions on me. I found out soon that that technician was the one who had to leave the time I originally scheduled the appointment for. The technician was overall kind and professional but one thing that was off-putting was when it came time to pay, she puts a small, laminated table with tip percent to dollars conversion. She just placed it there and said nothing. I understand that in this field, tipping is the norm and of course i was going to tip her for her service, but it just all became this money transaction situation. She just came across as a technician who sees me as another dollar sign. The personable, customer service feel was gone. I won't be going back and the search for my go-to eyelash extension salon continues. Like I said before, I probably should have not used Groupon and just gone as a full paying client. And I wish she suggested I reschedule again to have my lashes done by her co worker, if it is true that her co worker does a better job with my kind of eye shape. We went through a consultation before the service. Why didn't she just mention it then? Who knows.. read more

The best and only lash place that I would go!!! The studio is super cozy and Chloe is just the cutest girl that you will ever meet! I highly recommend this place! Now they offer membership so it will be such a good deal. Try it out and you will definitely be hooked! read more

Serein Spa - My lashes in this pictures are so on Point!!! - Massage Near Me - New York, New York

When you walk in, you immediately forget you're in New York. It is so calm and relaxing and smells amazing inside. You then select the style, length, etc. that you want and then basically zen out for an hour while your lashes are transformed into fabulousness! I love my lashes and will definitely be returning! read more

My go-to lash salon in NYC! Chole and her team are super nice and do an amazing job on lashes extension. I've been asked by friends where I get my lashes done. Their studio is clean and always smells so good. LADIES PLEASE DON'T MISS OUT!! read more

I've been going to Chloe for the last couple of months and she always does an amazing job and they last for at least 3 weeks. This time I went for a 4 week touch up and even she was surprised at how long they lasted. I also love that they use venmo so I never have to worry about having cash on me to tip. I've gone to so many different lash salons. This is the only one where the service is so personal. Chloe responds so quickly if you ever have any issues with your lashes and actually addresses them appropriately. I sometimes develop an allergy to some of the glues some salons use but since I started going to Chloe, I haven't had an issue. She never puts too much on. I think I finally found my lash salon! Totally recommend this place! read more

Clean, beautiful studio! We discussed exactly what type of style and look I wanted to achieve before hand and she nailed it. My lashes came out amazing and lasted for weeks! read more

I normally visit the chelsea location but have been here a few times when I'm ready for a lash removal. I love Chloe and her team, I'm always in and out and she makes booking so easy! read more

Had a groupon for The Serein Canari lash extensions. This is for 80 lashes per eye. You pick length, curve, style and thickness. My lashes were done by Daisy. She was very nice. The bed, which is usually hard, was pretty comfortable. My lashes came out nice but sparse. I don't think I got the 80. It looks more like 60. I was also surprised to have a bit of lid sticking. In any case, I don't have to wear mascara for the next 3 months! read more

Very happy with my lash lift and tint! For me, not having to worry about makeup and still looking put together was so worth it. Going in, I didn't know what to expect, but it didn't hurt at all and I thought it was almost relaxing. Would definitely recommend to anyone debating getting a lash lift. read more

I'm a regular now. I've been going back to Serein for months. Chloe and her team are simply the best. From the design, texture of the lashes, customer service to the comfy facial bed, everything was on point. I was pleasantly surprised how perfectly they got the style I've been looking for the very first time I went there. We've been slowly trying different and new things from time to time and now I don't think I would want to go to any other places for lash extensions...that's how good they are! Kathy and Daisy are both fantastic technicians! read more

It's a really cute salon with an awesome staff! Chloe has done a great job with this business. I love how customizable your lashes can be. They work hard to find the look/length/shape/thickness that works best for you. They have different types of glue and start with the glue for sensitive eyes, which I appreciated. When I wanted an adjustment made with my glue, they listened. I went through my first membership here and just renewed for a second. read more

I realize my review was confusing the way I wrote it. I meant never going back to life before lash extensions!

I've been going to Serein Lash for the past four months and have never had a bad experience. The women are not only super sweet but accommodating and professional. The Midtown location is both clean and comfortable. I barely feel anything while getting touch ups/new sets which is also a plus. They have a good gauge on what would look best on my eyes and have given me exactly what I want each time. I also love that they accept Venmo as I never carry cash for tips. My lashes tend to fall out easily and they've managed to figure out a solution that works best for me (AKA my most recent set still looks great)! read more

First time doing lash lift and tint and I love it! Looks so natural and beautiful! Definitely going to continue to treat myself to this!

Chloe is the best in the city! I literally will not go anywhere else for lashes they last longer than anywhere else I've tried and the studio is lovely! read more

Serein Spa - Massage Near Me - New York, New York

Serein Lash has become a staple in my "must-have" beauty routine. Love how the boutique smells so great and the experience is super relaxing and comfortable. Chloe and her team are always so accommodating to my busy schedule and take such great care. Love that my lashes always look great but natural. I was hesitant about getting lash extensions at first but I've been consistently coming to Serein since they opened the first location and am happy to confirm my actual lashes, with care, haven't been affected in any negative ways. Highly recommend! read more

This quiet intimate lash place is a must if you are looking to have your lashes done! There are many options, everything is personalized, and Chloe as well as other employees take the time to sit with you and ask what you really want when it comes to your lashes. I became a member, and have been getting free lash refills with a credit I received and it is very worth it! My lashes look great all the time.. and it saves me a lot of time in the morning when I'm getting ready for work. One less step in my makeup routine bc I don't need any mascara! I recommend Serein lash to anyone interested in lashes! read more

I only had the perm+tint because I have a naturally long and thick lashes (resistant ones) and it's running 3rd week and it still looks good! Definitely will come back next month! read more